Dear Momodou,Thank you very much for choosing to stay at the Kampala Serena Hotel and for sharing your delightful experience with us. We are pleased to hear that we met your expectations, and you found our hotel to be an excellent place to stay. Your satisfaction remains our top priority, and we are thrilled to uphold our commitment to exceptional service.Once again, we appreciate your continued support and eagerly look forward to welcoming you back for another exciting and memorable stay in the future.Yours Sincerely,Daniel Kang'uGeneral Manager

Dear Daniel,Thank you so much for sharing a wonderful review. We appreciate your time and hope to host you again soon.Yours Sincerely,GENERAL MANAGER

Dear Shaheen,Greetings and thank you for your feedback and for choosing to stay at the Kampala Serena Hotel. We are delighted to hear that you enjoyed our hotel service, beauty, and class. We apologize for the inconvenience caused by our pillows. We appreciate your suggestion, and we will work on improving them as soon as possible. Your comfort and satisfaction are very important to us. We hope to see you again soon and provide you with a better experience. Thank you for your loyalty and support.Yours Sincerely,GENERAL MANAGER

Dear Deve,Thank you for choosing to stay at the Kampala Serena Hotel and for sharing your wonderful feedback with us. We are thrilled to hear that you enjoyed your stay and that our service, grounds, and associates met your expectations. Your kind words are greatly appreciated and will motivate us to keep up the good work. It was a pleasure to have you as our guest and we hope to see you again soon.Yours Sincerely,GENERAL MANAGER

Dear Rogers,Greetings from the Kampala Serena Hotel. Thank you for sparing your valuable time to share a perfect review. We are delighted to hear that our property, staff and services, exceeded your expectations. We hope to host you again in the near future.Yours Sincerely,GENERAL MANAGER

Dear Thomas,Thank you for sharing a wonderful review of your stay experience. We appreciate your kind words about our staff and recommending our hotel to other travellers. We will be excited to host you again in the near future. Yours Sincerely,Daniel Kang'uGENERAL MANAGER

Dear Ms. Corbett,Greetings from Kampala Serena Hotel.Thank you for choosing to stay with us and it is our greatest pleasure to learn that you had such a pleasant stay.We appreciate your good feedback, your kind words about our hotel and for recommending our hotel to the world out there. We do look forward to hosting you once again in the near future.Thank you.Daniel Kang'uGeneral Manager

Dear Mary,Greetings from Kampala Serena Hotel.We thank you for choosing to stay with us.We appreciate your feedback from your most recent stay with us. We will look into this and investigate what could have happened. Thank you.

Dear Esteemed Guest, On behalf of the entire Team, kindly allow me to take this opportunity to express our most sincere appreciation for choosing to stay with us on your last visit to Uganda. The Serena Hotels are indeed devoted to providing excellent facilities and unmatched service so we are delighted to hear that you enjoy the hospitality and service, particularly from the staff throughout your stay. Thank you once again for sharing this wonderful experience and we look forward to continuously build on the relationship and welcoming you back to enjoy our facilities at every opportunity. Sincerely, Anthony Chege