Hôtel près de Hidden Lake (Warsaw)

« The staff was kind and attempted to be helpful, but our room had a horrible smoke and mildew smell. The staff was eventually able to move My room, but the replacement room still smelled bad. The floors were dirty (like had not been mopped in a very long time). It just felt rundown and not super clean. »

« The breakfasts at Hampton Inns are always quite good, and in this case the breakfast staff was very active and attentive to details, making the breakfast experience an excellent one. »

« Room was clean, lots of choices for breakfast, and lighted parking »

« Wonderful service »

« The carpeting in the stairwell could have used a thorough shampoo. The guests in the room next to ours were quite noisy, staying up past 3 a.m. I also called within the hour after checking out to report that I had left my swimsuit hanging in the bathroom. The man who had been on duty during our stay assured me he would set it aside for me, as I planned to return the following week to pick it up. However, when I came back, the woman on duty couldn’t locate it. Although she kindly called her...

« Called immediately after making a reservation online and asked if they could make sure I could get a room with a bathtub, the lady said that was totally fine and that she would make a note so when my room gets set that it would be a room with a bathtub. When I got there and asked if I was getting a bathtub room they said yes. My room didn't have a bathtub lol so I went out and thankfully they changed rooms. We stayed two nights, the first morning there the breakfast was pretty good, but the...

« Breakfast was good »