Wi-Fi gratuit
Vérifier la disponibilité

Avis sur The Station Universe - Ghent - Campus Accommodation

1 out of 5
The Station Universe - Ghent - Campus Accommodation
Verpleegstersstraat 95, 004, Ghent, België

Avis

4,0
Note des voyageurs de 10 (Excellent), d’après 1 avis sur 6." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 6." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 6." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 6." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 6." "

4,0/10

Propreté

4,0/10

Personnel et service

6,0/10

Équipements

4,0/10

Infrastructures et conditions de l’hébergement

5,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Hugues

Séjour de 1 nuit en avril 2023

4/10 Médiocre

Samah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very unpleasant experience!
Very unpleasant stay! I booked a full room using Hotels.com website as the shared rooms were no longer available, and the room is advertised to have 4 beds for family setting. i paid the total amount of 132 Euros for the room and when i arrived onsite, i was given a bed in a shared room with other people that acording to the person who gave me the keys costs 29 Euros per bed. She asked me to cancel the booking online which is not refundable and to pay 29 Euros in cash. She could only speak spanish and after several trials in commmunicating and using google translate she understood that my room is paid online so she gave me the keys. I contacted the host to ask about the amount i paid and the return was that i booked on hotels.com site and i should have booked on HostelWorld site. He said that since i paid, i agreed to the payment conditions and that they will not refund any money. I contacted Hotels.com and they contacted the host, again he refused to reimburse claiming that the room i booked is the room is was given. I fail to understand that as i paid way more than the price of a bed in a shared room. The room state overall is not that bad, although there is an upper bed with no easy stairs or climb to reach. there is one bathroom and one toilet shared with 2 other rooms (mixed) so 12 total people sharing same bathroom and toilet. If one signs up for this, it is not that bad as a hostel experience, but the communication and the customer service are terrible.
Séjour de 1 nuit en octobre 2022

2/10 Horrible

ladislao

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

2/10 Horrible

Inez

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023

2/10 Horrible

YESSENIA

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2022

10/10 Excellent

Jonas

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was well
Séjour de 1 nuit en août 2022
Réponse de Valentino le 24 sept. 2022
Thank you Jonas for your smooth stay ! Always welcome in our Station Universe !