Aloha Leonardo,We appreciate receiving feedback on your Hilton Hawaiian Village stay. It's fantastic that our team elevated your overall experience with their dedicated and personable service! Your suggestions are greatly appreciated and we will pass them on to the appropriate team for consideration. Thank you for sharing your thoughts. We eagerly anticipate your next visit to Waikiki and getting to provide another perfect stay!Sincerely,Guest Services Manager

Aloha Ji,We're grateful to have hosted you at Hilton Hawaiian Village. Situated on world-famous Waikiki Beach, we're delighted you loved our iconic views of the ocean and Diamond Head Crater. Our team takes pride in delivering warm hospitality, so we're disappointed to read your comments. Rest assured, we'll refocus on providing the attentive service our guests expect. Thank you for the review and feedback, and please join us again. Sincerely,Guest Services Manager

Aloha Cory,Thank you for sharing! We hope you had a relaxing experience at Hilton Hawaiian Village, and we look forward to welcoming you back for another comfortable stay.Sincerely,Guest Services Manager

Aloha Betty,We're delighted you enjoyed your stay at Hilton Hawaiian Village! Please come see us again soon when you plan your next island getaway.Sincerely,Guest Services Manager

Aloha Elizabeth,It was a pleasure to welcome you to our little slice of paradise, and we are delighted you were impressed with your stay. Your lovely five-star review is truly appreciated and will be shared with the team. We look forward to welcoming you back to Hilton Hawaiian Village for another memorable visit.Sincerely,Guest Services Manager

Aloha Tino,Thank you for your short yet wonderful five-star review! We are thrilled we exceeded your expectations and look forward to welcoming you back to Hilton Hawaiian Village.Sincerely,Guest Services Manager

Aloha Tien,Thank you for your feedback. We're glad to hear that your stay was good overall. However, we're sorry to learn about your experience with our valet service during check-in. Our guests should always feel welcomed and supported, and we regret that this was not your experience. Your feedback is important to us, and we appreciate you bringing this to our attention. We hope to provide a better experience during your next visit. Thank you for staying with us.Sincerely,Guest Services Manager

Aloha Huber,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Hilton Hawaiian Village soon for another great stay.Sincerely,Guest Services Manager

Aloha Jennifer,Thank you for your feedback. We're glad you found our staff nice and enjoyed the beautiful beach. Yes, the beach umbrellas and chairs are sold by a third party company providing beach services to the public. All beaches in Hawaii are public beaches because access to the ocean and beaches must be given to all people and citizens of the state of Hawaii. Your comments are valuable to us, and we will consider them as we work to improve our guest experience. We hope to have the opportunity to provide you with a better stay in the future.

Aloha Alisa,While we thank you for being our guest and sharing your feedback, we are sorry you had concerns with the bathroom. Please know we are normally known for our top-notch accommodations and professional service, so we apologize that this wasn't your experience. Your comments will be shared with the team to ensure we always adhere to our high standards. We hope to have another opportunity to welcome you back and impress you with our improvements.Sincerely,Guest Services Manager

Aloha Robert,Thank you for choosing Hilton Hawaiian Village. Our team is delighted you had a fabulous stay with us and we appreciate your recommendation! We take pride in providing an excellent experience, and we are grateful you took the time to leave us a review. It was our pleasure to host you, and we hope to see you the next time you are in the area for another memorable time.Sincerely, Guest Services Manager

Aloha Neifre,Thank you for choosing Hilton Hawaiian Village. We're glad you found our resort pleasant, but we regret the issues you faced with the pool and room condition. Your comments about the pool temperature and security are noted, and we'll address these to improve our services. We hope to provide a more comfortable and secure stay in the future.Sincerely,Guest Services Manager

Aloha Ann,Thank you for taking a moment to share your honest thoughts. It was a pleasure having you as our guest, and we appreciate your kind praise for our idyllic location and proximity to the beach. However, we regret that you were not fully satisfied with your experience. Your feedback about our accommodations and amenities will be shared internally to ensure any opportunity for improvement is seized. Please know that in addition to the DVD rentals, our Resort Charge includes internet access, cultural activities, morning exercise classes, and discounts for activities/spa services, among other things. The full list is available on our website. Take care, and we wish you safe travels.Sincerely,Guest Services Manager

Aloha Yiwei,Thank you for your feedback! We're glad you had a five-star stay at Hilton Hawaiian Village, and we look forward to welcoming you back again.Sincerely,Guest Services Manager

Aloha Juan,We thank you for sharing your comments with us. We're sorry to hear about your experience with us, and we keep guest feedback like yours in mind when we periodically review our prices to ensure we're offering a fair value. We hope you will consider staying with us again.Sincerely,Guest Services Manager

Aloha Jamilla,We're delighted you enjoyed your stay at Hilton Hawaiian Village, and we look forward to your next visit.Sincerely,Guest Services Manager

Aloha Lovette,We're thrilled you found our location convenient and easily accessible. Our team is dedicated to providing exceptional service to all our guests, and we're delighted that our efforts were appreciated. We can't wait to welcome you back to Hilton Hawaiian Village for another enjoyable stay!Sincerely,Guest Services Manager

Aloha John,Thank you for being a loyal guest and for your review. We are disappointed your experience this time was not as expected. Please accept our sincere apologies for any concerns with our property. We will share your comments with our team and correct the issues you described. Again, thank you for your continued loyalty, and we hope you will allow us another opportunity to deliver the type of experience you expected and deserve. Sincerely,Guest Services Manager

Aloha Homer,It warms our hearts to know that you had a great time with us overall. We trust that everything was in order for your stay and we hope to see you again soon. Sincerely,Guest Services Manager

Aloha Calvin,We're sorry to hear that you didn't have a good time with us overall and we apologize for any disappointment in our value. All of your feedback is gratefully received and will be kept in mind for the future. Please consider coming back to join us again soon; we're confident that we can impress you. Sincerely,Guest Services Manager

Aloha Yesenia,Thank you for staying with us at Hilton Hawaiian Village and for complimenting the many features of our fantastic resort! Your feedback regarding our clean and well-appointed property is greatly appreciated. It was our pleasure having you visit, and we look forward to hosting you again for another exceptional stay!Sincerely,Guest Services Manager

Aloha Richard,We're delighted you enjoyed your stay at Hilton Hawaiian Village and that you felt welcome while you were here. The next time you're in town, please come see us again.Sincerely,Guest Services Manager

Aloha James,Thank you for your feedback. We understand the concern regarding parking and resort fees. Our rates are comparable with the other hotels in Waikiki. Your input is valuable as we continually strive to enhance our guest experience. We hope to welcome you back for a more satisfying stay in the future.Sincerely,Guest Services Manager

Aloha David,We're sorry to hear that you didn't have a good time with us overall. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. We hope you will consider giving us another chance soon. Sincerely,Guest Services Manager

Aloha Miguel,Thank you for your comprehensive feedback. We're pleased to hear that you enjoyed our convenient location, nearby shops and dining options, and the cleanliness of your rooms. We also appreciate your comments regarding team training and the need for property updates. Your insights are valuable, and we'll work on improving in hopes of welcoming you back to Hilton Hawaiian Village and providing an even better stay.Sincerely,Guest Services Manager

Dear Joseph,With one word, you've made our day at Hilton Hawaiian Village! It's wonderful that you enjoyed our stunning resort, and we hope to see you again.Sincerely,Guest Services Manager

Aloha, Alisa,Thank you for your fantastic review! We're thrilled you enjoyed your stay with us. It's great to hear you found spaces of privacy and relaxation despite the lively atmosphere. We look forward to welcoming you back to Hilton Hawaiian Village for another wonderful visit.Hilton Hawaiian Village

Hola, Carlos,¡Gracias por su lealtad y por elegir quedarse con nosotros dos veces! Estamos encantados de escuchar su recomendación de que siempre volvería a utilizar nuestro hotel. Esperamos darle la bienvenida nuevamente al Hilton Hawaiian Village para otra visita agradable.Atentamente,Gerente de Servicios al Huésped

Aloha Symphany,Thank you for staying with us and for taking a moment to share your five-star rating! We are delighted to hear that our attentive service added to the enjoyment of your recent visit. It was a pleasure to host you and we look forward to welcoming you back to Hilton Hawaiian Village soon for another memorable experience.Sincerely, Guest Services Manager

Aloha Aaron,Thank you! There is no greater compliment than knowing you enjoyed your visit so much you chose to join us again for another fantastic experience. Your lovely five-star review will be shared with the team, and we look forward to welcoming you back for many more memorable visits.Sincerely,Guest Services Manager

Aloha Fredrick,We're thrilled you loved our location, the perfect way to enjoy the beauty of Hawaii from the safety and comfort of our resort. We hope to welcome you back soon to Hilton Hawaiian Village.Sincerely,Guest Services Manager