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Beoordelingen van Lexis Suites Penang

5 out of 5
Lexis Suites Penang
28, Jalan Teluk Kumbar, Bayan Lepas, George Town, Penang

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 357 van 736 beoordelingen" "
Gastenscore: 8 - Goed. 250 van 736 beoordelingen" "
Gastenscore: 6 - Redelijk. 83 van 736 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 736 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 736 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent rooms!!! Just too bad the food is real garbage. i orderd room service 2 times. Damn what a bad bad bad food. But for the rest excellent service and hotel!
2 nachten verbleven in april 2019
Reactie van Lisa op 30 apr 2019
Hi Anonymous, Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback that the food served is not up to your expectation and have shared your comment with our Executive Chef to improve. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future. Warm regards, The Management

10/10 – Uitstekend

J.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer goed hotel met complete en grote kamers
Vanaf het vliegveld van Pinang met de taxi binnen enkele minuten bij het hotel. Snelle checkin met een prachtig ruime kamer van alle gemakken voorzien zoals een enorme badkamer, 2 queen size bedden, een stoomcabine, een prive zwembad en bovendien ook nog eens een hoekkamer gekregen waardoor er een mooi uitzicht op de zee en kust was, maar ook het binnenland. Enige wat voor verbetering vatbaar was, was het ontbijt. Dit was bijna elke dag hetzelfde en aanbod was redelijk. Lokatie zelf was niet het meest ideaal voor even wat eten, activiteiten of de bezienswaardigheden. Die zitten aan de andere kant van het eiland. Aan de andere kant was het personeel zeer behulpzaam om jou te helpen aan informatie of (goedkoop) vervoer.
3 nachten verbleven in januari 2019
Reactie van Lisa op 14 jan 2019
Dear J, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

10/10 – Uitstekend

Tobias, China

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nieuw Hotel buiten Georgetown
Samen met mijn vrouw en 3 kids hebben wij een week in Lexis suites verbleven. We waren door menige taxi chaufers wel steeds gevraagd wat we zover buiten Georgetown deden. En inderdaad is er weinig in de omgeving maar het hotel maakt het dat allemaal waard. Het hotel ligt aan het strand, maar dit is helaas nog niet een gecultiveerd strand en je kan daar niet echt lekker liggen of de zee in. Wel is is er een restaurantje aan het strand 2 minuten lopen en deze ondanks het er een beetje vervallen uitziet en je buiten aan plastic tafels en stoelen moet eten, zeker een aanrader om to proberen. Door de locals als erg goed beschouwd en dat is altijd een goed teken. Eten was inderdaad heerlijk. Hotel medewerkers waren allen zeer vriendelijk en behulpzaam. De kamer zelf GEWELDIG, grote bedden zeer ruime kamer, geweldige badkamer en buiten op je eigen balkon een heerlijk poedelbad en stoombad. Het hotel was pas 2 weken open toen wij er verbleven en helaas was de SPA nog niet afgebouwd en het Japanse restaurant op de eerste verdieping nog niet open. Maar er was wel een goed ander restaurant open waar je in de ochtend van een goed buffet ontbijt kon genieten en wederom zeer vriendelijk staff.. Voor lunch ook geopened of met dezelfde kaart je de hele dag ook roomservice kon bestellen. Verder was er ook een kinder opvang waar je per uur kon betalen om de kids achter te laten. Onze kids hadden erg genoten. Wij waren zeer tevreden met dit hotel en zullen terugkomen.

8/10 – Goed

Paul, Markham

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice room
2 nachten verbleven in mei 2024
Reactie van PL op 25 mei 2024
Dear Paul,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

10/10 – Uitstekend

Nozomi, Toyota

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I arrived too early, but they took care of me with great care. The room was clean and comfortable. The breakfast was also very delicious with a wide variety. All the staff were kind. I would like to stay again.
1 nacht verbleven in april 2024
Reactie van PL op 2 mei 2024
Dear Nozomi,We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management

8/10 – Goed

Mahmoud

3 nachten verbleven in april 2024
Reactie van PL op 13 mei 2024
Dear Mahmoud, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

2/10 – Ontzettend slecht

THUAN CHONG, TAIPING

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1.Checked in process too slow 2. Booked for 4 person breakfast, but only provide 2 person for free and another 2 must paid 3. Non stop disturbance from the register counter staff calling to room and keep repeating the breakfast issue 4. Not recommended
1 nacht verbleven in maart 2024
Reactie van PL op 5 mrt 2024
Dear Mr. Tan,We truly appreciate your choice to stay with us at Lexis Suites Penang and for taking the time to share your valuable feedback. We want to express our sincere apologies for any inconveniences you have encountered during your recent stay.From our reservation record, your booking was done under 2 adults’ breakfast with 2 kids aged 1 & 2 which are free. However, our front desk staff called and confirmed that the children age are 9 years old & another kid is 10 years old (FOC breakfast only applicable for kids aged below 3 years old).We understand that there may have been some miscommunication regarding the conversation with our front office staff earlier to confirm on the breakfast pax. We are committed to addressing the concerns you raised and ensuring that your next experience with us exceeds your expectations.Your continued patronage means a great deal to us, and we look forward to the opportunity of providing you with an exceptional stay in the future. Please know that your feedback is invaluable as we continually strive to enhance our services.Warm regards,The Management

8/10 – Goed

Julie Siew Ai

2 nachten verbleven in februari 2024
Reactie van PL op 27 feb 2024
Dear Julie Siew Ai,Thank you for choosing to stay at Lexis Suites Penang and taking the time to provide us with your valuable feedback. If you have any further feedback or suggestions, please feel free to reach out to us. We greatly value your patronage, and hope that you will give us another opportunity to serve you better in the future.Warmest regards, The Management

6/10 – Redelijk

Mohib

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
When we got to the room after they reluctantly upgraded us to the sea vie room we found the safe was not working and the sink in the toilet was cracked and leaking. I informed the reception on 3 occasions and was told we will get it sorted today but today never came. Very disappointed with the service from reception and front desk. However the service from the catering and breakfast was excellent and they even made us a take away box on day of checkout as we were checking out at 4am. Hotel looks wear and tear and could do with upgrading and is in the middle of nowhere
4 nachten verbleven in februari 2024
Reactie van PL op 23 feb 2024
Dear Mohib,We are pleased to receive your valuable feedback and thank you for the time and efforts bringing this to our attention. Do allow us to take this opportunity in extending my sincere apologies on the unpleasant experience delays on the safe box and leaking issue, which you have encountered during your stay with us. Rest assure that appropriate action will be taken to address the issues. It is indeed appreciated your feedback as it would allow us to make improvements and take corrective measures in ensuring your future return will be rendered with a better service and care.Warm regards,The Management

2/10 – Ontzettend slecht

Irina

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Horrible location, misleading information and pictures on website! It’s no beach it’s a sea shore with rubbish around , it’s no choice off restaurant , cafes or grocery store. It’s 45 minutes to city. Hotel provides shuttle one way and you need to be requested in advance.
3 nachten verbleven in februari 2024
Reactie van PL op 19 feb 2024
Dear Irina,Thank you for stay with us at Lexis Suites Penang. It is disheartening to know that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologize for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.

8/10 – Goed

Sami Tapani

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staycation place
Premium pool suite is very nice and appears to be a big hit with kids. Otherwise... robinson cruseo island
6 nachten verbleven in januari 2024
Reactie van PL op 5 feb 2024
Dear Sami Tapani,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

10/10 – Uitstekend

Pulok

3 nachten verbleven in december 2023
Reactie van PL op 9 jan 2024
Dear Pulok,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

10/10 – Uitstekend

Ahmad Razali Mohd Saad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van PL op 29 dec 2023
Dear Ahmad Razali Mohd Saad,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

2/10 – Ontzettend slecht

Imaduddin

5 nachten verbleven in december 2023
Reactie van PL op 18 jan 2024
Dear Mr Imad,Greetings from Lexis Suites Penang!First and foremost I would like to thank you for your feedback regarding your recent stay with us. I hope you and your family are well.I sincerely apologize for the delay in responding to you feedback. Once again I would like to emphasize that we at Lexis Suites Penang take all of our guest comments very seriously. Our goal is to ensure all of our guest have an enjoyable and memorable stay with us. Even though the recent prolonged water disruption was beyond our control, I would still like to take this opportunity to apologize for the unfortunate events that you and your family encountered during your recent stay with us. We have submit refund to your online agent for the cancel balance night stay.Our Front Office Personnel, Miss Fayizah already contacted you regarding this matter. We greatly value your patronage and hope that you will give us another opportunity to serve you better in the future. If you have any further feedback or suggestions, please feel free to reach out to us.Warmest regards, The Management

8/10 – Goed

Allison

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room air condition was noisy which distracted my sleep. Also the steam room was not working.
1 nacht verbleven in november 2023
Reactie van PL op 30 nov 2023
Dear Allison,Thank you for stay with us at Lexis Suites Penang. It is disheartening to know that we had somehow missed the mark in providing a wholesome guest experience and we sincerely apologize for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.

4/10 – Matig

Atiff

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
This is my fourth time staying in this hotel.Unfortunatelt during this staycation it becoming worse than me perfect stay before this. As i arrived,i didn't noticed that u need to pay for outside parking.This bloody fat girl come to me and asking for RM20.I refuse to pay and told her that I will park inside the hotel carpark.Somehow she refuse and asking me to pay just because she already write the receipt.What a bad first impression as I just arrived. Another thing that make me disappointed with the cafe staff.Like another hotel,if your plate is empty,the cafe staff will asked you politely to take your plate.Well,its not happening in this luxury hotel.I have to pick up my own plate and put it on the waste trolley,these two cafe staff(a guy and girl) not doing their job properly.Please provide training for your cafe staff. This time I rate this hotel as POOR due to this bad service.
1 nacht verbleven in november 2023
Reactie van LSP op 16 nov 2023
Dear Atiff,Thank you for stay with us at Lexis Suites Penang. It is disheartening to know that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologise for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.

10/10 – Uitstekend

Muhamad

2 nachten verbleven in november 2023
Reactie van LSP op 14 nov 2023
Dear Muhamad,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Nothing fantastic actually.
We reached the hotel at 1.30pm, merely 30-min before the check-in time, and our room wasn't occupied. But we were put on hold till 2pm for check-in.
2 nachten verbleven in oktober 2023
Reactie van Doris / Lexis Reservation Team op 18 okt 2023
Kindly be informed that our standard check-in time is 3 p.m. Requested early check-in is subject to room availability on the day of arrival.

10/10 – Uitstekend

Noor Azima

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Went as a couple to relax. From check in to check out, the staff was friendly and attentive. Food for the room service was delicious too. The room and sea view was superb although it was hazy. Couldn’t ask for more.
2 nachten verbleven in oktober 2023
Reactie van PL op 11 okt 2023
Dear Noor Azima,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

10/10 – Uitstekend

Jasmani

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will repeat again
1 nacht verbleven in september 2023
Reactie van Lexis Suites Penang op 5 sep 2023
Dear Jasmani,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

2/10 – Ontzettend slecht

michihiko

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van PL op 31 mei 2023
Dear Michihiko,We are pleased to receive your valuable feedback and thank you for the time and efforts bringing this to our attention. Do allow us to take this opportunity in extending my sincere apologies on the unpleasant experience you have encountered during your stay with us. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management

10/10 – Uitstekend

Lay kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van PL op 29 mrt 2023
Dear Lay Kim,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

10/10 – Uitstekend

CHATTIVANI

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really good
2 nachten verbleven in maart 2023
Reactie van PL op 20 mrt 2023
Dear Chattivani,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

10/10 – Uitstekend

??

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Nice
1 nacht verbleven in januari 2023
Reactie van PL op 2 feb 2023
Dear valued guest,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

8/10 – Goed

Nik Azlina

1 nacht verbleven in januari 2023
Reactie van PL op 27 jan 2023
Dear Nik Azlina,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

10/10 – Uitstekend

NURUL AZWA

1 nacht verbleven in januari 2023
Reactie van PL op 14 mrt 2023
Dear Nurul Azwa,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

4/10 – Matig

Wing Seng

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Inconveniently located. The carpark is a challenge to get up and down. The cleanliness of the room was appalling. The pool was not cleaned up, with hair and strange scums and cigarette butt.
2 nachten verbleven in september 2022
Reactie van Y op 12 sep 2022
Hi Wing Seng,We are pleased to receive your valuable feedback and thank you for the time and efforts bringing this to our attention. Do allow us to take this opportunity in extending my sincere apologies on the unpleasant experience delays on getting the rooms, which you have encountered during your stay with us. Rest assure that appropriate action will be taken to address the issues. It is indeed appreciated your feedback as it would allow us to make improvements and take corrective measures in ensuring your future return will be rendered with a better service and care.Warm regards,The Management

10/10 – Uitstekend

Chin voon

1 nacht verbleven in augustus 2022
Reactie van Q op 24 aug 2022
Hi Chin Voon,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.Warm regards, The Management

8/10 – Goed

Hami

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in juli 2022
Reactie van LY op 19 jul 2022
Hi Hami, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

4/10 – Matig

Mike

4 nachten verbleven in mei 2022
Reactie van LY op 10 jun 2022
Hi Mike. Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

8/10 – Goed

Siti Nur 'Atifah

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice and comfortable
1 nacht verbleven in maart 2022
Reactie van LY op 24 mrt 2022
Ms Siti, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

6/10 – Redelijk

Chin Seong

1 nacht verbleven in maart 2022
Reactie van LY op 11 mrt 2022
Hi Chin Seong, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very low maintenance.
Very rundown hotel.
1 nacht verbleven in januari 2022
Reactie van LY op 31 jan 2022
Hi Anonymous, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The chlorine in the pool is too much until can’t really enjoy in the pool. Other then that, overall is still okay
1 nacht verbleven in december 2021
Reactie van LY op 21 dec 2021
Hi, It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comment. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. Looking forward to seeing you again in the near future. Warm regards, The Management

8/10 – Goed

zakaria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very good
1 nacht verbleven in december 2021
Reactie van LY op 16 dec 2021
Hi Zakaria, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

2/10 – Ontzettend slecht

Sivakumar

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2021
Reactie van LY op 1 dec 2021
Hi Sivakumar, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

6/10 – Redelijk

Chien Shing

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
For me, private pool is definitely the only reason for this stay. The staffs are very friendly too
1 nacht verbleven in november 2021
Reactie van LY op 22 nov 2021
Hi Chien Shing, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

10/10 – Uitstekend

Deepakandan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place to spend time with friends..
1 nacht verbleven in november 2021
Reactie van LY op 19 nov 2021
Hi Deepakandan, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

10/10 – Uitstekend

Shareez

1 nacht verbleven in september 2021

10/10 – Uitstekend

Abdul Majid

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021
Reactie van LY op 1 sep 2021
Hi Abdul Majid, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

8/10 – Goed

bee ghee

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
假期愉快
舒服 但房间不是太干净 不过是享受的旅程
1 nacht verbleven in maart 2021
Reactie van LY op 29 mrt 2021
Hi, 親愛的貴賓您好。謝謝您的評論和反應！我們已立即通知房務部門檢視並調查，同時也要求全體房務人員整改清潔流程及檢視客房狀態，以防類似情形再次發生。再次謝謝您的反應，誠心期待您下次的槟城之旅能夠再次選擇丽昇豪华套房酒店，讓我們有機會讓您肯定我們的改進與誠意。敬祝闔家愉快！

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The in room pool was the highlight. But the pool pump was very loud
2 nachten verbleven in maart 2021
Reactie van LY op 29 mrt 2021
Hi, It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comment. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. Looking forward to seeing you again in the near future. Warm regards, The Management

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2020
Reactie van LY op 4 jan 2021
Hi Anonymous, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

10/10 – Uitstekend

Hafiszah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2020
Reactie van LY op 22 dec 2020
Hi Hafiszah, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Need improvement
1 nacht verbleven in december 2020
Reactie van LY op 15 dec 2020
Hi Anonymous, It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comment. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. Looking forward to seeing you again in the near future. Warm regards, The Management

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020
Reactie van LY op 7 okt 2020
Hi Anonymous, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

6/10 – Redelijk

Taqi

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not bad
Overall good
1 nacht verbleven in augustus 2020
Reactie van LY op 17 aug 2020
Hi Taqi, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

10/10 – Uitstekend

In, Malaysia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful view and nice room. Will repeat again. Recommended and great!
1 nacht verbleven in augustus 2020
Reactie van LY op 13 aug 2020
Hi , We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2020
Reactie van LY op 3 aug 2020
Hi Aynonymous, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2020
Reactie van LY op 3 aug 2020
Hi Anonymous, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management