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Leuk hotel, rustige omgeving , vriendelijk personeel

WE really enjoyed The Freehand. Location was perfect, easy to get to Union Sq, East Village, LES, Soho, Central Park by walking or nearby trains. The staff were incredibly friendly and helpful, the vibe was all fun and festive, we had a great room, great coffee downstairs, and a cool rooftop bar. We'd definitely stay again.

Such a great hotel in NYC for a weeks stay with teenagers!! Location is amazing, steps away from subways, Times Square, theaters and Bryant Park. The staff is just awesome, so friendly, fast, professional and calm, genuinely caring. Rooms are a bit outdated and NYC size, so small, but convenient, with a large bathroom and more closet space than usual. Good continental breakfast included and complimentary water and snacks. The only thing is the elevators, always packed. They gave us a lower room, who needs a view, be out and about, take the stairs instead. Great value for money!!!

It wasn’t neat at all (cockroaches on sink, hairs from other people in the bed and towels, poo on toilet seat, smelly). If your allergic to cats, don’t go here. Also they’re in control of the heat in the rooms so it got reallyyy hot at night and you can’t leave the window open. On the plus side kind staff and good location also for New York very affordable.

Large area hotel rooms with decent price quality ratio. Would come back.