Vind je ideale hotel in Joetsu

'The room smelt at cigarettes. There was no a la carte available, very expensive buffet or course menu. The buffet was not very tasteful. You have to pay for fitness and swimming pool, abnormal high amount. Price-quality not in line!'

'皆さん笑顔で、対応がよかったです。'

'We loved it there. This town is about a 15 minute walk to Shu '

'Clean and lively with great Onsen. Right on the ski slopes.'

'Room and staff were wonderful as were the on site public and private indoor and outdoor baths.'

'Great location. Helpful staff. Clean and comfortable. A perfect stay. '

'はくまいが1日目はかたくて2日目はやわすぎで残念でした'

'Everything was great! The staff, accommodations, service and staff were exemplary.'

'The room was everything I dreamed of having in an Onsen. It was beautifully appointed and impeccably clean. We chose the room with the western beds and found it quite comfortable and very spacious. The staff was extremely helpful. Spoke English well, and the food was amazing. The presentation of both our breakfast and dinner was a beautiful display of Japanese aesthetics. We loved the mineral bath, and we love the fact that we had an indoor and an outdoor mineral pool.'

'Our family of six had a lovely stay! We loved the dinner/breakfast/free shuttle to the snow monkeys and train and the staff was so friendly and helpful. Would highly recommend !'

'服務認真，態度親切。'

'きれいで、スタッフさんの対応もいいです。'

'My friend had accidentally lost her backpack on the train just before we had arrived to the hotel for check in. As soon as we arrived at the hotel we asked to borrow their phone to call the lost in found center at the train station. After we explained the situation the hotel staff asked us what train we were on and what the backpack looked like and offered to call the station for us to help locate the backpack. This was a huge relief to us because we were worried about the language barrier over...

'Great place near ski lifts. Restaurants and bars all walking distance. Super friendly staff. Run by Australians. If you are looking for Japanese culture don’t go here. I would definitely recommend. For kids also great, lots of activities in the hotel. Small bar with good (western) food. Wifi is pretty bad! Super soft comfy beds. Bathrooms are not Japanese superclean, but acceptable. They have a shuttle bus to take you from station Nagano and back. '