This hotel is absolutely disgusting. It smells really bad, the front desk agent and other employees were unprofessional. Upon entering the room there was urine in the toilet, hair in and around the tub, the walls were filthy, the lamp shades were extremely stained and broken. The refrigerator was dirty as well as the microwave. There was open used soap at the sink. The floor had a large red stain and the sofa was completely stained and filthy. The bed and pillow cases were dirty and dingy. That place needs up be demolished. Horrible horrible smell. Checked in and out within 30 minutes. DO NOT STAY HERE. There was absolutely no concern from staff as to why we were checking out. I forgot to mention, they charge $100 cash deposit!!!!
I booked a non-smoking room. This room had been smoked in; it smelled strongly of smoke, and the comforter had cigarette burns in it. The ceiling had pieces dangling from it, and the toilet seat was barely attached. Neither I nor my son felt comfortable sleeping in the room. If fact, we checked out beofre midnight and drove home instead.
Our smoke free room had dirty, cigarette burnt sheets, the floors were wet, the toilet seat was loose and almost fell off, and there was no hot water. Upon checking out there was no one at the desk, so i had to get another employee, who was outside chatting with someone else, for help. Unfortunately she had better things to do and told me to wait...
The hotel was dirty and in need of renovations. I had 6 people in my suite and was only provided 3 towels. When I requested more, I was told they were completely out of towels. Unacceptable. No water or juices in the breakfast bar. Juice machine was broken, water was not provided.
It needs to be totally redone, bottom of bed destroyed, smoke alarm falling off wall, ceiling in room falling down, tv did not work, halls had marijuna smell, carpet was filthy, walls damaged everywhere, tile off wall in one spot & more, breakfast terrible, no tea, no eggs, no yogarts, no fruit.
Registration was messed up. Went to room it was occupied by someone else. Carpet in room was dirty. Went to Missouri for my sister who was ill. Tryed to get refund for the second night because she was released from hospital. Motel refused to give a refund because we booked online.
After i stood at the front counter for 13mins i Wasn't allowed to check in and i didn't get a refund so im out of 162.52 the lady at the desk was very rude i would not recommend this place
Very sketchy, dirty, no good amenities, deceiving hotel room. Water pressure in sink was terrible, rooms donât look like pictures, ceiling was peeling paint and cracked. Dirty hallways, smelled like weed, not friendly staff, property conditions are a 2/10. Bed linen had cigarette holes in it, no HOT breakfast, No iron board but had an iron. Side doors did not work with room key. Would not recommend staying here :(
We left this property within minutes of arriving. There was no one available at check-in. Their were obvious signs of people living on this property. Cats and house plants could be seen in the windows of the property along with piles of trash and junk. Most windows were open and the property reeked of marijuana. There was a person in a car in the parking lot asleep with hotel towels on the windows. We did not feel welcome or safe.
This hotel has the feel of being run down. While the room was large, I paid for a refrigerator and microwave but no plates, cutlery or cups were provided; not even a microwave safe cup. There were two damaged items, the control knob for the shower that had sharp edges and the shower curtain rail was loose, looking very insecure.