Hôtel près de Firebrook Community Park (Somerset)

« Ai été d'autant plus déçu par l'hotel que je l'avais choisi pour un séjour de trois nuits. La suite était en fait une grande chambre, certes spacieuse, mais une sans aucune séparation. Il y avait un canapé mais aucune petite table basse. Une impression de vide et pas très pratique. En ai demandé une et l'ai obtenue. Par contre chambre propre. L'aménagement date un peu mais reste correct. Ce qui est plus gênant est l'impression générale qui se dégage. On a le sentiment que l'hôtel est avant tout...

« The mattress in our room was very uncomfortable. Everything else was great! Staff was very friendly and welcoming! Room was clean. »

« It was clean and well maintained. »

« Shay is an excellent example of customer first! »

« The front desk clerk was stoned. The entire lobby and herself smelled like weed. They are understaffed and removed the minimal breakfast a half hour early. Other than that the facility was clean, safe, and convenient. »

« They charged 5$ for a wash cloth that was dirty due too me wiping my feet off because of dirty floor, the room next door to me had a dog that barked all night keeping me up. Also when called said they had a out door pool .. it wasn't even filled up. This was a horrible stay . The cops was called to a room up stairs they had to pull there guns .. felt unsafe being there. . »

« All good »

« Room had a strong chemical smell and the bathroom floor was so dirty, our bed was really hard. Other than that it was an ok stay. »