2/10 – Ontzettend slecht
Maria
Zakenreiziger, Reisde met partner
7 mei 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As someone who stays in hotel all around the US this one is by far the worst hotel and the worst customer service ever, we are truck driver and our truck AC got messes up so we decided to stay here since its the only hotel we could find with semi parking(ONLY GOOD THING ABOUT THIS HOTEL), there at 1:30am, to check in it will be in between the door you cant enter the lobby, we got an old room in the back, we was ok with stay in the back and having a room with a connecting door, but the door was busted didn’t have a locked i had to move the mini fridge to the door to feel safe, the room was dusty like they haven’t used it in weeks the linens are worn off and towel are stains. Also there’s a construction going on next door with a non stop banging noise since 8am. We wanted late check out they don’t offer late check out not even of you willing to pay, their latest check out is at 11:30 when every hotels let you stay until 12, when we call the front desk to ask (from our cellphone because they phone dont work) her responce was who told us to get there at 2am like are you serious we drove for 10 hours and wanted to rest and freshen up and that was her response. So if you want a bad customer service treatment this is your place! PS im not a person that likes to waste time leaving reviews but this one deserves it. And to the lady in the front desk learn how to speak to people you disrespectful human!!
Maria
1 nacht verbleven in mei 2024