Hôtel près de Heritage Mall (Cascades de Sainte-Croix)

« even under construction/renovation , quiet and clean »

« First off, when we got in room. No TV remote. Went to call front desk, no phone in room! Then he came and brought us a remote. But could only watch news. Then getting ready for dinner looking for towels, not any in room and not even a place for them. There was a used bar of soap next to sink..not know who used it. No shampoo, but a used tube of tooth paste. No extra towel paper, again no towels for whirlpool. No coffee pot. They advertise great breakfast 12 cup coffeemaker in lobby with just...

« Great overall but accommodation in an emergency are very strict »

« Room was very clean, staff was amazing, only reason I could not give a 5 star review was due to room location. Directly across from front deck and close to front door, this causes a lot of noise just outside our room. Food in the resteraunt was very good as well. »

« Staff was not friendly or helpful. Ask for a recite and he couldn't help. Was lazy and rude. Never waste my money again. Didn't speak any English neither. »

« Stayed here due to numerous 5-Star ratings but now believe they were all false. I’ve never paid $65 a night to squat somewhere but now I can mark that off the bucket list. Hotel felt very much like a half-way house and there’s nothing intrinsically wrong with that but would have liked to know before hand. Someone was heavily smoking on the second floor despite being a no-smoking property stinking up the place. Shower didn’t drain well and there were fist-sized holes in the bathroom wall and...