8/10 – Goed
Hooman
Reisde met partner
15 jul 2023
Positief: Netheid, personeel en service
Karmir Resort is overall a very good property but it is supposedly rated as a 5 star propert and there are some things that I believe let it down and stop it from being a real 5 start hotel.
First the positives:
1. The food is *excellent* for the most part. There's even a good selection for Vegans and the fruit and vegetables are always fresh and good quality.
2. The Staff are very polite and helpful. They will try to help you whenever they can and to your requests.
Now the negatives:
1. The air conditioning in all the rooms is controlled centrally by the hotel and it is set to 25C. I don't heat my house up to 25C in the winter, so there's no way 25C is an acceptable temperature for air conditioning in the summer heat of Antalya. This is terrible policy for a 5 star hotel. I should be able to cool my room as much as I want and definitely lower than 25C without having to ask reception to do it specially for my room.
2. They charge extra for everything! Free wifi in the rooms is NOT included (it's the 21st century, all decent hotels should have free wifi in the rooms, especially 5 star ones). They charge by the hour for use of the billiard tables, not exactly all-inclusive. They charge for turning on the tennis court lights - again this is ridiculous. If you lose your room key or need to change rooms they charge 10 Euros - again a rip off.
The 2 negatives really put me off from possibly booking this resort again but otherwise it was a good property.
Hooman
8 nachten verbleven in juli 2023