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Beoordelingen van Baymont by Wyndham Harlan

2.5 out of 5
Baymont by Wyndham Harlan
Ridgeway Drive, 5015, Harlan, IA

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 74 van 266 beoordelingen" "
Gastenscore: 8 - Goed. 105 van 266 beoordelingen" "
Gastenscore: 6 - Redelijk. 57 van 266 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 266 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 266 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Dale

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Still a nice place to stay. Shower was showing signs of being a little well used, as is some of the bedding. But I still enjoyed my stay and I love the Bucksnort restaurant next door.
1 nacht verbleven in april 2024
Reactie van GM op 26 apr 2024
Thank you for your review

6/10 – Redelijk

Katelynn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wish they would have disclosed that the pool was not available to use.
2 nachten verbleven in april 2024
Reactie van GM op 26 apr 2024
Our pool has since been fixed, we would like to have you come check it out.

8/10 – Goed

Steven, Des Moines

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good place to stop for the night
1 nacht verbleven in april 2024
Reactie van GM op 26 apr 2024
Thank you for your review

8/10 – Goed

Andrea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As noted, the rooms were clean and spacious, with multiple USB chargers between the beds. The curtains blocked almost all of the light, with a minor annoyance being the edge nearest the wall having a support that kept the curtain from completely closing. The complimentary breakfast included sweet rolls, waffles, cereal, yoghurt, and juices. There were sausage patties and eggs available the first day that one could heat on the waffle iron. Staff was uniformly professional, friendly and polite. We would gladly stay here again.
2 nachten verbleven in maart 2024
Reactie van GM op 8 apr 2024
Thank you for your review

6/10 – Redelijk

Antony

2 nachten verbleven in maart 2024
Reactie van GM op 25 mrt 2024
Thank you for your review

8/10 – Goed

James

Awesome water pressure!
1 nacht verbleven in maart 2024
Reactie van GM op 20 mrt 2024
Thank you for your review

8/10 – Goed

Walter

1 nacht verbleven in januari 2024
Reactie van GM op 25 mrt 2024
Thank you for your review

10/10 – Uitstekend

Connie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good spot
Decent place reasonable priced. Still using styrofoam dishes at breakfast. Heating works well.
1 nacht verbleven in december 2023
Reactie van GM op 18 jan 2024
Thank you for your review, styrofoam was just because we were waiting for our order to arrive and that was the back up.

10/10 – Uitstekend

Joseph

3 nachten verbleven in december 2023
Reactie van GM op 18 jan 2024
Thank you for your review

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I wouldn’t stay here
The rooms smelled like smoke, the conditions of the rooms are very out dated the walls are dirty the floors had dog food on them. the level of cleanliness is very poor . The carpet is pulling up. The room i paid for was the most expensive room with the jacuzzi tub room was supposed to sleep 3 ended up having to get a different room. I asked if the other room was the same price and I was told yes , it should have been cheaper . The pool should have been working especially after 2 years of it not working. Waiting for a part is not true new pools go in everyday. Stop being cheap. Fix your property. My 8 year old daughter was let down Dirty rooms, smells like smoke, breakfast was about what you would expect from motel 6 , i expected more for $167 a night. I am the most easiest person to please but this hands down was a huge let down.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Julee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly and amazing. Great location.
1 nacht verbleven in november 2023
Reactie van Leslie - GM op 1 dec 2023
We appreciate your review, thank you

10/10 – Uitstekend

Elles

Positief: Netheid
2 nachten verbleven in november 2023
Reactie van Leslie - GM op 1 dec 2023
Thank you for your review

10/10 – Uitstekend

Helen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place. New mattress would make it much better
2 nachten verbleven in november 2023
Reactie van Leslie - GM op 1 dec 2023
Thank you for taking the time to review our property.

10/10 – Uitstekend

Nancy

3 nachten verbleven in oktober 2023
Reactie van Leslie - GM op 1 dec 2023
Thank you

10/10 – Uitstekend

Carmen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van GM op 16 okt 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Harlan. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 – Goed

Wyatt

1 nacht verbleven in september 2023
Reactie van GM op 16 okt 2023
Thank you for taking the time to give a review, we appreciate your stay.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van GM op 16 okt 2023
It's always a treat to hear great things about our property, thank you for taking time out of your day to let us know how we are doing.

4/10 – Matig

Kenneth

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Farm land with nice location. Bill board and website said pool and hot tub available but they were closed. Rediculous price for services not rendered. A 50 percent refund is due at a minimum. Night staff was just plain rude. Day shift was probably first day on job as they discussed power washing the entrance which was needed. Not impressed. Stay somewhere else.
1 nacht verbleven in september 2023

6/10 – Redelijk

Michael

Zakenreiziger
Positief: Netheid
Travel for work, nothing extravagant , nothing unreasonably poor. Stayed 1 night, fit the bill. Would stay again.
1 nacht verbleven in augustus 2023
Reactie van GM op 16 okt 2023
Thank you and hope to see you again.

10/10 – Uitstekend

Monica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
4 nachten verbleven in augustus 2023
Reactie van GM op 16 okt 2023
Thank you for your review

6/10 – Redelijk

Susan

1 nacht verbleven in augustus 2023
Reactie van LT op 14 aug 2023
Thank you

8/10 – Goed

Timothy

Reisde met partner
Negatief: Voorzieningen
Seemed to have a lot of dampness throughout the building. Otherwise it was nice
1 nacht verbleven in augustus 2023
Reactie van LT op 14 aug 2023
Thank you for your review

6/10 – Redelijk

Jody

Reisde met familie
Negatief: Netheid
2 nachten verbleven in augustus 2023
Reactie van LT op 14 aug 2023
Thank you

8/10 – Goed

Thomas

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The inn was clean and in good repair. The beds were smaller than I would like, and low. I would stay here again.
1 nacht verbleven in augustus 2023
Reactie van LT op 10 aug 2023
Thank you for your review

8/10 – Goed

Vanda

1 nacht verbleven in augustus 2023
Reactie van LT op 8 aug 2023
Thank you for your review

6/10 – Redelijk

Vanda

Reisde met een groep
Average
We paid for a king bed and suite and got two double beds instead. Room was clean but very damp. Bed felt wet! Service was ok.
1 nacht verbleven in augustus 2023
Reactie van LT op 8 aug 2023
The online reservation was taken which caused us an overbooking of that type of room. Doubles was the only way to accommodate the reservation. We did not charge more even though doubles are more. The A/C unit was only on fan, which was why the room felt damp. This happens frequently that the unit gets put into fan mode instead of A/C and the room does not get the dehumidification process with a fan like the A/C compressor does. Please tell the dek clerk immediately of such situations. We can better assist when we know about the issue during your stay. Thank you for your review

10/10 – Uitstekend

Christy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van LT op 8 aug 2023
THANK YOU FOR YOUR REVIEW

6/10 – Redelijk

Chad

Reisde met een groep
Negatief: Comfort kamer
1 nacht verbleven in juli 2023
Reactie van GM op 17 jul 2023
Thank you for your review

6/10 – Redelijk

Nik

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Room was clean and spacious, bed was comfortable. Right next to food and grocery store. Unfortunately- the pool is empty and the room filled with mattresses- so be sure to check pool status if that's important!
1 nacht verbleven in juli 2023
Reactie van GM op 17 jul 2023
Thank you for your review. We have been on a list to get the pool repaired. We are currently changing out old mattresses for new ones and while the pool is closed we are using it to store the mattresses. All of our websites have the pool closed until further notice. Also we have it posted on the check in counter.

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was courteous and helpful.
3 nachten verbleven in juli 2023
Reactie van GM op 11 jul 2023
Thank you for your review

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
For a place to sleep its fine but not happy the pool is closed they said its closed for maintenance but clearly has been closed for sometime and have no plans to open it because it is being used for storage now lots of mattresses in there I will look for a hotel with pool next time
1 nacht verbleven in juli 2023
Reactie van GM op 17 jul 2023
The pol is closed on all web sites, including our front desk at check in.

10/10 – Uitstekend

Curtis

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
While this property is a good ten mile from I80 the site was well maintained and the the clerk at the front desk gave us an excellent recommendation for dinner in town. We'll be back on our next trip.
1 nacht verbleven in juni 2023
Reactie van GM op 5 jul 2023
Thank you for your review, see you on your next trip.

6/10 – Redelijk

Michael

Reisde met familie
Negatief: Personeel en service
Night manager unpleasant and unhelpful.
1 nacht verbleven in juni 2023
Reactie van GM op 17 jul 2023
I apologies for any desk clerk that may not have been friendly, we do not have a night manager. Would like more information as to whom you were in contact with. Please call the front desk during the day with anymore info.

8/10 – Goed

Alan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was okay.
1 nacht verbleven in juni 2023
Reactie van GM op 26 jun 2023
Thank you for your review

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
Ok
Stayed here many times over several years. Staff is always friendly. Cleanliness is good considering the age of the facility. Needs new carpet in the rooms as it is buckled. More importantly new towels would be a definite upgrade.
1 nacht verbleven in juni 2023
Reactie van GM op 26 jun 2023
We are working on our carpet. We put new linens and towels in the circulation when necessary and take the old out as we see them. Thank you for your review

4/10 – Matig

Mark

Negatief: Netheid, personeel en service
Upon arrival, my remote was not paired to the TV front desk person Was not able to reprogram it to work lipstick stain on my pillowcase trash under the vanity
1 nacht verbleven in juni 2023
Reactie van GM op 26 jun 2023
Directv has since come to the hotel to repair all remotes.Thank you for your review

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van GM op 21 jun 2023
Thank you for your review

8/10 – Goed

Nancy

1 nacht verbleven in juni 2023
Reactie van GM op 21 jun 2023
Thank you for your review

8/10 – Goed

Susan

1 nacht verbleven in juni 2023
Reactie van GM op 19 jun 2023
Thank you for your review

10/10 – Uitstekend

Henry

1 nacht verbleven in juni 2023
Reactie van GM op 19 jun 2023
Thank you for your review

6/10 – Redelijk

Kimberly, Prior Lake

1 nacht verbleven in juni 2023
Reactie van GM op 19 jun 2023
Thank you for your review

4/10 – Matig

Janine

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Disorganized at check in. Unable to find reservations for several minutes. Condition of room/mattresses in need of upgrade. You get what you pay for!
1 nacht verbleven in juni 2023
Reactie van GM op 19 jun 2023
Thank you for the review, we had our new mattresses delivered on Monday last week. We have been putting them in the rooms day by day.

4/10 – Matig

Diane

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
no elevator
1 nacht verbleven in juni 2023
Reactie van GM op 19 jun 2023
Thank you for your review

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van LT op 12 jun 2023
Thank you for your review

6/10 – Redelijk

James

Positief: Netheid
The hotel was nice but the bathroom condition was only ok. There had been water under the tile and they were broken and moved. Also need to read the description as there was no elevator.
1 nacht verbleven in juni 2023
Reactie van Leslie - GM op 5 jun 2023
Thank you for your review, please let me know which room you were in by calling us direct. We will take care of the situation. We appreciate the knowledge.

6/10 – Redelijk

Russell

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Check in person was less than friendly, AC unit was musty, breakfast options were limited. And what's up with mini pillows on a king size bed? You roll over and your head falls off the pillow.
1 nacht verbleven in mei 2023
Reactie van LESLIE - GM op 2 jun 2023
All of our pillows are the same size in all of the rooms, the difference for kings are more pillows on each bed. Our COMPLIMENTARY breakfast includes.....orange and apple juice, cold cereal, oatmeal, Bread for toast with butter, jelly and peanut butter for spreads, oranges & apples, eggs, waffles, biscuits & gravy and danish. Also coffee 24/7....if you have a suggestion to add to our selections, please feel free. We have our air units professionally cleaned each spring / summer. Thank you for your review

8/10 – Goed

BOYD

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Leslie - GM op 22 mei 2023
Thank you for your stay

10/10 – Uitstekend

Michael, Tucson

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms. Breakfast was surprisingly good. Staff top notch. Very helpful. If you’re staying in this area this is the place. Book from their site. Expedia sucks.
6 nachten verbleven in mei 2023
Reactie van Leslie T - GM op 17 mei 2023
Thank you wso much for your review

4/10 – Matig

Norene

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I only had ice cold water in my shower. Then the coffee maker wouldn’t work, because neither of the outlets on either side of the vanity were working. I understand the swimming pool had also been closed for quite some time. I was only given a $25 discount, which I think was extremely inadequate.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Debra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in april 2023
Reactie van GM - Leslie op 25 apr 2023
Thank you