Ontbijtruimte

Beoordelingen van Orto De Medici Hotel

4 out of 5
Orto De Medici Hotel
Via San Gallo 30, Florence, FI

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 788 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 165 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 36 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 1002 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mirjam Gonneke

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede locatie, net hotel, heerlijk ontbijt, vriendelijk en behulpzaam personeel
3 nachten verbleven in april 2024
Reactie van Judith op 12 apr 2024
Beste Mirjam Gonneke,Bedankt voor uw positieve beoordeling! Wij zijn blij dat u heeft genoten van onze goede ligging, ons nette hotel, het heerlijke ontbijt en ons vriendelijke en behulpzame personeel. Wij hopen u snel weer te mogen verwelkomen!Hartelijke groeten,Judith

8/10 – Goed

Margaretha Christina

Positief: Netheid, personeel en service
Reactie van Judith op 8 feb 2024
Dear Margaretha Christina,Thank you for sharing your excellent evaluation. Your feedback means a lot to us. We're thrilled at the prospect of welcoming you back for another fantastic stay!Kind regards,Judith

8/10 – Goed

Tanja

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Het hotel is netjes, het personeel zeer vriendelijk en behulpzaam. Het ontbijt is prima. Een luxe koffie automaat zou handiger zijn, nu moeten de meisjes zich rot rennen om iedereen van koffie en thee te voorzien.
Reactie van Judith op 8 jan 2023
Dear Tanja,Thanks for the review. We appreciate your kind feedback and suggestions for further improvements.Looking forward to having you as our guests again.Judith

10/10 – Uitstekend

Luc

Positief: Netheid, personeel en service en comfort kamer
Mooi hotel, vriendelijk personeel, ontbijt zeker naar wens. Grootste nadeel : eventjes stappen voor je werkelijk in centrum bent.
3 nachten verbleven in november 2021
Reactie van Mirela Radu op 11 nov 2021
Dear Luc, We really thanks you for the lovely review! I am glad you enjoyed your recent stay in Florence and we wish to have you back another time. Mirela Radu

10/10 – Uitstekend

Johannes Frederik Anna de

4 nachten verbleven in oktober 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super hotel
5 nachten verbleven in juli 2021
Reactie van Judith op 4 aug 2021
Dear Guest, Thanks for the review! We wish to have you back as our guests again in the future as you noticed the hotel is super so maybe next time with perfect points. Thanks, Judith Canuzo

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Welcoming and warm staff, always ready to help. They even even made my sister's birthday in Florence extra special.
3 nachten verbleven in december 2019
Reactie van Judith op 17 dec 2019
Dear Guest, Thanks for the review! I am happy to know that we made your sisters' birthday special and that you enjoyed the beautiful city of Florence. We look forward to your next visit. Happy Holidays!!! Best regards, Judith Canuzo

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Er staat bij Expedia dat er een shuttle bus 24 uur per dag gaat. Die is er niet!
3 nachten verbleven in november 2019
Reactie van Francesco op 2 dec 2019
Dear Guest, thanks for your review! Expedia states clearly that this service is on request and must be organized with our concierge before. We recommend at least 24 hours in advance.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Personeel is uitermate vriendelijk en beleefd. Kamers prima en locatie uitstekend. Bar is zeer beperkt open. Wi-fi werkt niet goed.
5 nachten verbleven in april 2019
Reactie van Judith Canuzo op 3 mei 2019
Bedankt voor de beoordeling! We stellen uw speciale vermelding over het personeel en de kamer erg op prijs. De verbinding voor Wi-Fi werkt goed. Soms hoeft u alleen uw apparaten te vernieuwen en opnieuw aan te sluiten. Zie je binnenkort weer. Dank je! Judith Canuzo

10/10 – Uitstekend

Piccolo53, Hilversum nl.

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotel voor bezoek aan Florence vlak bij bezienswaardigheden. Fijn hotel nette schone kamers, heerlijk ontbijt en vriendelijk personeel.
5 nachten verbleven in maart 2019
Reactie van Judith op 3 apr 2019
Dear Guest, Thanks for sharing your perfect experience. We are very delighted that you had an enjoyable stay with us. See you again soon. Sincerely, Judith

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles ok! Ligging, voorzieningen, ontbijt, vriendelijkheid personeel.
4 nachten verbleven in maart 2019
Reactie van Judith op 31 mrt 2019
Dear Guest, Thank you for sharing your appreciation for everything. I'm glad you enjoyed your recent stay with us. We look forward to welcoming you again in the future. Best regards, Judith

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, I would certainly stay here again next time I’m in Florence. Highlights of the hotel were: the free welcome drinks, Netflix account on my name and the service provided by the staff
2 nachten verbleven in februari 2019
Reactie van Judith op 12 feb 2019
Dear Michael, Wow! What an amazing feedback! Thank you for taking your time to share your excellent experience. Your good impressions make us very proud. And of course we will wait for your next visit. Best regards, Judith

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in februari 2019
Reactie van Mirela Radu op 1 apr 2019
Dea Guest, Your 5 point rating is very important for us, thank you! Hope you'll visit us again soon. Regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gratis upgrade gekregen, super vriendelijk personeel
5 nachten verbleven in januari 2019
Reactie van Judith op 27 jan 2019
Dear Guest, Thank you for sharing your wonderful experience. I'm happy to know that you enjoyed your stay. Looking forward to meeting you again in the future. Best regards, Judith Canuzo

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2018
Reactie van Judith op 15 nov 2018
Dear Guest, I'm glad to know that you had a pleasant stay with us. Thank you for taking the time to publish your positive points about your recent stay. Please come back soon. Grazie!!! Judith

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful property in the heart of the City Center. Very quiet. Excellent staff. Enjoyed the complimentary breakfast.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Sid

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great hotel. All around great stay.
2 nachten verbleven in mei 2024
Reactie van Judith op 27 mei 2024
Dear Sid,Thank you so much for your kind words! We're thrilled to hear you had an all-around great stay with us. We look forward to welcoming you back soon!Warm regards,Judith

10/10 – Uitstekend

Alexander, Mercer Island

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Historic property. Amazing and friendly staff. Great breakfast with a self-serve Bloody Mary and Prosecco bar.
1 nacht verbleven in mei 2024
Reactie van Judith op 22 mei 2024
Dear Alexander,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our historic property. Our team takes great pride in providing friendly and attentive service, and we're glad it made a positive impact on your experience. It's wonderful to know that you appreciated the breakfast, especially our self-serve Bloody Mary and Prosecco bar. We look forward to welcoming you back soon!Best regards,Judith

10/10 – Uitstekend

Gagan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff!!
2 nachten verbleven in mei 2024
Reactie van Judith op 22 mei 2024
Dear Gagan,Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we look forward to serving you again soon!Judith

10/10 – Uitstekend

MaryAnne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property and a fabulous staff made the entire experience enjoyable. Staff assisted us in acquiring our tix to the Uffizi Gallery as well as to the Academia. They were helpful with questions and also offered to arrange taxi service if we chose not to walk on special occasion events. From the breakfast area to the cocktail hour ,housekeeping services and front desk everyone we encountered was helpful, pleasant and friendly. We would highly recommend the Orto De Medici to anyone and everyone.
8 nachten verbleven in mei 2024
Reactie van Judith op 22 mei 2024
Dear MaryAnne,Thank you so much for your wonderful review! We are thrilled to hear that you had such an enjoyable experience at Orto De Medici. It’s great to know that our assistance for you with your tickets to the Uffizi Gallery and the Academia, as well as arranging taxi services and answering your questions will add your top notch stay. We’re glad you found everyone helpful, pleasant, and friendly. Your kind words about our breakfast area, cocktail hour, housekeeping, and front desk are very much appreciated. Thank you for recommending us to others! We look forward to welcoming you back in the future.Warm regards,Judith

10/10 – Uitstekend

Bernie

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was fabulous and everyone helpful. We walked all over Florence and was given a map and places to go from the hotel. Very helpful and great recommendations
1 nacht verbleven in mei 2024
Reactie van Judith op 18 mei 2024
Dear Bernie,Thank you for your kind words! We're thrilled to hear that you had a fabulous stay and found our staff helpful. It's great that you enjoyed exploring Florence with the recommendations and map we provided. We hope to welcome you back soon for another wonderful experience!Warm regards,Judith

10/10 – Uitstekend

Edward

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well maintained but in an elegant period style. The rooms are beautifully cool and the courtyard is a perfect sanctuary from busy noisy Florence.
2 nachten verbleven in mei 2024
Reactie van Judith op 14 mei 2024
Dear Edward,Thank you for your kind words! We take pride in preserving the elegant period style of our establishment while ensuring it remains well-maintained for our guests. We're delighted to hear that you found our rooms beautifully cool and enjoyed the tranquil ambiance of our courtyard, providing a peaceful escape from the bustling streets of Florence. We hope to have the pleasure of welcoming you back soon!Warm regards,JudithJudith

10/10 – Uitstekend

YUKIHIRO

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
とても美しく清潔かて洗練されたホテルです。朝ごはんはアメリカンスタイルビュッフェですがフルーツも沢山あり、イタリア料理疲れした胃にはとても優しく美味しかったです。 多少離れた場所ではありますが、ドゥオーモまで10分弱で歩くことできます。
2 nachten verbleven in mei 2024
Reactie van Ann op 9 mei 2024
幸宏様、ご意見ありがとうございます! 美しく清潔で洗練された当ホテルをお楽しみいただけたことを嬉しく思います。 アメリカンスタイルの朝食ビュッフェはフルーツが豊富で、イタリア料理もお腹に優しく美味しいとのお声をいただいております。 また、ドゥオーモへの便利な立地にご満足いただけたようで大変嬉しく思います。 次回のご宿泊を心よりお待ちしております。よろしくお願いします。

10/10 – Uitstekend

Kary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel. Would definitely recommend.
1 nacht verbleven in mei 2024
Reactie van Ann op 9 mei 2024
Dear Ms. Kary, Thank you for your kind words and recommendation! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future!Regards,

10/10 – Uitstekend

Kareem

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and service, highly recommend stay here when visiting Florence
4 nachten verbleven in april 2024
Reactie van Judith op 5 mei 2024
Dear Kareem,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us and that our staff and service met your expectations. It was our pleasure to host you, and we appreciate your recommendation. We look forward to welcoming you back on your next visit to Florence!Warm regards,Judith

8/10 – Goed

Sadjada

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely stay for my friends wedding. Staff was excellent
2 nachten verbleven in april 2024
Reactie van Judith op 4 mei 2024
Dear Sadjada,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and that all staff made your experience memorable. Congratulations to your friends on their wedding, and we hope to welcome you back again soon!Judith

10/10 – Uitstekend

Keri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was pleasant, clan and tidy. Quiet but in walking distance to all the major sites. Breakfast was very good in terms of selection and food quality. All staff were very polite and helpful.
Reactie van Judith op 30 apr 2024
Dear Keri,Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us. Providing a pleasant, clean, and tidy environment for our guests is always our top priority. It's wonderful to know that you found our location convenient and our breakfast offerings satisfactory. Our team works hard to ensure that every guest feels welcomed and supported throughout their stay, so we're delighted that you found them polite and helpful. We hope to have the pleasure of welcoming you back again soon!Best regards,Judith

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The VIP treatment
4 nachten verbleven in april 2024
Reactie van Ann op 27 apr 2024
Dear Mr. Martin,Thank you for your feedback! We're thrilled to hear that you felt like a VIP during your stay. Providing exceptional service is our priority, and we're delighted that you had a memorable experience. We hope to welcome you back for another indulgent stay soon!Regards,

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel - well located and service was excellent from all staff
3 nachten verbleven in april 2024
Reactie van Ann op 27 apr 2024
Dear Mr. Mark, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and appreciated our convenient location and exceptional service provided by our team. We look forward to welcoming you back soon!Regards,

10/10 – Uitstekend

Deanna

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We greatly enjoyed our time at Orto de Medici hotel in Florence. The breakfast buffet was fabulous! Most attractions are a half mile to 1.5 miles. We loved the walking to offset all the delicious food and wine!
9 nachten verbleven in april 2024
Reactie van Judith op 24 apr 2024
Dear Deanna,Thank you so much for your wonderful review! We're thrilled to hear that you greatly enjoyed your time at Orto de Medici hotel in Florence. It's fantastic to know that you found our breakfast buffet fabulous and that you appreciated the walking distance to most attractions. We strive to provide a memorable experience for our guests, and we're delighted that we could contribute to your enjoyable stay. We hope to have the pleasure of welcoming you back in the future!Best regards,Judith

2/10 – Ontzettend slecht

Tracy

3 nachten verbleven in april 2024
Reactie van Judith op 12 mei 2024
Dear Tracy,Thank you for choosing to stay with us. We sincerely apologize that your experience fell short of expectations. Your feedback is invaluable to us, and we welcome any suggestions for further improvements. We hope for the opportunity to welcome you back as our guests in the future, ensuring an exceptional experience.Kind regards,Judith

8/10 – Goed

v

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Elegante discreto chic
1 nacht verbleven in april 2024
Reactie van Judith op 17 apr 2024
Gentile Ospite,Ringrazio molto per la sua recensione! Sono lieto che vi abbia trovato l'ambiente elegante, discreto e chic. Il nostro obiettivo è sempre offrire un'esperienza raffinata e confortevole ai nostri ospiti. Speriamo di darvi il benvenuto di nuovo presto!Cordiali saluti,Judith

10/10 – Uitstekend

Anthony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were so welcoming and friendly, answering questions and arranging things for us. The hotel is in an ideal location. We would choose this hotel again.
5 nachten verbleven in april 2024
Reactie van Judith op 12 apr 2024
Dear Anthony,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff welcoming and friendly. Providing exceptional service and ensuring our guests feel at home is always our top priority.It's fantastic to know that you found our location ideal for your needs. We strive to offer convenience and accessibility to enhance your overall stay experience.We genuinely appreciate your kind words and your consideration to choose our hotel again. It would be our pleasure to welcome you back for another memorable stay.Warm regards,Judith

10/10 – Uitstekend

Greg

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Judith op 4 mei 2024
Dear Greg,Thank you for the 5-star rating! We're thrilled to hear that we exceeded your expectations and that you thoroughly enjoyed your stay with us. We can't wait to welcome you back for your next visitKind regards,Judith

10/10 – Uitstekend

Benjamin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent hôtel in a great location with excellent staff and attention to detail. Thankyou to the team.
3 nachten verbleven in april 2024
Reactie van Judith op 12 apr 2024
Dear Benjamin,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our location, staff, and attention to detail met your expectations.It's always our goal to provide our guests with exceptional service and a memorable stay, and we're delighted that our team was able to make your visit special.We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future!Best regards,JudithWarm regards,

10/10 – Uitstekend

Andrea De

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Ann op 27 apr 2024
Thank you for taking the time to share your feedback! We value your input and are glad to hear about your experience. If there's anything specific you'd like to share or any areas we can improve upon, please don't hesitate to let us know. We look forward to welcoming you back for another great stay!Regards,

10/10 – Uitstekend

Toni

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff at front desk and dining area were excellent. Ann, Mirela, and Estelyn were so kind and efficient- delightful!
4 nachten verbleven in maart 2024
Reactie van Ann op 6 apr 2024
Dear Mr. Toni, Thank you for your kind words! We're delighted to hear that Mirela, Estelyn and I, provided you with excellent service during your stay. We'll be sure to pass along your compliments to our team members, and we look forward to welcoming you back soon for another delightful experience.Regards,

10/10 – Uitstekend

Greg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice newly renovated in a great area to walk anywhere downtown. Staff were very friendly and accommodating with early check in and a bottle of champagne in the room. Great breakfast in a beautiful room overlooking the garden. We’ll definitely be back.
3 nachten verbleven in maart 2024
Reactie van Judith op 6 apr 2024
Dear Greg,Thank you so much for taking the time to share your experience with us! It's wonderful to know that our staff could make your stay even more memorable. We strive to provide exceptional service, and it's truly rewarding to receive such positive feedback.We look forward to your next visit in Florence!Warm regards,Judith

8/10 – Goed

Debra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was great, access to the city was lovely.
1 nacht verbleven in april 2024
Reactie van Judith op 6 apr 2024
Dear Debra,We're delighted to hear that you enjoyed our location and found the access to the city lovely! We always strive to provide a convenient and enjoyable experience for our guests. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Best regards,Judith

10/10 – Uitstekend

Sanjay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Judith op 6 apr 2024
Dear Sanjay,Thank you sincerely for your perfect evaluation. We're thrilled to have exceeded your expectations and provided you with a delightful stay. It would be our pleasure to welcome you back again soon.Best regards,Judith

10/10 – Uitstekend

Teri

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpful and friendly
1 nacht verbleven in april 2024
Reactie van Judith op 6 apr 2024
Dear Teri,Thank you for your kind words! We're delighted to hear that our staff provided you with helpful and friendly service. We strive to ensure that every guest has a positive experience, and it's wonderful to know that we succeeded during your visit. We appreciate your feedback and hope to welcome you back again soon!Kind regards,Judith

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stylish and understated
2 nachten verbleven in maart 2024
Reactie van Mirela op 31 mrt 2024
Dear Heather,It is a great pleasure to learn that you enjoyed your stay with us and that you really liked the comfortable and pleasing environment of the Hotel.Thank you.Looking forward to welcoming you back in the future!!Mirela

10/10 – Uitstekend

Nora

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel for Florence
1 nacht verbleven in maart 2024
Reactie van Judith op 28 mrt 2024
Dear Nora,Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you had a pleasant stay with us in Florence!Your kind words about your experience mean a lot to us and serve as a great motivation for our team to continue delivering outstanding hospitality.We look forward to hosting you again soon!Warm regards,Judith

10/10 – Uitstekend

Jgor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tutto ok
1 nacht verbleven in maart 2024
Reactie van Judith op 28 mrt 2024
Gentile Jgor,Grazie mille per la sua recensione positiva! Siamo felici di sapere che tutto è stato di suo gradimento. Il suo feedback è molto importante per noi e ci incoraggia a continuare a migliorare i nostri servizi. Speriamo di potervi accogliere nuovamente presto!Judith

10/10 – Uitstekend

Jimmy, Penfield

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful and welcoming! Buffet breakfast was excellent and the lady working it was so pleasant! Beautiful and spacious. Rooms and very easy to get around the city!
2 nachten verbleven in maart 2024
Reactie van Alazne op 27 mrt 2024
Dear Jimmy,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed the breakfast and found the service provided by our staff member to be pleasant. We will be sure to pass along your kind words to her.We hope to welcome you back as our guests again in the near future.Best regards,Alazne

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Judith op 23 mrt 2024
Dear Joseph,Thank you for sharing your exceptional feedback. We're delighted to hear that we exceeded your expectations and that you thoroughly enjoyed your stay with us. Your satisfaction is our utmost priority, and we eagerly anticipate welcoming you back for your next visit.Warm regards,Judith

10/10 – Uitstekend

Keith

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was amazing. Just wish that the lobby bar was open year round.
3 nachten verbleven in maart 2024
Reactie van Ann op 19 mrt 2024
Dear Mr. Keith, Thank you for your valuable feedback! We appreciate your kind words and we apologize that our bar is open only during spring and summer season. We hope to welcome you back soon for another enjoyable stay.Regards,

10/10 – Uitstekend

Kent, chicago

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I highly recommend! I would not hesitate to come back; it was wonderful. PROS --entire staff was incredibly kind and friendly. They truly made every day of my visit brighter with what good people they were! Above and beyond nice. --hotel is gorgeous. I honestly enjoyed looking at it and walking around. --room was spacious and comfortable and elegantly designed! Loved my room. --location is fabulous. Very easy to walk to all the main sites. --amazing breakfast area; gorgeous and delicious CONS --It's a bit of a long walk to the train station, so if you're connecting to other cities, just a heads up on that. I think if I did it again, I'd do a taxi.
4 nachten verbleven in maart 2024
Reactie van ANN op 15 mrt 2024
Dear Mr. Kent, Thank you for your glowing recommendation! We're thrilled to hear that you had a wonderful stay at our hotel. Our entire team is dedicated to providing exceptional service, and we're delighted to know that they made your visit memorable. We're glad you enjoyed our elegant and spacious rooms, as well as our central location. We hope to welcome you back soon for another enjoyable experience at our gorgeous hotel!Regards,

8/10 – Goed

Patrick

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a decent stay. But for the price i have been in better hotels in florence
1 nacht verbleven in januari 2024
Reactie van Judith op 10 mrt 2024
Dear Patrick,Thank you for sharing your feedback with us. We appreciate your comments and are pleased to hear that overall you found your stay with us decent.We would love the opportunity to welcome you again and exceed your expectations.Warm regards,Judith

10/10 – Uitstekend

Thomas, Victoria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very friendly and helpful. The room was large, very comfortable and clean. The buffet breakfast was very good with lots to choose from. Overall excellent and convenient to walk to tourist attractions.
3 nachten verbleven in maart 2024
Reactie van Judith op 4 mrt 2024
Dear Thomas,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. Our team strives to provide exceptional service. It's wonderful to know that you found your room spacious, comfortable, and clean. We're also pleased that you enjoyed our buffet breakfast with its variety of options. We're glad you found our location convenient for exploring tourist attractions. We hope to have the pleasure of welcoming you back in the future!Best regards,Judith