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Beoordelingen van Pandanus Beach Resort & Spa

5 out of 5
Pandanus Beach Resort & Spa
Galle Road, Yalegama, Induruwa, Induruwa

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 4 van 22 beoordelingen" "
Gastenscore: 8 - Goed. 13 van 22 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 22 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 22 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 22 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

7,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Sonja

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel in a good beach location
We enjoyed our 6 night stay. The location of the hotel on the beach is perfect. The staff is very attentive, service minded and positive. We enjoyed the gym and SPA and our wonderful balcony from where we could see the most spectacular sunsets. We would have appreciated a better WiFi ( the small beach restaurants close by had a much better and faster WiFi). The poor WiFi is not acceptable in a place like this. We do not recommend eating at the hotel restaurant- so many better places around. And it would have been nice if the staff had followed up the hotel dress code for the guests eating in the restaurant...
6 nachten verbleven in maart 2020
Reactie van Pandanus op 17 mrt 2020
Dear Guest Greeting From pandanus Beach Resort & Spa Thanks for your valuable feed back for the pandanus hotel and we will attend Regarding WIFI issue and will upgrade restaurant service and foods we will hope that you visit our hotel next time and sorry for the inconvenient Thank you

10/10 – Uitstekend

Riki

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020
Reactie van AFOM op 20 feb 2020
Dear Guest Greeting From Pandanus Beach Resort & Spa Thanks for your positive Feed Back for pandanus while your stay and we will hope that you would visit our hotel again when you come to srilanka Best Regards, Pandanus Beach

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service
Nice facility beautiful view. Areas require renovation and touches up
5 nachten verbleven in januari 2020
Reactie van Pandanus op 11 jan 2020
Dear Guest Greeting From Pandanus........... Thanks for your valuable review for us to do some implement and do the guest satisfaction up to the best Thank You

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall good, but not exceptional
Overall nice hotel located on the beach which gave a good impression. As this is a 5-star resort, we were not overly impressed by the service, the food nor the supplement in the rooms (e.g., easy to add extra towels to dry hands on etc) that you would expect by a 5-star resort.
1 nacht verbleven in januari 2020
Reactie van Pandanus op 11 jan 2020
Dear Guest Greeting From pandanus Beach Resort & Spa Thanks for your valuable comments and sorry for the inconvenient case while your stay and we will upgrade it as soon as possible.....and we will hope that you visit our hotel again Thank you

8/10 – Goed

Reza

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bra hotel med meget bra strand.
Hotellet er meget bra og holder god standard. Vaske personalet og Pool personalet var utemerket og meget hjepsomme. Det er meget god mat på hotellets buffe, men litt høy pris. Bellighneten gjøre deg begrenset om du ønsker å spsie andre steder uten tuktuk.
4 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location right on the beach with comfortable sun loungers and plenty of shade, if desired. my husband liked the fact that the pool was shaded too. Staff were friendly and helpful
1 nacht verbleven in april 2019

8/10 – Goed

Tony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice design hotel on the beach
Really nice design hotel on the beach. Check-in was welcoming and smooth. The staff really helpful and attentive. We had a beautiful room with a big balcony with a beautiful sunset view. Food was very tasty and a nice variation at the buffe. Only downside was the accustic in the dining room.. quite loud.. All over 4plus
2 nachten verbleven in maart 2019

8/10 – Goed

Arsen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First night was friday , and live singer with gitar was nice surprise.overall place are good,
3 nachten verbleven in maart 2019

8/10 – Goed

Mirjam, Zürich

Positief: Netheid, personeel en service en comfort kamer
Toll für breiten Sandstrand
Die Bucht ist super, grossen Sandstrand und fast keine Leute. Das Hotel ist leider bereits etwas abgegriffen, essen sehr lokal und englisch lastig, der Service meistens gut.
9 nachten verbleven in februari 2019

8/10 – Goed

Stefan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fint läge
Fint läge vid havet
3 nachten verbleven in februari 2019

10/10 – Uitstekend

Matkustaja, Suomi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Majoituksen yleisilme hyvä. Hyvät palvelut jos haluat vain olla ja rentoutua. Bentota keskusta n 10km päässä hotellilta.
3 nachten verbleven in februari 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
This hotel's main advantage is it's location on the beach, which was clean. My room (superior) had a good view of the ocean, although the roof of the floor above extended quite a bit further out than the end of my room's balcony...which made it feel a bit suffocating. Air conditioning was always set to 18C but the room was never cooler than 25C (even at night, when it was cooler than this outside); wifi was good in my room; bed was comfortable; housekeeping were very friendly although the room wasn't particularly clean. Staff were generally friendly/helpful. The rooftop bar wasn't open at any point, even though the hotel was full. The restaurant advertises an a la carte dinner option, but would only provide the full buffet. Location is quite a ways from town/shops and you have to have security let you out to walk to the road, although there was a great restaurant nearby on the beach.
3 nachten verbleven in februari 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel but service is very pushy
The hotel setting was lovely! However the staff were very pushy and even tried to barter me on a price when checking in. We then were showed to our room 2 hour a later and the three men can onto the balcony with us and stayed expecting a tip. The WiFi doesn’t work in the rooms or by the beach and the only option in the evening is a buffet. The hotel itself is great but I feel the service is a bit too much. We also kept being disturbed in the room so eventually we put the sign on the door to stop people knocking.
2 nachten verbleven in december 2018

6/10 – Redelijk

Geverifieerde reiziger

Staff did not speak very good English or understand. The rooms were ok but only supplied a sheet and no extra bedding and the air conditioning was freezing.
2 nachten verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2018

8/10 – Goed

Helene

Flott hotell
Vi spanderte en natt på Pandanus Hotell i Induruwa. Ett flott sted med vakre omgivelser og fine hotellrom. Bra utvalg av mat i frokostbuffeten. Fint basseng rett ved stranden med solstoler.
1 nacht verbleven in augustus 2018

10/10 – Uitstekend

Elina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect choice by the beach
The location (Bentota, Induruwa) and Pandanus hotel is the best option for the beach accomodation if you are looking for a modern 4* medium size, well kept, reasonably priced hotel. Clean beach because it is 2-3 km from the town, so, only a few options to eat outside in a walking distance.
2 nachten verbleven in januari 2018
Reactie van Dilmini Bandara op 7 feb 2018
Dear Valued Guest: We thank you for selecting Pandanus Beach Resort & Spa as your preferred holiday destination in the southern coast of Sri Lanka and we value your positive feedback with regard to your stay with us. It is delighted to note that you have enjoyed your stay and the facilities, food and service offered are met with your expectation. It is thankful to mention that your comment on our hotel, and we will convey your complements to our staff so that they will be delighted and will serve you even better. We sincerely hope that you have gathered fond memories of your stay with us, and we would love to welcome you back in this magical paradise in near future.

8/10 – Goed

sachin, india

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
The rooms were really good. Only drawback was that WiFi in the rooms are horrible. And so is network connection on my phone. I had taken etisalat and found it very difficult to get reception while in the room. The WiFi atleast should be strong in the rooms. This is the only drawback.
3 nachten verbleven in januari 2018
Reactie van Dilmini Bandara op 7 feb 2018
Dear Valued Guest: We thank you for selecting Pandanus Beach Resort & Spa as your preferred holiday destination in the southern coast of Sri Lanka and we value your positive feedback with regard to your stay with us. It is delighted to note that you have enjoyed your stay and the facilities, food and service offered are met with your expectation. It is thankful to mention that your comment on polite and courteous staff at our hotel, and we will convey your complements to them so that they will be delighted and will serve you even better. With regard to the comment made for Wifi service, please to inform that we have taken necessary steps to upgrade the hotel wifi system and will complete in near future. Please accept our apologies for the inconvenience you had to go through in this manner. We assure that proper rectification will be done soon to serve you better. We sincerely hope that you have gathered fond memories of your stay with us, and we would love to welcome you back in this magical paradise in near future.

10/10 – Uitstekend

Aayush

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great resort with great rooms
Fabulous resort and great rooms at great price. Their restaurant needed to improve and so should the room service. Housekeeper was very good and cheerful. Wifi is not available in rooms - only in public areas. TV is a disappointment with poor selection of channels which were not working too. A good entertainment system with a choice of movies would be ideal.
2 nachten verbleven in januari 2018
Reactie van Dilmini Bandara op 7 feb 2018
Dear Valued Guest: We thank you for selecting Pandanus Beach Resort & Spa as your preferred holiday destination in the southern coast of Sri Lanka and we value your positive feedback with regard to your stay with us. It is delighted to note that you have enjoyed your stay and the facilities, food and service offered are met with your expectation. It is thankful to mention that your comment on polite and courteous staff at our hotel, and we will convey your complements to them so that they will be delighted and will serve you even better. With regard to the comment made for Wifi service, please to inform that we have taken necessary steps to upgrade the hotel wifi system and tv system will complete in near future. will looking to improve the service standards of the restaurant. Please accept our apologies for the inconvenience you had to go through in this manner. We assure that proper rectification will be done soon to serve you better. We sincerely hope that you have gathered fond memories of your stay with us, and we would love to welcome you back in this magical paradise in near future.

8/10 – Goed

TS, UK

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Lovely beach hotel
A lovely place which needs to be better managed. We were not given a room for the driver and on questioning the manager's attitude and response was disgusting and terrible. The area around the beach is clean The breakfast and the restaurant staff were brilliant The manager - a lady - needs to be more civilised
1 nacht verbleven in juli 2017

6/10 – Redelijk

Magnum

Positief: Comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Great room but that is all!
Great room... dirty kitchen and common area..
2 nachten verbleven in juli 2017

6/10 – Redelijk

Shaiful, Singapore

Positief: Netheid, personeel en service
Memorable stay despite low value for money
My wife and I stayed for 3 days, which were generally pleasant. The rooms faced the beach, and it was very accessible. Neighborhood was quiet, ideal if you'd like to be somewhere more secluded. There are areas for improvement though. The rooms had on-demand movies, but unfortunately only a handful in the library worked. Wifi signal is poor in the room, you need to go to the lobby to access the Internet. You should also expect momentary blackouts at night before the generator kicks in. Overall, I just thought the resort didn't meet my expectations for the amount we spent.