6/10 โ Redelijk
Kristian S
Reisde met familie en kleine kinderen
29 dec 2025
Positief: Netheid
Maybe only 3 stars because of the power outage that was not beyond your control but then I realized its good to know now when booking if hotel has generator..Because of the power outage its hard to give a 5 star review because we had a restless night with the alarm went off also.. and no more breakfast even milk we were not sure if ok from a no power fridge and not even coffee.. We know its not your fault thats why its hard to give review.. but the thing is no phone or anything too like generator.. and maybe its better if the guests were informed.. but no information on whats happening unless going down a very dark stairs from fifth floor.. When I asked the lady at the front desk, told me that it was not their fault about power outage so they wont be giving full refund but just a percentage. I did not argue and I just gave our room number . Maybe its better to have generator so it wont be happening at the future. Im not the person who wants to argue so I just checked out. But in future, generator is a must on our list when booking hotel.. Also Hotel Management should have informed the guests on whats happening.. Scary getting down the dark stairs when it happened and alarm went off leaving my family upstairs - was not an option.. Management should informed guests but no information or anything, no phone as we tried to call front desk many times.. Staying calm lessens the stress..
Kristian S
1 nacht verbleven in december 2025