Beschikt The Mirror Hotel over een zwembad?

Ja, deze accommodatie biedt een buitenzwembad en een kinderzwembad.

Zijn huisdieren welkom bij The Mirror Hotel?

Nee, assistentiedieren zijn niet welkom bij deze accommodatie.

Hoe laat kan ik bij The Mirror Hotel inchecken?

Inchecken kan vanaf: 14.00 uur; inchecken kan tot: op elk moment.

Tot hoe laat kan ik bij The Mirror Hotel uitchecken?

Je dient om uiterlijk 11.00 uur uit te checken.

Waar staat The Mirror Hotel?

Dit wellness hotel ligt in Remera, op 2 km afstand van Stade Amahoro, Rwanda Development Board en BK Arena. Ook Winkelcentrum Kigali Heights en University of Kigali liggen op 3 km afstand.

Beoordelingen, promoties en foto's van The Mirror Hotel 2025

Over deze buurt

The Mirror Hotel ligt in Remera, een wijk in Kigali. Kigali Golf Club en Fazenda Sengha Recreation Center zijn een bezoekje waard als je graag iets actiefs wilt doen. Ga je liever shoppen? Dat kan bij Markt van Kimironko en Kigali Business Centre. Wil je graag een evenement of wedstrijd bijwonen tijdens je verblijf? Kijk dan even wat er op de planning staat bij Stade Amahoro of BK Arena.

Bekijk onze reisgids voor Kigali

2/10 – Ontzettend slecht

Rachel

Reisde met een groep, Reisde met familie

13 sep 2020

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Worst Hotel

WORST HOTEL SERVICE EVER! After flying from brussel Airport, just wanted to do my test and sleep. Lucky i found a new hotel Woud Never recomend this hotel for Europees are as last min boeking

1 nacht verbleven in september 2020

8/10 – Goed

Geverifieerde reiziger

8 sep 2015

Positief: Netheid, personeel en service en comfort kamer

2/10 – Ontzettend slecht

eric

3 feb 2022

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Currently not operating!

The hotel was under renovations when I went there so I could not stay. When hotels.com attempted to email and call the hotel to confirm a refund with them via email and phone, they did not respond - so I may just be out the money and never stayed there.

2 nachten verbleven in januari 2022

4/10 – Matig

Robert, Los Angeles

30 dec 2019

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

The sweat stained pillows had no covers, the walls had water damage. The room had a stale smell to it. The bathroom was dark and dingy but had excellent heated and pressured water

1 nacht verbleven in december 2019

8/10 – Goed

Firoz A

Zakenreiziger

17 sep 2019

Positief: Netheid, staat van de accommodatie en faciliteiten

1 nacht verbleven in september 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

13 aug 2019

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Horrible

Horrible, loud music from opposite club till 5 am every day.

1 nacht verbleven in augustus 2019

2/10 – Ontzettend slecht

Sylvesters

7 aug 2019

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Not worth your money

Service was devastatingly poor. My first night I was checked into a room that was not clean and the toilet was not working. The bed was extremely small and mattress completely worn out. The hotel could not also keep control of the noise levels in the hotel as there were rowdy guests staying in my floor who kept up and made noise all through the night. The breakfast menu was very disappointing- for instance on Thursday morning the only options available were vegetable soup, french fries and boiled eggs. Service at the restaurant was also extremely slow with food orders taking up to 1 hour and waitpersons quite slow in approaching and responding to customer queries. I would strongly not recommend for either a long or short term stay. You might have to reconsider removing the hotel from your listing to protect your reputation.

2 nachten verbleven in juli 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep

3 jun 2019

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

It was horrible experience of this so called Mirror Hotel. I had booked the hotel through Expedia and reservation was confirmed. But when we reached to the hotel in the evening, they said there is no vacant room reserved for us as confirmed during booking.. How can a hotel say like this ??? They transferred us to a hotel called Classic Hotel. But the facilities there were not up to he standard what we booked and paid. So I recommend all the guests not to book this Mirror Hotel. Narayan Bhattarai emeil: bhattaraikainlo@hotmail.com

2 nachten verbleven in mei 2019

2/10 – Ontzettend slecht

Pyndiah, Kigali

30 sep 2018

Positief: Netheid, personeel en service

Negatief: Comfort kamer

The was very noisy, very loud music till very late. Bathroom very poor.

4 nachten verbleven in september 2018

6/10 – Redelijk

Geverifieerde reiziger

8 sep 2018

Positief: Personeel en service

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer

Was just okay

Helpful staff, the bedsheets needs whitening; It doesn’t look clean. The reading table needs a reading light, the room is not bright enough and the more so for reading/working

1 nacht verbleven in september 2018

2/10 – Ontzettend slecht

Alistair

17 feb 2016

Negatief: Personeel en service, comfort kamer

Terrible, terrible hotel. Avoid at all costs.

The staff at this hotel are deeply incompetent. Every mistake that they could have possibly made, they did. They lost my booking. They tried to charge me at checkin, despite having prepaid in full through hotels.com. I booked a suite. They gave me a normal room. They forgot about my laundry - twice. They failed to clean my room or replace the used shampoo. It was so bad that I ended up checking out a day early and going to a different hotel. When checking out, they tried to charge me for another guest's meals. What a bunch of amateurish fools.

6/10 – Redelijk

Alfred

4 jan 2016

Positief: Netheid, personeel en service en comfort kamer

Nært flyplassen, ikke for lange opphold!

God frokost og ok seng, men det var mye støy på utsiden av hotellet. Det var ikke varmt vann i dusjen. Bassenget hadde grønt vann

4/10 – Matig

Geverifieerde reiziger

11 jul 2015

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

The Mirror Hotel, Kigali, Rwanda

lInitially the hotel seemed nice.We quickly learned it should have been a 2*, (definitely NOT a 4*). We didn't get the welcome drink we were promised. Free wifi that was advertised never worked; we weren't able to check into our flight in advance. The shower in our room had no hot water;the shower from the room above us was leaking into our shower. Our friends' sink had no cold water.At dinner, nice view by the pool, but we were in complete darkness & couldn't read the menu. We asked for some light; they offered nothing. We had to go back to our rooms to get flashlights. Ordered pizza;30 min. later we were told the pizza oven wasn't working. So we ordered BLT's; 15 min. later we were told, sorry, they had no bacon. We ended up with a hamburger that was mediocre. The rooms were small and in need of attention. Our friends' room had wires sticking out from the walls where outlets hadn't yet been attached, and places that needed plastering or simple detail work to clean up paint overspill. The worst, however, was that we stayed here to get a good night's sleep before a very long flight the following day. The place next door is a night club, and all night long we could hear yelling & very loud voices as if we were in a tunnel (even wearing ear plugs). Oh yes, then there was the cigarette smoke that wafted up into our room all day & night, even though it was a non smoking room. The only reason I'm giving it 2* is because of appearance. But you can't tell a book by its cover.

6/10 – Redelijk

Geverifieerde reiziger

2 jul 2015

Positief: Netheid

Negatief: Personeel en service

They are many other choice than this hotel

This is a new hotel, The hardware is okay, no complaint for Rwanda standard. BUT BUT, the service is terrible. There is no TV channel, no WiFi in the room(It was stated TV and WIFI provided in rooms), I called the reception asking for service many times, after 2 hour nobody came, I called again the reception said very rudely "I know, but I do not care" and hung up. The software is terrible, other than software the rest is okay.

Aangemelde leden besparen 10% of meer op ruim 100.000 hotels overal ter wereld

The Mirror Hotel

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2/10 – Ontzettend slecht

Rachel

Worst Hotel

Rachel

8/10 – Goed

Geverifieerde reiziger