6/10 Satisfaisant
Aprile W.
28 nov. 2025
Les points faibles : Propreté
When we arrived at 3.00pm the place was a mess. It hadn't been cleaned or serviced after the previous guests. The agent didn't answer their "emergency" phone number and it took almost an hour for them to get in touch with me after I left several email messages. It took till after 5.30pm to have the placed serviced, so we couldn't check-in till almost 6.00pm, and after a full day of travel, we were very disappointed. Only very basic supplies in the kitchen.... no "welcome pack" or anything special. There were no spare toilet rolls or tissues, so we bought our own. The agent reimbursed us and also gave us a refund for the first night's stay, which was nice.There was a silly Superman Screen Saver on the TV, which took ages to figure out how to remove and we also couldn't work out how to switch the light on over the stove. The Agent was unable to assist us in this regard either, as there were no instructions regarding Appliance Use. The blind in the 2nd bedroom was broken.If you're older than 60 (as we are), you're going to find the lounge too low to sit on and it's even harder to get up off it. On a more positive note.... the location is quite good.... only a ten minute walk to town shops, the wharf, and Salamanca Markets, so long as you don't mind a big hill climb on the way back, which will keep you fit !! The beds and pillows are very comfortable. There is a bar-heater in the loungeroom, but no air-cond. Parking is good. Overall is was okay to stay there.
Aprile W.
Séjour de 6 nuits en novembre 2025