Vind je ideale hotel in Kouts

'I don’t recommend this property. Very run down, dirty floors, toilet was detached and rocked, air conditioning in common areas couldn’t keep up, people sitting on benches right next to front door smoking 24:7 and it was in the lobby every time we entered. Not family friendly!'

'What a fun getaway so close to the Park!'

'The swimming pool was so nice and warm. The hotel is very stylish. We loved our stay.'

'We chose this hotel because they have a pool. My teen daughter took 1 look at the debris and bugs floating in it and said no way. The pillows are small and lumpy. But this room single handedly made me realize just how done with hotels I am after this trip. The only curtain covering the window is a sheer white curtain. So you drive all day, go to bed late and exhausted, and you get woke up at 5:45am from the sun coming up. Then some of us still need to drive all day the next day. Now we feel like...

'Great stay! My only feedback is on the housekeeping procedures and the pillows. King sized beds should have king sized pillows, and should come with both soft and firm options. The pillows provided were lumpy, limp and felt kind of old. As for the housekeeping, a small placard in the bathroom says housekeeping services are offered every other day, which I find a bit stingy- leftover from Covid most likely. If you need your room tended to for basics like trash/towels then you need to notify them...

'This was the grossest hotel I’ve ever stayed in. The pictures online are not this hotel. When I walked in, the first thing I noticed was a gigantic wet spot on the couch in the lobby, as if someone just sat there and urinated. I should’ve just walked out. Our room clearly hasn’t been cleaned in who knows how long. There was possibly blood on the wall, a white substance on the comforter, fingernails on the floor, hair on the bathroom floor, beard clippings on the counter, dirty and stained...

'M'

'The hostess laughed when I asked what the breakfast was like. I understood why the next morning. Shower was stained, found trash around the room, and the bed was the creakiest thing I've ever slept on.'

'It was okay at best. Pretty dirty generally. Examples: sink in room had debris and soap spots, main hallway carpet was flooded (like water appeared on surface when walking), bathroom grout was stained and a bit moldy, small insects throughout room (not an infestation, just a handful of bugs…). Any individual item, on its own, no biggie…but in total, I wouldn’t stay again. It was an old building, so my expectations were modest to start with.'

'The web site stated that the pet fee was $50, but when we checked in the fee was stated as being $75. The pet area is mostly dirt and not well maintained. I do not think I would return to this hotel.'

'Taylor at front desk was terrific from checking in to checking out. Staff in restaurant and bar were amazing as well. I have stayed at this Hilton Garden Inn over the last 20ty years and always perfect. The only thing I would fix would be the lighting in bathroom. It us horrible for getting ready and putting on makeup.'

'We noticed an odor in the hotel'

'The real place is not what you see in the pictures. Rooms have strong musty smells. Not a pleasant experience!'

'Clean room.'

'Customer service, cost, and quality of the hotel is excellent. The hotel does need a lot of updating, but everything was very clean and well maintained. The breakfast was good.'

'The quality & variety of food on the hot breakfast bar was much better thankfully expected. And, everything was well presented, very clean & welcoming.'

'Nicely renovated room. Good breakfast.'

'The facility is in need of major rehabilitation. It is old, dingy, walls need extensive repairs and painting. The staff however, were very friendly and helpful.'

'For the price the room was great. On par with some of more expensive hotels around the area.'