Janie the property manager is incredible and did all she could to save our disaster of a vacation. House is right on the beach and in great shape. Location is challenging...it's 30 minutes to anything and due to road construction on the only road in and out, it took us over an hour to get to Gulf Shores some days. If you need access to lots of activities, this is not the location for you. Normally we would have just stayed on the beach and not gone into town much. Unfortunately, we had brutal tropical-storm level weather our entire stay. Beaches were inaccessible our entire stay. Yes, our ENTIRE stay! While the owners' certainly cannot control the weather, a refund of one or two nights (out of the 7 paid for) would have been kind and appropriate. We have NEVER left a vacation early until this one. We spent over $6,000 for a nightmare of a trip...couldn't even go on the porch without the 25 mph winds smacking us in the face. Kids were traumatized just attempting to get on the beach. This is VERY unusual for the gulf apparently and I think the owners should acknowledge that this was not simply a day or two of storms. Again, we get that they can't control weather. But, this was not normal "bad" weather and a little kindness in this world sure would have meant a lot to us having spent our vacation budget to sit in a house all week.
So, work with Janie to find a property with understanding owners and I think you'll be happy. *Note that we were offered a discount for a future stay but after driving 10 hrs with toddlers, that's never happening again with the riskiness of weather like we had. All in all a sad week.