Vacances de Filousa

Très bon hôtel ,très bon buffet varié,vue sur la mer de la chambre nous recommandons

Personnel super sympa Très accueillant et tres accueillant Chambre superbe Très agréable Regrette juste que l'accès à la mer soit compliqué Sinon tout était tres bien

The attentiveness of the staff is on another level here. This is a new hotel, but the level of comfort you feel here is incredible and all because of how caring the staff here is. We got greeted with a cocktail, everything was explained from beginning to an end. It was a hot day and all the guests at the pool were given cold towels, then a glass of a cold apple smoothie and on top of it we got asked if we want our sunglasses to be cleaned. I’ve never experienced the level of hospitality anywhere else even though I work in a 5 star hotel myself. Definitely recommend anyone for the most relaxing stay in a high quality hotel, with amazing sea view, great amenities and fantastic staff.

The resort is beautiful - from the decor to the beaches - and the facilities are excellent for all ages - kids club, pools, gym, a new water park is currently being built. Unfortunately, the quality and choice of food at the à la carte restaurants for dinner, particularly for our 2 year old, as well as the general inconsistency of service were below expectations for a five star hotel - especially when you consider the cost of half board. My wife has various food allergies and these were also not particularly well catered for - dishes sent back multiple times and lack of appropriate substitutes offered. To their credit, the management team at the hotel were very receptive to our feedback and are already working on certain improvements; for example a new, healthier kids menu in all 3 restaurants is due to launch next week.