Vind je ideale hotel in Kirkwood

'Het water van ons toilet bleef lopen. Na een klacht bij de receptie liep er meteen een medewerker mee en die claimde het probleem te hebben verholpen. Dit was niet het geval dus terug naar de receptie en die vroeg meteen of ik een refund wilde. Ik wil gewoon goed slapen en niet met lopend water in de badkamer. Ze vroeg me een uur te wachten voor ze antwoord kon geven of we een andere kamer konden krijgen want zij kon het probleem niet verhelpen. Iedereen was al naar huis en de volgende ochtend...

'Beautiful property!! The staff are very nice and helpful.'

'Room is located in casino and we exptected a spacious and comfortable room and that’s what we got. On site there were great restaurants and bars and of ourse lot’s of gambling. Great stay for 1 night'

'Overall the staff was great. We did ask some staff we saw for towels since the pool area had none. The EVS asked a staff member we could not see who mumbled something we could not hear, she replied to them “she’s standing right there” to which I heard from unseen person a very loud annoyed sigh. That was the only rude person. The ladies at the counter were great as well as the man who maintained the breakfast.'

'Staff was amazing. Everyone I encountered was super nice. It's not a 5 star type hotel, but its more than worth the price. I've stayed at every similarly priced hotel in the area, and this one is far far better, in every way, than any of the others. Will definitely stay here again if I'm in the area.'

'Great!'

'De kamer was ruim en schoon. Ruime koelkast en een koffiezetapparaat op de kamer. In het hotel verbleven veel gezinnen met jonge kinderen. Daardoor was er veel lawaai in de lobby, in de gang en bij het ontbijt. Bij het ontbijt waren meer problemen, waardoor er maar een zeer beperkt aanbod was. Ik moest zelfs om boter gaan vragen. '

'Good breakfast and great help from the staff, however the hotel was a little outdated.'

'Could be a lot cleaner. Shower barely drained.'

'Oké voor 1 nacht, niet goed, niet slecht maar gemiddeld.'

'Always love staying here if there’s a concert at the pageant. Close by plenty of restaurants and coffee shops.'

'Their complimentary dinner, drinks, and breakfast are fantastic. The staff helping with the food and drinks were especially helpful and friendly!!!'

'Property security is good and the food across all the restaurants was decent. If you go, the 99 Hops House has great deals on drinks. Our stay across three rooms was mediocre at best. The beds were just okay. In one room, the bathroom wasn't clean and literally had Zyn pouches stuck to the shower ceiling. Service was entirely dependent on the day. Day one was great, but the next two days we had a very unhelpful woman at the front desk who made it a hassle just to fix our deactivated room...

'No body wash in shower, shower head mostly plugged so water did not flow smoothly, air conditioning control panel did not work, ha to manually change settings at unit. Breakfast was very good.'

'Tub was clogged and backing up while showering. We let the receptionist know and even showed a Picture. We were told that all showers were like that. For the price we paid that was unacceptable and gross. Services were super slow. Not blaming staff but management had one waitress for an entire dinning room. We also noticed mostly all the staff were very mature people. We felt bad rushing or even complaining right to them. This place has potential, you just need the right management.'

'Relatively clean with good location to airport, you could tell it was older but the price reflected it. Didn’t get to try the breakfast but the pool was ok, again, older but in ok condition. Check in was quick. Biggest issue was some staff were short and borderline rude. Maybe it was a bad day or who knows but I got over it.'

'A hidden gem! Will absolutely stay here again. Quiet, clean, great staff, the breakfast was decent in a fun pub setting. Easy in/out access. Wish I had found this sooner.'

'The staff is amazing Janet went above and beyond to get things settled.'

'Handig hotel, maar niet extreem goed ofzo '