Hôtel près de Hanes Mall (Winston-Salem)

« Je ne comprends pas comment cet hôtel a pu obtenir jusqu'alors de si bonnes appréciations. Il n'y a pas d'entrée comme il est d'usage d'avoir dans un bon hôtel. La réception se fait dans une sorte de couloir sans aucun charme. Les 2 ascenseurs ressemblent plutôt à des monte-charges. Les sols du rdc ne sont pas propres. La salle du petit déjeuner ressemble à une cafétéria de banlieue avec des tables et des chaises de cantine, les couverts sont en plastique et les assiettes en carton, ce qui ne...

« We stayed here for the weekend for our daughter’s basketball tournament. This is probably the best hotel experience we’ve had in a while. The room was SO clean, the staff were SO nice and accommodating. Should we need to return, this will be our go to hotel! »

« It was clean, the staff were friendly... But the beds are SO uncomfortable. Every time I'm at a Marriott, the beds are old and lumpy. The pillows are too small, and the sheets are incredibly thin. For a place I book explicitly to sleep, I expect to sleep at least ok. Not a chance. »

« The staff was nice but the hotel needs renovations. A lot of outdated items, a lot of dirty spots and stains, room had old food spots that were missed, the pool area had bugs and dirty. Even though we had a room for 4, they kept giving us 3 towels and wash cloths. Breakfast was if the food was from the previous day, very hard/dry. It just wasn’t as enjoyable as the other Home2suites or hiltons we have ever stayed at. »

« Rooms were clean, beds were comfortable. Not bad at all for few nights of stay. Staff as very polite. »

« Humide dans la chambre sinon parfait »

« perfect »

« Was an excellent hotel to stay in. Very clean and organized and the one who checked me in she was fantastic. She was nice and friendly »

« The front desk staff was extremely rude and unprofessional. She cursed at my partner in front of the manager with no consequence. We could not check into our room until 4:57pm and check in was 3pm. We were told by the manager check-in was not 3pm despite it being advertised in every room, Expedia, and the Hilton website. There was no accommodation made for the inconvenience. The manager said if he could do anything he would, but proceeded to charge me $12 for two sodas and a bag a chips upon...

« The only reason I’m not leaving a 5 Star review is due to the fact for several days of my week long stay, I could smell the use of marijuana. I am retired law enforcement and my step-son was lost his life because of marijuana so I do not tolerate it very well. I did NOT report it for the simple fact that house keeping was on the floor several times during the week and if anyone should have reported it, it was them. Cleaning the rooms, walking down the hall, it would have been no question what...

« Clean and awesome breakfast-treadmills did not work »

« Grab to go breakfast not a real breakfast »

« Amazing experience. Will definitely be back again! »

« nous recommandons cet hotel, par contre ne pas être étonné si la femme de chambre vous laisse un mot sur votre lit pour s'excuser de ne pas avoir eu le temps de le faire ... perso notre chambre n'a pas été faite 2 jours de suite bref pas bien grave mais bon assez drole »

« Hôtel historique, la perfection tant au niveau su service, chambre sympathique. »

« The hostess was very helpful and nice. She was very informative about the house and the area. She is definitely why I would come back there to stay. »