Hôtel près de Jetée Charlotte (Rochester)

« Beautiful! Nothing to say! »

« Grand et confortable appartement »

« Très bien Près de tout les services et restauration »

« Rien n'est parfait, mais tout est correct. »

« Accueillant »

« The overall amenities were excellent, and I truly appreciated the quality of the stay. However, I was disappointed by the amount of waste at the breakfast buffet. Disposable plates and individually wrapped glasses, all ending up in the trash, feel out of step with today’s sustainability standards. This practice alone makes me question whether I would return. Thank you. »

« La chambre est impeccable.. aussi le personnel.. merci »

« Beautiful new hotel, very welcoming staff, except that the room was not clean a lot of dust on the fridge, table and shower not washing with germs. »

« Front desk guy helped out as much as he could, check in was 3pm at 6³⁰pm we were still waiting for a room. Not once did the manager come out and help his employee even though he was well aware that expedia over booked the property. Great staff poor management team!!! »

« Clean room. Great location »

« c'était parfait ! »

« Bed sheets were not changed from the previous guest, I had to use the towels not to be on direct contact with them...and nobody responded to help me or even apologize....i have never seen that and I travel a lot »

« Lit tres inconfortable. »

« Nous avions réservé 10 mois à l’avance avec expédia du a un événement majeur à Rochester. A l’arrivée, il n’avait pas notre réservation. »

« very nice »

« The hotel called and cancelled our reservation as we were pulling into the parking lot after check in time. They offered no help in finding an alternate reservation and when I asked to speak to the manager they hung up on me. Went inside the lobby, which smelled so strongly of weed it was almost unbearable. The staff behind the desk was visibily trying to avoid dealing with me, so I left. Only got a refund because Expedia’s customer service is good. The hotel never offered or initiated one »

« Je nai pas eu la bonne chambre javais un lit pour 4 personnes il a fallu acheter un matelas gonflable pour se depanner .le dejeuner netais plus la avant 9 am .lhotel etais plein pas pu avoir des oreillers de plus pour se depanner juste des draps.je ne recommande pas ce lieu. »

« Room was quite small and with 2 weeks of luggage to store, we ended up cramped!!! »