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Beoordelingen van Sura Design Hotel and Suites - Boutique Class

5 out of 5
Sura Design Hotel and Suites - Boutique Class
Alemdar Mh., Ticarethane Sk. No:13, Fatih, Istanbul, Istanbul

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 254 van 443 beoordelingen" "
Gastenscore: 8 - Goed. 105 van 443 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 443 beoordelingen" "
Gastenscore: 4 - Matig. 25 van 443 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 443 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marie louise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Niets was het personeel teveel zelfs in de ramadan tijd fantastisch alle lof voor deze mensen, de kamer was geweldig, fijne bedden rustige omgeving. Ook hebben ze een fijne hamam. Ik kan iedereen dit hotel aanbevelen.
4 nachten verbleven in maart 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear MarieThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. We are happy that you had an enjoyable experience during your stay at our hotel. At Sura Hotel, we always strive to provide the best for our guests.It is our priority that all our guests have a wonderful stay. Sura Hotels, the favorite accommodation venue of the Sultanahmet district, which is almost an open-air museum that has hosted three great civilizations and many different cultures on the historical peninsula in the heart of Istanbul, makes a difference with its different service concept and architecture that respects history, culture and heritage, while all our spaces are designed by master architects for the comfort of our guests.Thank you for your comments on our Spa and the room and the comfort of the bed. You valued us and we appreciate ıt.We look forward to welcoming you and your loved ones on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Arie, Harderwijk

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Echt een verademing in een drukke wijk. Alle voorzieningen kloppen, zeer gastvrije bediening en een erg goed ontbijt.
4 nachten verbleven in september 2023

6/10 – Redelijk

Nico De

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Prima hotel. Ontbijt kon beter.
Reactie van İlham Rhanem Taşoyan op 15 jan 2023
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, we look forward to welcoming you back to our hotel in the future. Sincerely.

10/10 – Uitstekend

Sadik

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2022
Reactie van İlham Rhanem Taşoyan op 19 sep 2022
Thank you for your assessment

2/10 – Ontzettend slecht

Younes

4 nachten verbleven in januari 2022

4/10 – Matig

Anoniem, Amsterdam

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De minibar word niet in gebruik gesteld. De ontbijt word eeuwen later aan tafel gedekt. De taksi service is vreselijk duur naar airport terwijl de regionale taksi’s al rijden van hotel naar airport voor 150TL.
2 nachten verbleven in augustus 2020

10/10 – Uitstekend

Shabeer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredible staff members make you very comfortable in this hotel . Love the location easily accessible to all . Will definitely recommend it to all my families and friends . 😊❤️
4 nachten verbleven in mei 2024
Reactie van Sura Hotels Management op 25 mei 2024
Dear ShabeerThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.We thank you for giving encouragement to our professional staff. It ıs very generous of you to recommend us.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. Sincerely YoursSura Hotels Management

6/10 – Redelijk

BLANCA LILIA

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
Excelente ubicación. La alfombra está muy sucia y manchada
3 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 8 mei 2024
Dear BlancaliliaThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. So, your comment about the carpets will be considered and we apologize for any inconvenience. Thank you for sharing your view.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Justin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 19 apr 2024
Dear JustinThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Mario

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tutto perfetto
3 nachten verbleven in maart 2024
Reactie van Sura Hotels Management op 10 apr 2024
Dear MarioThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Judith Mary, St Saviour

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A good hotel in walking distance of the main sites.
7 nachten verbleven in maart 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear JudithThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

Elena

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottima posizione
2 nachten verbleven in maart 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear Elena !Thank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

2/10 – Ontzettend slecht

Ram

Reisde met partner
Negatief: Voorzieningen
Location of property is excellent but everything else sucks, our room carpet was filthy dirty, between blackened carpet to spills on carpet which were not cleaned, felt room was very unhygienic, brought it to front desk attention to get it clean before next guest arrives, room service terrible ask for ice their ice machine was broken, I have seen better motel 6 then this 5 star hotel,
3 nachten verbleven in maart 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear RamThank you for taking the time to share your thoughts on your recent stay at Sura Hotel. As a Hotels, we are constantly reviewing our standards and striving to be better in order to provide our guests with luxury and quality service at all times.Thank you for your feedback on cleanliness. We attach great importance to cleanliness and hygiene in our hotel, which is located in the heart of a city with a cultural history of 8500 years, which has hosted three great civilizations and many different cultures. Deep cleaning is carried out regularly in our hotel. We take care to ensure that the cleaning standards of our hotel are of the highest quality and we strive to ensure the comfort of our guests by making continuous improvements. We apologize to you for any ınconvenience.We hope to have the opportunity to welcome you again and offer you a stay that truly reflects the excellency of Sura Hotels.Sincerely yours,Sura Hotels.

8/10 – Goed

Jonathan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wry nice rooms. Close to blue mosque
1 nacht verbleven in februari 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear JonathanThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.Thank you for your nice comment on the room. We hope to host you very soon ın our beautiful historical city to create another pleasant experience for you.Sincerely YoursSura Hotels Management

8/10 – Goed

Muhammad Saad Ullah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear MuhammadThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Djamel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel de haut standing, personnel au top, je tiens à remercier plus précisément Domindo, Burak et Sezgin
3 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear DjamalThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. We are happy that you had an enjoyable experience during your stay at our hotel. At Sura Hotel, we always strive to provide the best for our guests.It is our priority that all our guests have a wonderful stay. Sura Hotels, the favorite accommodation venue of the Sultanahmet district, which is almost an open-air museum that has hosted three great civilizations and many different cultures on the historical peninsula in the heart of Istanbul, makes a difference with its different service concept and architecture that respects history, culture and heritage, while all our spaces are designed by master architects for the comfort of our guests.We look forward to welcoming you and your loved ones on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Muhammed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing experience
We were originally put into a room where there was constantly loud music being played from the outside restaurants but then was offered an upgrade for £60 where it was a lot more quieter and a lot bigger room. Happily took it as we were there for 5 days. The location is perfect and centralised to everything, the metro was a 2 minute walk along with grand bazar only being a 10 minute walk. Staff were all friendly and were happy to help whenever needed. The breakfast was lovely in sura design, which is a bonus as you have the opportunity to either go to Sura design or sura Hagia Sophia.
5 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear MuhammedThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.Thank you for your comment on the friendliness of our staff and the restaurant. We hope to host you agaın dear Muhammed!Sincerely YoursSura Hotels Management

10/10 – Uitstekend

Kathleen

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our first visit to Istanbul and we spent 5 nights at this fabulous, centrally located hotel. Well looked after by the staff, esp. Burak, Òzay and Aden, who really went out of their way to answer our queries, arrange outings and in general, make our visit a real pleasure. Thank you. Btw the buffet breakfast is EXCELLENT!
5 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear KathleenThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.Thank you for your kind review about our staff. I will ınform them because it can be very encouraging. We hope to host you very soon again with our delicious breakfast.Sincerely YoursSura Hotels Management

10/10 – Uitstekend

Muhammad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear MuhammadThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Etleva

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very wonderful and welcoming, the service was great and everyone was so nice and friendly. Clean environment, delicious food and such a beautiful relaxing hotel. The spa treatment was amazing and the concierge were very helpful with touristic information.
5 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear EtlevaThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. We are happy that you had an enjoyable experience during your stay at our hotel. At Sura Hotels, we always strive to provide the best for our guests.Thank you for your nice comments about your spa experience. In Sura Hagia Sophia Hotel, it is our priority that all our guests have a wonderful stay. Our aim is to offer guests from around the world a resonating experience by harmoniously blending the warmth of Turkish hospitality with the distinct charm of this 8500-year-old city. Sura Hotels, a favorite accommodation venue in the Sultanahmet district of the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and many different cultures, offers an experience that reflects the rich cultural heritage of this fascinating city while making a difference with its service concept.We appreciate your comments on our professional staff and on the cleanliness of our property and the excellent taste of the food. Also, Concierge team will be informed about your positive view. We look forward to welcoming you and your loved ones on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Asli

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Hotel ist sehr sauber, modern und gut ausgestattet. Am Empfang wurden wir sehr herzlich empfangen. Alle Mitarbeiter der Rezeption, Burak, Samet, Rezzak und Mert sind sehr freundlich und stets hilfsbereit. Unsere kleinen Anliegen wurden sofort umgesetzt. Danke an die Rezeption! Da unser Zimmer Attic Room renoviert wurde, haben wir ein kostenloses Upgrade auf ein Deluxe Zimmer erhalten. Unser Zimmer wurde täglich gereinigt, neue Handtücher wurden ausgelegt, und kostenloses Wasser gibt es dazu. Danke an die Putzfeen! Die Lage des Hotels ist äußerst zentral in 2 Minuten Fußweg erreicht man die Bahnhaltestelle Sultanahmet. Direkt gegenüber liegen die besonders wichtigen Moscheen, Blaue Moschee, Hagia Sophia etc. Das Frühstück findet auf der Terrasse statt, aber man hat die Möglichkeit im Partnerhotel zu frühstücken, wo es etwas größer ist. Im Großen und Ganzen möchten wir uns nochmals bedanken bei dem Sura Hotel Team. Es ist auf jeden Fall empfehlenswert und ein erneuter Besuch wird definitiv stattfinden. DANKE!
Reactie van Sura Hotels Management op 26 mrt 2024
Dear AsilThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.Thank you for your emphasis on the helpfulness of our staff and the house keepıng service and also the breakfast. We also hope to host you in our amazing city dear Asil !Sincerely YoursSura Hotels Management

10/10 – Uitstekend

Sana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were lovely and very efficient. Clean and a good area away from the sights.
5 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear SanaThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. We are happy that you had an enjoyable experience during your stay at our hotel. At Sura Hotel, we always strive to provide the best for our guests.It is our priority that all our guests have a wonderful stay. Sura Hotels, the favorite accommodation venue of the Sultanahmet district, which is almost an open-air museum that has hosted three great civilizations and many different cultures on the historical peninsula in the heart of Istanbul, makes a difference with its different service concept and architecture that respects history, culture and heritage, while all our spaces are designed by master architects for the comfort of our guests.We look forward to welcoming you and your loved ones on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Kenneth, Tonbridge

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel in a good location
4 nachten verbleven in januari 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear KennethThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

2/10 – Ontzettend slecht

Ahmet

Negatief: Personeel en service
4 nachten verbleven in januari 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear Ahmed!Thank you for taking the time to share your thoughts on your recent stay at Sura Hotel. As a Hotels, we are constantly reviewing our standards and striving to be better in order to provide our guests with luxury and quality service at all times.You have given us a very low score. Would you please explain to us what the reason has been for such an unhappy view about us. We are deeply sorry if any inconvenience has been caused by us. If you share the detaıls to us, it can be very helpful to us.We hope to have the opportunity to welcome you again and offer you a stay that truly reflects the excellency of Sura Hotels.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and beautiful hotel
Beautiful design hotel near most famous site of Istanbul. Very welcoming staff at door and reception area in first day very fast and easy check in. We had romantic complimentary package every things organized very well. Hotel have two restaurants one at ground floor and one at Terrace, both have very delicious foods and drinks good service. Terrace restaurant has amazing views of city and all historical sites. No problem at communicating with staff. All of the could speak English and others languages. Recommend for romantic trip.
3 nachten verbleven in januari 2024
Reactie van Sura Hotels Management op 26 mrt 2024
Dear BenjaminThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.Thanks a lot for your compassionate comment about our staff. You have encouraged them to be more qualified. Also, your beautiful description of our restaurants proves your artistic taste. We wish ever-lasting romantic relatıonshıp with your beloved.Sincerely YoursSura Hotels Management

6/10 – Redelijk

Dojohn

10/10 – Uitstekend

Roberto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ottima struttura vicino a tutto

8/10 – Goed

Tayyiba Naz

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Wendy

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect for Sightseeing
A lovely hotel, with very comfortable and clean rooms. We could easily walk to all the main attractions. The front desk staff especially Rezza(?) were very pleasant and helpful. I would happily stay here again.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

ANGELA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really great stay
Really enjoyable stay. Service is very good, and location is perfect-so close to the historical sights but still mostly quiet at night so able to sleep well in the super comfy beds. Rezzak and Salma on reception were lovely! Breakfast is mainly Turkish but you can ask for eggs cooked the way you like it. Hotel very stylish.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Denis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful hotel right next to Blue Mosque and Haya Sofia. Super friendly, attentive staff.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

lisandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel and location. The city trolley was fun to ride. Lots of restaurants too

10/10 – Uitstekend

denisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Georgi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023

6/10 – Redelijk

Ahmet

Reisde met een groep
Positief: Voorzieningen
Wer Massentourismus mag, ist in diesem Hotel genau richtig. An diesem Ort gibt es zahlreiche Touristen. Für uns Europäer ist dieses Hotel jedoch kein 5-Sterne-Hotel, sondern ein solides 3-Sterne-Hotel. Leider habe ich mir in diesem Hotel ein Lebensmittelvergiftung geholt, als ich mir ein Burger in der Nacht bestellt habe. Ansonsten war dieser Hotel ok.
7 nachten verbleven in december 2023

10/10 – Uitstekend

Elizabeth Rhian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location walking distance to all the main sights. Our flight arrived early in the morning and the staff did all they could to give us an early check in despite the hotel being full.
4 nachten verbleven in december 2023

6/10 – Redelijk

Philippe

Reisde met een groep
Negatief: Personeel en service
Bel hôtel mais service décevant
L'hôtel est bien situé en plein coeur du vieil Istanbul et à proximité des plus beaux sites à visiter. L'accueil fut agréable, mais malheureusement le service ne suit vraiment pas. Il faut répéter plusieurs fois les choses et les demandes pour se faire comprendre. Et au final rien ne se passe ou alors pas par rapport à ce que l'on a demandé. J'avais pris un supplément forfait boissons avec alcool pour le mini bar dans la chambre à 45 Euros. Lorsque nous sommes arrivé vers 19h, il n'y a avait rien dans le mini bar. Le personnel nous a dit que cela allait arriver dans les 10 minutes. Rien ne s'est passé jusqu'à 22h30 o?u deux personnes sont venues avec un sac plastic contenant les boissons. De plus il n'y avait pas de verres, nos d'ouvre-bouteille. J'i demandé 3 verres le lendemain au concierge qui a transmis à la réception. Une heure après, toujours rien ne vient. Je rappelle et redemande mes verres. Ils ont déposé 3 gobelets en carton devant la porte de la chambre..... Le petit déjeuner était très moyen. Pour un cinq étoiles c'était vraiment décevant et pas à la hauteur. A la réception, on avait vraiment l'impression de déranger la personne qui s'y trouvait. Peu accueillante et pas de sourire et ne prenant pas en compte nos demandes. Nous avons globalement été déçus.
3 nachten verbleven in december 2023

6/10 – Redelijk

Didier

Reisde met een groep
3 nachten verbleven in december 2023

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid
OK, but..
I wasn't offered an upgrade even though the Hotel was a VIP access Hotel, it was half empty and I was a Gold member.
2 nachten verbleven in december 2023

4/10 – Matig

Grégory

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel délabré !!! Rien d'autre à dire!
3 nachten verbleven in november 2023

10/10 – Uitstekend

Murat

6 nachten verbleven in oktober 2023

10/10 – Uitstekend

Nicole

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing location!
This place was amazing. This location was close walking distance to the main tourist attractions, but yet tucked away on a small, secluded sidestreet. You walk out the doors and there’s restaurants everywhere. The view from the rooftop restaurant was gorgeous, we didn’t eat there, But had a drink to soak up the view. What I didn’t know, is you get to use all the facilities at the sister hotel across the street. This is where the breakfast buffet and pool are located. It’s literally five steps across the street. Would definitely stay here again, highly recommended.
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Dojohn

10/10 – Uitstekend

Yulia

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location , cozy and clean hotel Individual transfer from and to the airport was awesome . I enjoyed my stay
2 nachten verbleven in december 2023

10/10 – Uitstekend

Zeenat

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location ! Food on your doorstep Rakaan at reception was very helpful Great hotel !
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Kirti

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023

8/10 – Goed

Gabriele

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottima struttura situata in pieno centro. Personale molto accogliente. Potrebbe migliorare la colazione.
5 nachten verbleven in november 2023

10/10 – Uitstekend

Mario

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel great locating excellent staff especially SELMA she is absolutely fantastic all the staff are so good , sorry can’t remember names ,, Mohamad Zera is brilliant as well
1 nacht verbleven in november 2023

10/10 – Uitstekend

Svetlana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room excellent, I liked the balcony and the view of a garden. very quiet and clean
3 nachten verbleven in november 2023

10/10 – Uitstekend

Mario

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel , every one is very good ( staff ) especially SELMA , she is amazing absolutely fantastic but am bit disappointed i did NOT receive the VIP access benefit
4 nachten verbleven in november 2023