Séjournez dans nos appartements de vacances à Illawarra

« The apartment was lovely. Very clean, welcoming and had everything you could need »

« Shops close great spot »

« Management are disorganised and unaware of their own check in conditions and room configuration. It took no less than 7 phone calls and just as many emails to confirm check in time. The apartment was fine. Two small towels for two people, no face cloths. Beds could do with being replaced. Carpet wasn’t super clean. Balcony was dirty and chairs covered in cobwebs. Bar fridge and microwave were handy. Good location. Next time I will just book a hotel room to avoid the hassle though which also...

« The location was fabulous but much else was very poor. The off-site managers (Holiday Rentals) needed 3 phone calls before they provided the unlock code for the key box, so we were left standing at the property. The coffee machine did not work. The left-hand bed lamp did not work and neither did the ceiling light above that part of the room. The basin sink plug did not work so shaving or washing up needed to be done under running water with no sink filling. But worst was the shower screen that...

« The check in was one of the most frustrating experiences I have ever had. It seemed like the property manager was from an overseas call centre. Cleanliness wise, the pop corn, salt and lollies in between the lounge was very poor. Check in time is really late and when you ask for an early check in, it’s in ed, despite being advised that they will get you in early were possible. »

« The property was well maintained and presented as advertised. Communication and check in process were excellent. »