4/10 Médiocre
shelley
6 oct. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
The property was beautiful but when we arrived, there was nobody at the house and we couldn’t reach anyone by phone. We decided to go visit nearby Monsanto and received a message from the owner while we were there. We came back at nine, the house was deserted but we had instructions to get in. House is absolutely beautiful and clean, room was beautiful. The air conditioning did not work and we still did not manage to contact the owner so we had to open the windows and it was very noisy and hot! The bed was lumpy and uncomfortable. The next morning, people arrived at 8 so we thought they were the owner. We arrived in the kitchen to see a young couple arranging breakfast. A breakfast of bought muffins, really cold coffee and bread. The couple said hi and went outside, we did not see them again. I’m thinking that the real owners were probably out of town and this place should have been closed. It’s probably a wonderful place to stay during tourist season but it was a really bad experience for us. We overpaid for air conditioning that was not working, a pool we couldn’t use and a terrible breakfast. I usually leave good comments but I’m very disappointed with this stay! House is beautiful and clean though
shelley
Séjour de 1 nuit en octobre 2023
