6/10 – Redelijk
Robertus
17 nov 2018
Negatief: Personeel en service
Transit only hotel - Read the fine print first
This hotel is a TRANSIT hotel. It is located behind security. You can find out if you read the fine print really at the bottom of the hotel's information but only if you click the Read more link. And not in the part with the normal fine print.
This information is really hidden and only when you search very hard you can find it.
So be warned that you can only check in at this hotel when you have a boarding pass and can get through security or after arriving with a flight before leaving the secure area.
Also be advised that you can not leave the hotel until you can be transferred to your flight.
Calling the hotel for information only leads to people that speak very poor English and completely do not understand that they have to explain customers that they can only come to the hotel if they are already through security. Also emails to the hotel with questions about this are completely ignored. So therefor a bad score on service.
Robertus
1 nacht verbleven in november 2018