2/10 Horrible
Billi
Voyage avec des animaux de compagnie, Voyage en couple
18 août 2025
Les points faibles : Personnel et service et équipements
We stayed at MyPlace in Kalispell last year; had a great experience, so opted to stay here in Independence. I stressed to front desk staff that we needed a quiet room. I have a sleep disorder and take medication, we were traveling with a pet, and working remotely. The staff member, Jodi, assured me 103 was quiet, as the people next door were quiet. Around 10 pm, the neighbor in 101 started slamming their door so hard, running in and out, it was shaking the walls. I called the desk. I heard Jodi address someone coming back inside about the door slamming. It kept on and on. I got up, medicated and half dressed, and stood in the doorway to my room at almost 11 pm. I was assured by Jodi that she would speak with them again and if they didn’t stop, they’d be ask to leave. This went on until 2 am. I spoke with another staff member, Vincent. He said he heard the door slamming and saw the woman taking her trash out at midnight. Woke up again at 1:19 am. Around 2 am, I called again. I was told they could move me to a different room. At 2 am?! With my medicated self, work equipment, dog, half dressed, etc. So the answer is to punish the guest that is adhering to the quiet time hours policy!
I spoke with manager, Adam, in the morning. He offered me nothing. Told me it was my fault for not moving rooms at 2 am. He wouldn’t even waive the pet fee. Seems kind of unfair to me that I have to pay extra for my well-behaved dog but people can be disruptive to other guests and nothing is done!
Billi
Séjour de 1 nuit en août 2025