Façade de l’hébergement
Vérifier la disponibilité

Avis sur Muong Thanh Luxury Saigon Hotel

4.5 out of 5
Muong Thanh Luxury Saigon Hotel
261C Nguyen Van Troi Ward 10, Phu Nhuan, District, Ho Chi Minh City, SGN

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 66 avis sur 134." "
Note des voyageurs de 8 (Bien), d’après 42 avis sur 134." "
Note des voyageurs de 6 (Satisfaisant), d’après 12 avis sur 134." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 134." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 134." "

9,0/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

kazuhiro

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
スタッフ対応、朝食、ルームサービス、サウナ、ジム、プール、全て満足
Séjour de 3 nuits en mai 2024
Réponse de Duong Thi Thuy Linh (Mrs.) General Manager le 25 mai 2024
Dear kazuhiro, Thank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Duong Thi Thuy Linh (Mrs.) General Manager

2/10 Horrible

Eric

Voyage en famille
Les points forts : Propreté et équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Muong Thanh would not let me cancel my booking and wouldn't even let me change the date, weeks before my stay. When I did stay, something as simple as eating in the lobby where there was plenty of tables of chairs, was only possible if I were to pay. They would only allow us to eat outside if we bought from their restaurant
Séjour de 1 nuit en mai 2024
Réponse de Duong Thi Thuy Linh (Mrs.) General Manager le 10 mai 2024
Dear Valued Guest, Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service. We are very happy that you were satisfied with the breakfast at the hotel. We hope to welcome you in the near future and have the opportunity to serve you even better Once again, thank you very much Best Regards, Duong Thi Thuy Linh (Mrs.) General Manager

6/10 Satisfaisant

Ngoc

Séjour de 4 nuits en avril 2024
Réponse de Duong Thi Thuy Linh (Mrs.) General Manager le 2 mai 2024
Dear Valued Guest, Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service. We are very happy that you were satisfied with the breakfast at the hotel. We hope to welcome you in the near future and have the opportunity to serve you even better Once again, thank you very much Best Regards, Duong Thi Thuy Linh (Mrs.) General Manager

10/10 Excellent

Chris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
excellent service
Séjour de 1 nuit en avril 2024
Réponse de Duong Thi Thuy Linh (Mrs.) General Manager le 2 mai 2024
Dear Valued Guest, Thank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Duong Thi Thuy Linh (Mrs.) General Manager

10/10 Excellent

Claudia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Duong Thi Thuy Linh (Mrs.) General Manager le 17 avr. 2024
Dear Valued Guest,Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Sai Gon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,

8/10 Bien

Truc, Anaheim

Séjour de 2 nuits en avril 2024
Réponse de Duong Thi Thuy Linh (Mrs.) General Manager le 15 avr. 2024
Dear Valued Guest,Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Sai Gon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,

8/10 Bien

thi ngoc han

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024
Réponse de Duong Thi Thuy Linh (Mrs.) Deputy General Manager le 2 avr. 2024
Dear Valued Guest,Thank you very much for your review. We are very delighted that you had a great time at our hotel.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,Duong Thi Thuy Linh (Mrs.)Deputy General Manager

6/10 Satisfaisant

Jimmy

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
I would give a better rating if the design of the bathroom would provide a place for soaps and stuff, instead we had to put them on the floor. The shelf for the towels was small and located at a very inconvenient spot of the bathroom where it should be near or within reach of the shower door. It blocks the mirror when you had hanging towels. The carpet was old and dirty as we can clearly see a stained spot on it. Unless you requested, I think the bed sheets would probably never replace. They simply straighten them back into place. I noticed there were yellow spots (possibly stain from urine) appeared on several parts of the bed sheet which I wouldn't dare to find out what exactly it was. So when the room service went through the room on the first few nights I noticed the stain spots were still there. After several nights staying in the same room, I was happened to be in the room when the service folks came in to straighten up the beds so I know they don't change them. I had to specifically requested them to change the bed sheets then yes they changed them afterward. For this reason, I'm sorry that I can't give them any better than 2 stars rating for the facility and cleanliness of the hotel.
Séjour de 5 nuits en février 2024
Réponse de Mr. Đinh Tho Quang - General Manager le 1 mars 2024
Dear Jimmy,Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service.We hope to welcome you in the near future and have the opportunity to serve you even betterOnce again, thank you very muchBest Regards,Dinh Tho QuangGeneral Manager

4/10 Médiocre

Duc dung

Séjour de 3 nuits en février 2024
Réponse de Mr. Đinh Tho Quang - General Manager le 27 févr. 2024
Dear Duc Dung,Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service.We hope to welcome you in the near future and have the opportunity to serve you even betterOnce again, thank you very muchBest Regards,Dinh Tho QuangGeneral Manager

4/10 Médiocre

Van Phong

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointed
It's just ok. But telling me that it's a 4-star hotel, then it's a big lie.
Séjour de 6 nuits en février 2024
Réponse de Mr. Đinh Tho Quang - General Manager le 14 févr. 2024
Dear Van Phong,Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service. We hope to welcome you in the near future and have the opportunity to serve you even betterOnce again, thank you very muchBest Regards,Dinh Tho QuangGeneral Manager

10/10 Excellent

Khanh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good service and convenience
Séjour de 1 nuit en janvier 2024
Réponse de Mr. Đinh Tho Quang - General Manager le 14 févr. 2024
Dear Khanh,Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Sai Gon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,Đinh Thọ Quang (Mr.)General Manager

8/10 Bien

Nguyen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 3 nuits en janvier 2024
Réponse de Mr. Đinh Tho Quang - General Manager le 16 févr. 2024
Dear Nguyen, Thank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Mr. Đinh Tho Quang - General Manager

6/10 Satisfaisant

Vivian

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I hope no cockroach, no fly in the room like I experienced this time. They shouldn’t provide broken iron that mess up my $400 US dollars shirt I can hear the noise from the room next to me. Other then that Everything else is fine. Friendly staff, good buffet and good waitress.
Séjour de 5 nuits en janvier 2024
Réponse de Mr. Đinh Tho Quang - General Manager le 1 févr. 2024
Dear Vivian,Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service.We are very happy that you were satisfied with the breakfast at the hotel. We hope to welcome you in the near future and have the opportunity to serve you even better.Once again, thank you very much.Best Regards,Dinh Tho QuangGeneral Manager

6/10 Satisfaisant

Ngoc Tran

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Unsecured wifi and loud constructions in the morning.
Séjour de 2 nuits en janvier 2024
Réponse de Mr. Đinh Tho Quang - General Manager le 25 janv. 2024
Dear Ms.Ngoc Tran,Thank you for taking your valuable time to share your recent vacation experience.I am very sorry and would like to sincerely apologize for the shortcomings that have affected your vacation this time. I will work with relevant departments to find the cause and find solutions to overcome the problems you mentioned.

8/10 Bien

Steven

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious room
Réponse de Mr. Đinh Tho Quang - General Manager le 22 janv. 2024
Dear Steven, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 Bien

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en janvier 2024
Réponse de Mr. Đinh Tho Quang - General Manager le 20 janv. 2024
Dear James, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Hien

Séjour de 4 nuits en janvier 2024
Réponse de Mr. Đinh Tho Quang - General Manager le 20 janv. 2024
Dear Hien, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Henry, Austin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is clean and well features. It is a good place to stay the night before a flight out of SGN.
Séjour de 1 nuit en janvier 2024
Réponse de Mr. Đinh Tho Quang - General Manager le 20 janv. 2024
Dear Henry, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Nate

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved every second 10/10
Séjour de 3 nuits en janvier 2024
Réponse de Mr. Đinh Tho Quang - General Manager le 20 janv. 2024
Dear Nate, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 Bien

Tram

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall, we had a good time with our staying at the hotel. I would recommend this place.
Séjour de 2 nuits en janvier 2024
Réponse de Mr. Đinh Tho Quang - General Manager le 20 janv. 2024
Dear Tram, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

6/10 Satisfaisant

Andy

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I won't come back
Room 920 The room floor looks not clean, the shower with curtain but not door and don't have a place for you to put down shampoo or hanging a towel. Not a 4 stars hotel.
Séjour de 3 nuits en décembre 2023
Réponse de Mr. Đinh Tho Quang - General Manager le 2 janv. 2024
Dear Andy, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We are sorry for making your experience at our hotel that is not good. We will improve it better and hope to have the opportunity to welcome you next time. Best regards, Mr. Đinh Tho Quang - General Manager

4/10 Médiocre

Andy

Les points faibles : Infrastructures et conditions de l’hébergement
The room is not very clean, I don't like the shower room with curtain and no place for you to put down your shampoo or body wash accept the floor
Séjour de 1 nuit en décembre 2023
Réponse de Mr. Đinh Tho Quang - General Manager le 31 janv. 2024
Dear Andy, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We are sorry for making your experience at our hotel that is not good. We will improve it better and hope to have the opportunity to welcome you next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

CAROLINE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is amazing hotel, first class customer service, great food, very clean, all staff very friendly and helpful, we couldn’t have ask for anything better. I would recommend this hotel to anyone, definitely would come back here again.
Séjour de 4 nuits en décembre 2023
Réponse de Mr. Đinh Tho Quang - General Manager le 13 déc. 2023
Dear CAROLINE, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Vinh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Mr. Đinh Tho Quang - General Manager le 13 déc. 2023
Dear Vinh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

4/10 Médiocre

my

Voyage en famille, Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
I had previously stayed the night at this hotel for one night just a quick airport stop then coming back 2 weeks later for 2 nights stay. I requested a shower only without tub room17 days in advance, they accommodated by providing the worst room possible. If you’ve been to Vietnam, most hotels have the shower tub design its the most dangerous and accident waiting to happen climbing in. My sister checked in the same day as I and requested the shower only without tub, they provided her with much better room. Meaning the shower stall was adequate, mine had the shower curtain inches away from the toilet. Barely any separation you have a step around the toilet to get out see room#1520. Thanks staff for selecting which guest gets the better room.
Séjour de 2 nuits en décembre 2023
Réponse de Dinh Tho Quang - GM le 5 déc. 2023
Dear My Luong,Thanks so much for your feedback. We are so sorry for everything that happens to you while staying in our hotel.From your sharing, we seriously recognize the shortcomings in service quality. The hotel management had an important meeting to come up with solutions to overcome shortcomings and improve service quality.We are always trying to improve the service and upgrade the facilities. We hope you sympathize and accept our sincere apologies and give us a chance to serve you better on your next trip.Best regards

10/10 Excellent

Yuji

Séjour de 1 nuit en novembre 2023
Réponse de Mr. Đinh Tho Quang - General Manager le 14 déc. 2023
Dear Yuji, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Hung

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location is near Sgn airport
Séjour de 1 nuit en novembre 2023
Réponse de Mr. Đinh Tho Quang - General Manager le 17 nov. 2023
Dear Hung, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

kha

Voyage en famille, Voyage en groupe
Les points forts : Propreté
Satisfied to all.
Séjour de 1 nuit en novembre 2023
Réponse de Mr. Đinh Tho Quang - General Manager le 14 nov. 2023
Dear Kha, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 Bien

Lee

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
More than acceptable for a short stay but quite far from the centre
Séjour de 2 nuits en octobre 2023
Réponse de Mr. Đinh Tho Quang - General Manager le 30 oct. 2023
Dear Lee, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Jeffrey

Séjour de 3 nuits en octobre 2023
Réponse de Mr. Đinh Tho Quang - General Manager le 6 nov. 2023
Dear Jeffrey, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

6/10 Satisfaisant

Simon

Voyage en couple
Les points forts : Personnel et service
Honest review - I booked this hotel purely for its proximity to the airport and this served its purpose perfectly. We stayed overnight to get some sleep before a flight the next day and the airport is quite close. The hotel itself is a bit tired and is probably in need of some refurbishment. The mattress in my room was hard as a rock and there is a musty smell throughout the premises. The external areas around the property are well maintained. If you’re looking for a transit option this is a good option however the bang for buck probably doesn’t meet some of the other alternative options available. Staff were all very friendly and helpful.
Séjour de 1 nuit en octobre 2023
Réponse de Mr. Đinh Tho Quang - General Manager le 30 oct. 2023
Dear Simon, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We are sorry for making your experience at our hotel that is not good. We will improve it better and hope to have the opportunity to welcome you next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Stephen

Séjour de 1 nuit en octobre 2023
Réponse de Mr. Dinh Tho Quang - General Manager le 6 oct. 2023
Dear Stephen, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

10/10 Excellent

bo hyun

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
아주 만족합니다. 방도 넓고, 침대, 욕실 모두 깨끗합니다. 조식 메뉴도 많고 맛도 좋습니다. 추천합니다.
Séjour de 1 nuit en septembre 2023
Réponse de Mr. Dinh Tho Quang - General Manager le 6 oct. 2023
Dear Bo Hyun, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

10/10 Excellent

Sy, Austin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was pretty nice and helpful
Séjour de 1 nuit en septembre 2023
Réponse de Mr. Đinh Tho Quang - General Manager le 28 sept. 2023
Dear Sy, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Sang

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was accommodating. Bathroom was clean. Bedroom was clean. Bed is on the firm side. Wifi laptop connection was approximately 40 mbs. Wired laptop connection was about 60 mbs. Light database remote work capable. Convenient location for walking around town with a lot of shops.
Séjour de 1 nuit en septembre 2023
Réponse de Mr. Dinh Tho Quang - General Manager le 8 sept. 2023
Dear Sang, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

2/10 Horrible

choul julm

Séjour de 4 nuits en septembre 2023
Réponse de Mr. Dinh Tho Quang - General Manager le 8 sept. 2023
Dear Choul Julm,Warmest greeting from Muong Thanh Luxury Saigon Hotel. We had processed no charge for your booking at no show status. However, we still received bad review score from you. Hope we could have a chance to serve you next time. Best regards,

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk staff was wonderful, very accommodating. Nice, good size rooms, clean, very comfortable bed. Dining room staff did an excellent job, very attentive. Breakfast can be improved. Overall, a very nice stay.
Séjour de 1 nuit en août 2023
Réponse de Mr. Dinh Tho Quang - General Manager le 30 août 2023
Dear Jose, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

DR. DAVID, Sacramento

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s a friendly hotel and nice staff.
Séjour de 6 nuits en août 2023
Réponse de Mr. Dinh Tho Quang - General Manager le 28 août 2023
Dear Dr.David, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 Bien

Minh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023
Réponse de Mr. Dinh Tho Quang - General Manager le 28 août 2023
Dear Minh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

YATSUZUKA

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
スタッフも良かった
Séjour de 2 nuits en août 2023
Réponse de Mr. Dinh Tho Quang - General Manager le 18 août 2023
Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Dinh Tho Quang - General Manager

8/10 Bien

LAM

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is good. Except, the shower bathroom does NOT have a door or curtain. Therefore, when you shower, water is EVERYWHERE. I addressed the issue with the hotel management team, hopefully they will take care the issue.
Séjour de 1 nuit en juillet 2023
Réponse de Mr. Nguyen Dinh Chinh - General Manager le 1 août 2023
Dear LAM, Thanks so much for your feedback. We hope you give us a chance to serve you better on your next trip. Best regards, MR. Nguyen Dinh Chinh - General Manager

10/10 Excellent

Jamellia

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juillet 2023
Réponse de Mr. Nguyen Dinh Chinh - General Manager le 1 août 2023
Dear Jamellia, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 Bien

Binh

Séjour de 2 nuits en juillet 2023
Réponse de Mr. Nguyen Dinh Chinh - General Manager le 9 août 2023
Dear Binh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 Excellent

Chieu, Tucson

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
the service is very good
Séjour de 1 nuit en juillet 2023
Réponse de Mr. Nguyen Dinh Chinh - General Manager le 18 juil. 2023
Dear Chieu, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 Excellent

Joe

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Mr. Nguyen Dinh Chinh - General Manager le 5 juil. 2023
Dear Ms.Joe, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 Bien

Lieu, San Francisco

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good massage. Modern rooms. Can't seem to control the temperature though, it was cold.
Séjour de 1 nuit en juillet 2023
Réponse de Mr. Nguyen Dinh Chinh - General Manager le 4 juil. 2023
Dear Ms.Lieu, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 Excellent

LAN ANH, Kent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 3 nuits en juin 2023
Réponse de Nguyen Dinh Chinh - GM le 27 juin 2023
Dear LAN ANH,Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

8/10 Bien

Thanh

Séjour de 2 nuits en juin 2023
Réponse de Mr. Nguyen Dinh Chinh - General Manager le 21 juin 2023
Dear Mr/Mrs, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 Bien

Huan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 15 nuits en mai 2023
Réponse de Mr. Nguyen Dinh Chinh - General Manager le 13 juin 2023
Dear Huan, Thanks so much for your feedback. We hope you give us a chance to serve you better on your next trip. Best regards, MR. Nguyen Dinh Chinh - General Manager

10/10 Excellent

HEON PIL

Séjour de 1 nuit en juin 2023
Réponse de Mr. Nguyen Dinh Chinh - General Manager le 6 juin 2023
Dear HEON PIL, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager