Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 384 avis sur 1000." "
10 – Excellent
384
Note des voyageurs de 8 (Bien), d’après 356 avis sur 1000." "
8 – Bien
356
Note des voyageurs de 6 (Satisfaisant), d’après 145 avis sur 1000." "
6 – Satisfaisant
145
Note des voyageurs de 4 (Médiocre), d’après 64 avis sur 1000." "
4 – Médiocre
64
Note des voyageurs de 2 (Horrible), d’après 51 avis sur 1000." "
2 – Horrible
51
8,4/10
Propreté
8,4/10
Personnel et service
7,4/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
8/10 Bien
Pauline
Voyage en famille avec de jeunes enfants
4 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel simple mais parfait pour y passer une ou deux nuits lors d'un road trip. Tout était propre et le petit déjeuner était bien (la salle est relativement petite par contre)
Pauline
Séjour de 1 nuit en avril 2023
Réponse de Manager le 6 mai 2023
Hello Pauline,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
6/10 Satisfaisant
Françoise
20 sept. 2022
Correct pour le prix à Fredericksburg
Accueil moyen. Il y avait une forte odeur de moisi dans la chambre. Nettoyage de l'air conditionné impératif, c'est un nid à microbes.
Moquette... sinon propreté correcte. Calme.
Petit déjeuner copieux, jusqu'à 9h30.
Françoise
Séjour de 2 nuits en septembre 2022
Réponse de Manager le 21 sept. 2022
Hello Franßoise, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
10/10 Excellent
Claire
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a great budget Inn that was right in town. Perfect for a night or two! Beds weren’t the comfiest but not horrible. Room and bathroom were super clean. Staff was super friendly
Claire
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 14 mai 2024
Hi Claire,Thank you for your feedback! We're delighted to hear that you had a great experience at our budget inn and found our location convenient for your needs. We appreciate your comments about the cleanliness of the room and bathroom, as well as the friendliness of our staff. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
8/10 Bien
Alton
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Safe, clean and affordable. Very nice staff.
Alton
Séjour de 1 nuit en mai 2024
Réponse de Manager le 13 mai 2024
Hello Alton,We appreciate your positive feedback about our hotel amenities and friendly staff. Your satisfaction is our priority, and we hope to welcome you back in the future.
10/10 Excellent
wilburn
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The entire property was recently and it is well
Maintained. Comfortable bed and really nice room
wilburn
Séjour de 1 nuit en mai 2024
Réponse de Manager le 13 mai 2024
Hello wilburn,We are stoked to hear that you enjoyed your stay with us and found our property well-maintained. It's great to know that you found the bed comfortable and the room nice. Your feedback is much appreciated, and we look forward to welcoming you back in the future.
8/10 Bien
Steven
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en mai 2024
Réponse de Manager le 13 mai 2024
Hello Steven, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
10/10 Excellent
Eckhard, Lindau
Voyage en groupe
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ruhige, gepflegte Unterkunft. Das Zimmer war sauber und gepflegt, das Personal freundlich und zuvorkommend.
Es gab nichts zu beanstanden.
Eckhard
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 10 mai 2024
Hi Eckhard,Thank you for your wonderful feedback about your recent stay with us. We're delighted to hear that you found our accommodation quiet and well-kept. We're glad that you enjoyed a clean and comfortable room, and that our staff was friendly and accommodating during your visit. Ensuring a pleasant and enjoyable experience for our guests is our priority. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
8/10 Bien
Brenda
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fair price, clean and across the street from a really good restaurant. Was nice for our last minute getaway.
Brenda
Séjour de 2 nuits en mai 2024
Réponse de Guest Relation Management le 8 mai 2024
Hi Brenda,Thank you for sharing your feedback about your last-minute getaway with us! We're delighted to hear that you found our hotel to be a fair price, clean, and conveniently located across the street from a really good restaurant. Ensuring a comfortable and enjoyable experience for our guests, especially during spontaneous trips, is important to us, and we're thrilled that we could contribute to your enjoyable getaway. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
8/10 Bien
Janet
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very affordable and wonderful staff. Room smelled musty. Otherwise no other complaints.
Janet
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Janet, We appreciate your kind words about our staff and pricing. We'll ensure the team is aware of your feedback about the room. Should you have further concerns, please don't hesitate to reach out to our management team for assistance.
10/10 Excellent
Samuel
5 mai 2024
Les points forts : Propreté
Samuel
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 7 mai 2024
Hi Samuel,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
8/10 Bien
Sharon
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
When we checked in, there were 2 pickup trucks with worker/construction type men sitting in there- at 3 pm. They were still there an hour or so later, when out Daughter arrived to pick us up for dinner. They were still there when we got back and after we visited with our daughter in our room for a while, my husband walked her out to her car. They were still there. They were not threatening, but the fact that we had seen them there sitting in trucks in a remote part of the parking lot was concerning. We had no safety issues in the hotel. Our car was not broken into. But we were concerned. I’m not sure we would return to this hotel.
Sharon
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Sharon, I'm sorry to hear about your experience. Your feedback is valuable to us, and I appreciate you bringing this to our attention. It's unfortunate to hear about the discomfort you felt due to the presence of unfamiliar individuals in the parking lot. Our guests' safety and peace of mind are a top priority for us, and we will address this concern internally. Thank you for sharing your thoughts with us.
10/10 Excellent
karen
26 avr. 2024
Les points forts : Propreté et personnel et service
karen
Séjour de 1 nuit en avril 2024
Réponse de Manager le 28 avr. 2024
Hello karen,We're thrilled to hear you had a wonderful stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back soon for another fantastic experience at our hotel.
8/10 Bien
Gary
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beds were slightly uncomfortable..
Gary
Séjour de 2 nuits en avril 2024
Réponse de Guest Relation Management le 23 avr. 2024
Hi Gary,Thank you for sharing your feedback about your recent stay with us. We appreciate your comments regarding the comfort of the beds. Your feedback is valuable, and we will take it into consideration as we strive to enhance our accommodations. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
4/10 Médiocre
William
Voyage en couple
22 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
The only good thing about this property, is the location if you're wanting to be near a few of the restaurants and bars in downtown Fredericksburg. The hotel room is very, very outdated and had overwhelming cheap cleaning supplies smells, probably to cover up a musky, old smell, and the walls are thin, so you can hear everything from other guest's rooms. I will not be staying here on next visit to Fredericksburg.
William
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 23 avr. 2024
Hi Willam,Thank you for taking the time to share your feedback about your recent stay with us. We understand the importance of a comfortable and pleasant stay for our guests, and we regret any inconvenience caused by the outdated room condition and cleaning product odors. Your feedback will be shared with our management team to address these issues and make necessary improvements. We also understand the importance of a peaceful stay and will look into ways to minimize noise disturbances in the future. We appreciate your comments about the convenient location of our property, and we hope to have the opportunity to better serve you in the future.
4/10 Médiocre
George
Voyage en couple
22 avr. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
First night we got there the room keys wouldn't wont. Had to take them back past 11pm to get them rekeyed. The toilet was leaking water on the floor from the tank. We woke up to water all over the bathroom floor. The second day i had to get the room keys done again cause the first night the employee only set them up for one day and were staying 2 days. The place is outdated and the AC are not on when you show up so the room is very humid. The location is pretty good but not close enough the main street to walk over. All drives to main spots are not to long. I personally will not stay here again but the cost per day should be good enough for a one day stay and go.
George
Séjour de 2 nuits en avril 2024
Réponse de Guest Relation Management le 23 avr. 2024
Hi George,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
8/10 Bien
Bryan
21 avr. 2024
Les points forts : Propreté et personnel et service
Bryan
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 23 avr. 2024
Hi Bryan,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
8/10 Bien
Josh
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great liberal place to stay. Tucked away off the road just outside of town but not inconvenient. Small but plenty to eat breakfast area. Parking lot well lit.
Josh
Séjour de 1 nuit en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Josh,We are thrilled to hear that you enjoyed your stay with us and found our location convenient. It's great to know you appreciated our breakfast offerings and well-lit parking lot. Your feedback is valuable, and we hope to welcome you back in the future for another pleasant stay.
8/10 Bien
Brandon
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was an OK place Conveniently located to the town
Brandon
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Brandon, We are glad to hear that you found our location convenient for exploring the town. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to us.
10/10 Excellent
Renea
20 avr. 2024
Renea
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 10 mai 2024
Hi Renea,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
4/10 Médiocre
Heron
Voyage en couple
19 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The mattresses are rock-hard. Like they have not been replaced in ages. The walls and ceiling are thin. We could hear people in the floor above us all night long. Not very well insulated for sound. This is probably one of the oldest hotels in the Fredericksburg.
Heron
Séjour de 1 nuit en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Heron,We value your feedback and apologize for any inconvenience caused during your stay. Our team appreciates hearing from our guests to continuously improve our services. Should you have any further concerns, please feel free to contact our management team directly for further assistance.
6/10 Satisfaisant
Alfonso, Pharr
Voyage en groupe
19 avr. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The staff was not very friendly, AC was too loud
Alfonso
Séjour de 1 nuit en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Alfonso,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address these issues with our team. For any further assistance, please feel free to reach out to our management team.
6/10 Satisfaisant
Jared
Voyage d’affaires, Voyage en couple
15 avr. 2024
Place was alright. Not bad if you can get a weekday rate. Otherwise it’s definitely not worth it. Bed was an old spring mattress. Not comfortable. Water pressure was fantastic. Room was clean but not spotless. Property and rooms are dated. 5/10
Jared
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 16 avr. 2024
Hi Jared,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be decent, especially at a weekday rate, and that you appreciated the fantastic water pressure in the shower. Your feedback is important to us, and we will take this into consideration as we strive to enhance our guest experience. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
10/10 Excellent
Kimberly
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean, bed was comfortable, smelled nice, staff was friendly and helpful
Kimberly
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 16 avr. 2024
Hi Kimberly,Thank you for choosing to stay with us and for sharing your positive feedback about your recent experience. We're thrilled to hear that you found our hotel very clean, with a comfortable bed, pleasant aroma, and friendly, helpful staff. Ensuring a clean and welcoming environment for our guests is our priority, and we're delighted that we met your expectations in all aspects. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
8/10 Bien
Latisha
Voyage d’affaires, Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a nice quiet place, well kept.
Latisha
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 16 avr. 2024
Hi Latisha,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you enjoyed our quiet and well-kept property during your visit. Ensuring a peaceful and well-maintained environment for our guests is important to us, and we're pleased that you had a pleasant experience. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
6/10 Satisfaisant
elaina
Voyage en couple
15 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Everywhere in the hotel had a bad smell. Bed was very uncomfortable and squeaky every time you moved, bathroom wasn’t clean. People hanging out in the parking lot watching your every move. Also guys hanging out in the main entrance, literally slouching in the chairs at the main entrance. Felt very unsafe
elaina
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 16 avr. 2024
Hi Elaina,Thank you for your feedback regarding your recent stay at our hotel. Ensuring a clean, comfortable, and safe environment for our guests is our top priority, and we regret that we fell short of this during your visit. We take your feedback seriously, and we will address these concerns with our team to make necessary improvements and ensure that similar issues do not occur in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
6/10 Satisfaisant
Jason
Voyage en famille
14 avr. 2024
Overpriced for what it was. Rust in the bathroom and the tv didn’t work.
Jason
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 16 avr. 2024
Hi Jason,Thank you for your feedback regarding your recent stay at our hotel. It's disappointing to hear that the condition of your room did not meet your expectations and that you experienced problems with the TV. We take your feedback seriously, and we will address these issues with our maintenance team immediately to ensure that our rooms are in top condition for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
10/10 Excellent
Maryann
14 avr. 2024
Maryann
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Maryann,We are delighted to hear that you had a fantastic experience at our hotel! Your satisfaction is our top priority, and we look forward to welcoming you back soon for another wonderful stay.
8/10 Bien
Neil
Voyage en couple
12 avr. 2024
Les points forts : Personnel et service et équipements
.
Neil
Séjour de 1 nuit en février 2024
Réponse de Manager le 14 avr. 2024
Hello Neil,We appreciate your feedback and will share your comments with our team for further improvement. Guest satisfaction is our priority, and we hope to welcome you back for a better experience in the future.
10/10 Excellent
terrance
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
terrance
Séjour de 1 nuit en avril 2024
Réponse de Manager le 7 avr. 2024
Hello terrance,We appreciate your feedback and regret to hear about the inconveniences you faced during your stay. Please do not hesitate to contact our management team directly so we can address your concerns thoroughly. Thank you for staying with us, we hope to have the opportunity to welcome you back in the future.
10/10 Excellent
Park
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
value and staff were good
Park
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 5 avr. 2024
Hi Park,Thank you for sharing your feedback about your recent experience at our hotel. We are glad to hear that you found value in your stay and that our staff provided good service. Ensuring our guests receive excellent value and attentive service is important to us, and we appreciate your positive comments. Thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future.
6/10 Satisfaisant
Terrel
Voyage en famille
2 avr. 2024
Won’t stay again
Terrel
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 3 avr. 2024
Hi Terrel,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
8/10 Bien
Jeremy
Voyage en famille
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our second time in this hotel. Very near to the Main Street, convenient location for staying in Fredericksburg
Jeremy
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 2 avr. 2024
Hi Jeremy,Thank you for returning to stay with us and for sharing your positive feedback! We're delighted to hear that you find our hotel conveniently located near the Main Street. Providing a convenient and accessible location for our guests is important to us, and we're glad that our location meets your needs. We appreciate your continued support and loyalty, and we look forward to welcoming you back for many more stays in the future.
10/10 Excellent
Maria
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet
Maria
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 2 avr. 2024
Hi Maria,We're delighted to hear that you found your stay with us to be clean and quiet. Providing a peaceful and comfortable environment for our guests is a top priority, and we're thrilled that we met your expectations in this regard. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another relaxing stay in the future.
10/10 Excellent
Oluwasegun
31 mars 2024
Oluwasegun
Séjour de 1 nuit en mars 2024
Réponse de Manager le 23 avr. 2024
Hello Oluwasegun,We are stoked to hear that you had a wonderful stay with us! We hope to welcome you back soon for another amazing experience at our hotel.
10/10 Excellent
Eylen, Cypress
Voyage en famille
31 mars 2024
Les points forts : Équipements
Everything was good, clean and neat. Staff very friendly, good location, the room very clean and spacious. The price very good. If you are looking for comfort, not luxury , this is the place
Eylen
Séjour de 1 nuit en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Eylen,We are pleased to hear you enjoyed your stay with us and found our staff friendly, our location convenient, and your room clean and spacious. We strive to offer comfortable accommodations at a reasonable price. Should you choose to stay with us again, we look forward to welcoming you back.
6/10 Satisfaisant
Mark
Voyage en famille
31 mars 2024
Les points faibles : Propreté
Liked that it was located close to downtown and the price was lower than other hotels. The room had a musty smell which made it uncomfortable to sleep.
Mark
Séjour de 1 nuit en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Mark, We appreciate you sharing your feedback with us. We're glad you found our location convenient and our rates competitive. We apologize for any inconvenience caused by the musty smell in your room and recommend reaching out to management for further assistance in addressing this matter. Your input helps us improve for all future guests.
10/10 Excellent
Kyle
Voyage en couple
30 mars 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Great place!
Kyle
Séjour de 2 nuits en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Kyle,We are delighted to hear that you enjoyed your stay with us! We strive to provide an exceptional experience for all our guests. Your positive feedback is truly appreciated and we hope to welcome you back soon.
8/10 Bien
Paul
Voyage en couple
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good basic room - everything worked as expected
Paul
Séjour de 2 nuits en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Paul,We are delighted to hear that you found our rooms satisfactory and that everything met your expectations during your stay. Your comfort and satisfaction are our top priorities. Should you have any future feedback or require assistance, please do not hesitate to reach out to us.
8/10 Bien
Lorenzo
30 mars 2024
Les points forts : Propreté
Lorenzo
Séjour de 1 nuit en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Lorenzo, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
8/10 Bien
John, Mesa
Voyage en couple
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice, clean property. Quiet area and fairly close to Main Street.
John
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 29 mars 2024
Hi John,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our property and found it to be nice, clean, and quiet. We're also pleased to know that our location was convenient for you, being fairly close to Main Street. Providing a comfortable and peaceful environment for our guests is a top priority for us, and we're glad that we were able to meet your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back for another pleasant stay in the future.
8/10 Bien
Diane
Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Somewhat convenient to Main Street.
Diane
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 27 mars 2024
Hi Diane,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our location somewhat convenient to Main Street during your visit. We understand the importance of convenience for our guests, and we're pleased that our location met your needs. We hope to have the opportunity to welcome you back for another pleasant stay, and we'll strive to make your experience even better next time.
4/10 Médiocre
Carol
25 mars 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Not worth the price. Poor breakfast and the place smelled.
Carol
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 26 mars 2024
Hi Carol,It is disheartening to hear that we fell short of meeting your expectations, particularly in regards to the quality of our breakfast and the cleanliness of our facilities. Your feedback regarding the poor quality of our breakfast and the unpleasant odor in the hotel is deeply concerning, and we assure you that we take these matters seriously. We will be reviewing our breakfast offerings and addressing any issues with cleanliness to ensure that all of our guests have a comfortable and enjoyable stay. We appreciate you bringing these matters to our attention, and we hope that you will consider giving us another chance to provide you with a more positive experience in the future.
10/10 Excellent
Heidi D
23 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very relaxing & peaceful.
Heidi D
Séjour de 4 nuits en mars 2024
Réponse de Manager le 24 mars 2024
Hello Heidi D,We are delighted to hear that you found your stay at our hotel to be relaxing and peaceful. Your comfort is our priority, and we are thrilled that you enjoyed a serene experience with us. We look forward to welcoming you back for more tranquil moments in the future.
8/10 Bien
Wayne
23 mars 2024
Wayne
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 12 avr. 2024
Hi Wayne,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
6/10 Satisfaisant
Fred
16 mars 2024
Les points forts : Propreté
Fred
Séjour de 1 nuit en mars 2024
Réponse de Manager le 19 mars 2024
Hello Fred, We're glad to hear you stayed with us. Please feel free to contact us with any further feedback.
4/10 Médiocre
Harold
15 mars 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
It was a cheap place to stay and I know why. Would never return
Harold
Séjour de 1 nuit en mars 2024
Réponse de Manager le 17 mars 2024
Hello Harold,We're sorry to hear that your stay did not meet your expectations. Your feedback is valuable for us to improve our services. Should you have any other comments, please do not hesitate to reach out.
6/10 Satisfaisant
Lawrence, Georgetown
Voyage en couple
11 mars 2024
Les points faibles : Personnel et service et équipements
My wife has trouble with odors, she gets nauseous. The room had a treble smell ( some sort of cleaning agent or something used to hide odors) we went and talked to Amet the person at the desk and he said there was nothing he could do about it, that there were no other rooms available. I then asked if he had an ionizer which he did and we took it to the room and opened the window and ran it while we were out. The smell got a little better, good enough that my wife didn't get sick. If you have issues with odors I wouldn't recommend staying there.
Lawrence
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 11 mars 2024
Hi Lawrence,Thank you for your feedback regarding your recent stay at our hotel. Your comfort and satisfaction are important to us, and we regret that we were not able to address your concerns more effectively. We appreciate your proactive approach in requesting an ionizer, and we're glad to hear that it helped alleviate the smell to some extent. We will review this situation with our team to ensure that we handle similar issues more effectively in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
4/10 Médiocre
Steven
Voyage en couple
10 mars 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This property is at best a $90.00 place to crash for the night only. The rooms smell musty and are in desperate need of remodeling! Highway robbery at nearly $200 a night - can’t believe it.
Steven
Séjour de 1 nuit en mars 2024
Réponse de Manager le 13 mars 2024
Hello Steven, We appreciate your feedback and regret to hear about your experience. We take all guest comments seriously to improve our services. We recommend our guests share any concerns promptly with our management during their stay for immediate assistance and resolution.
10/10 Excellent
Erlinda
Voyage en famille
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really liked how it was still close to downtown Fredericksburg.
Erlinda
Séjour de 1 nuit en mars 2024
6/10 Satisfaisant
Paul
9 mars 2024
Paul
Séjour de 1 nuit en mars 2024
Réponse de Manager le 31 mars 2024
Hello Paul,We regret to hear that your stay did not meet your expectations. Please feel free to contact us directly with any specific feedback you may have, so we can address your concerns and enhance our services for future guests.