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Beoordelingen van Boarders Inn & Suites by Cobblestone Hotels - Faribault

2.5 out of 5
Boarders Inn & Suites by Cobblestone Hotels - Faribault
1801 Lavender Dr, Faribault, MN

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 467 van 964 beoordelingen" "
Gastenscore: 8 - Goed. 328 van 964 beoordelingen" "
Gastenscore: 6 - Redelijk. 106 van 964 beoordelingen" "
Gastenscore: 4 - Matig. 48 van 964 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 964 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Richard

Zakenreiziger, Reisde met familie
Clean enough
1 nacht verbleven in mei 2024

8/10 – Goed

Jo

Positief: Personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Toya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

8/10 – Goed

Bonnie

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Jenny

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was in Faribault for a dog event - I am so thankful that these guys allow me to bring my well-behaved dog to stay at their hotel. It was clean, quiet, and both my dog and I slept like a rock. We will be back!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

keith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
2 nachten verbleven in mei 2024

6/10 – Redelijk

Christine, La Habra

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Pros: Very quiet, good/comfortable bed, easy to access Cons: Old/stained furniture, had ants at the small table
1 nacht verbleven in april 2024

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

Evelina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice size room,Beds .
3 nachten verbleven in april 2024
Reactie van Jim Satterlund - GM op 24 apr 2024
Thanks so much for staying with us and we are happy you enjoyed your stay and our comfy new beds!!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jim Satterlund - GM op 24 apr 2024
WOW... 5 out of 5...we love it and are so thrilled you enjoyed your stay!!

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jim Satterlund - GM op 15 apr 2024
WOW...5 out of 5 review...Thank you soooo mcuh . We so appreciated it and work hard for it. We Love that you enjoyed your stay and hope to see you again,

10/10 – Uitstekend

Chelsey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jim Satterlund - GM op 15 apr 2024
Thank you so much for the great review!!! We love it a appreciate it!!

10/10 – Uitstekend

tina

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were excellent. Since a storm was expected, I was allowed to stay in the lobby and my room was ready earlier than expected.
2 nachten verbleven in maart 2024
Reactie van Jim Satterlund - GM op 26 mrt 2024
We are thrilled you had such a great experience and look forward to you staying with us again.

4/10 – Matig

Daniel

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Not a good night sleep at all. They rented the pool out to a group for a party and they were super loud between 2-4am. I called the front desk multiple times and there was no answer. Finally around 4:00am someone answered and told me the group was gone- but they were still making noise. When I let the front desk know at check out, they said they were “sorry”. As was I.
2 nachten verbleven in maart 2024
Reactie van Jim Satterlund - GM op 26 mrt 2024
I do apologize for the inconvenience...that is not the norm here at the hotel and I will follow up on that situation to make sure it does not happen again.

8/10 – Goed

BRIAN, Plover

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in maart 2024
Reactie van Jim Satterlund - GM op 19 mrt 2024
Thank you for staying with us, we do appreciate it and hopefully we can see you again soon!

6/10 – Redelijk

Chris

Positief: Personeel en service
Had some towels that were not clean, and had issues with room keys getting turned off and having to get new sets. Otherwise a fair experience.
2 nachten verbleven in maart 2024
Reactie van Jim Satterlund - GM op 19 mrt 2024
I am sorry your experience was less than perfect. I will follow up with housekeeping to see exactly what went wrong to make sure this does not happen again.

8/10 – Goed

John

1 nacht verbleven in maart 2024
Reactie van Jim Satterlund - GM op 13 mrt 2024
Thank you so much for staying with us and we are thrilled you enjoyed your stay!!

8/10 – Goed

Ruth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice and quiet customers service people were nice
1 nacht verbleven in maart 2024
Reactie van Jim Satterlund - GM op 6 mrt 2024
Thank you so much for the great review. We are thrilled you found our hotel nice and quiet along with our great customer service.

10/10 – Uitstekend

Susan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Place
Good breakfast. The employees were friendly, and the service was excellent. The beds and pillows were comfortable.
1 nacht verbleven in februari 2024
Reactie van Jim Satterlund - GM op 27 feb 2024
We are so thrilled you loved your stay with us and thank you so much for the great review!

2/10 – Ontzettend slecht

Joshua

Negatief: Netheid, comfort kamer
Lax maintenance triggered epileptic migraine.
Light over hot tub was broken and flashed like a strobe light and gave me a migraine, so I laid down on a mattress for a nap... Holy uncomfortable. Drove home that same night, with my head pounded and my back searing. Won't go back. Strobe lights are required by law to have a warning for epileptics. If it was a strobe light, then it wasnt labeled, which violates the ADA. And if it wasn't a real strobe, then it's a broken light that could cause epileptics to have migraines and/or seizures because of lax maintenance.
1 nacht verbleven in januari 2024
Reactie van Jim Satterlund - GM op 9 jan 2024
I am certainly sorry for your experience with the lighting above the hot tub in your room. We do not have any strobe lights in the hotel and we will definitely be changing the light bulb that is causing the issue!

10/10 – Uitstekend

Alexis

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We always appreciate staying here when we come to town.
1 nacht verbleven in januari 2024
Reactie van Jim Satterlund - GM op 8 jan 2024
Thank you so much for the 10 out of 10 rating...we do work hard for it and so much appreciate you staying with us!

6/10 – Redelijk

Robert

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Ok, probably not stay again though
The hotel was clean, friendly. But dated and needed repairs. Normal little things. Hire a maintenance person. I have photos on my phone but not laptop. Basic repairs needed....
1 nacht verbleven in december 2023
Reactie van Jim Satterlund - GM op 8 jan 2024
Thank you for staying with us...and let me update you on the hotel. We have recent new owners and are in the process of updating the hotel. In the last few short months we have completely renovated the pool, are in the process of new flooring in the sleeping rooms, new mattresses are due in Feb and we are updating a host of things in the sleeping rooms. Updates and repairs ara all underway and we are very excited!!

10/10 – Uitstekend

Diane

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Holidays
Quiet and quick stay while spending time with family for the holidays
1 nacht verbleven in december 2023
Reactie van Jim Satterlund - GM op 26 dec 2023
10 out of 10....We love it! Thank you so much for the great review and are so happy you loved your stay with us!

10/10 – Uitstekend

Eusebio Jr.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Jim Satterlund - GM op 26 dec 2023
WOW....Thanks for the great review. We do work hard for them and are so thrilled you enjoyed your stay with us!

10/10 – Uitstekend

Katelyn

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in november 2023
Reactie van Jim Satterlund - GM op 26 dec 2023
Thank you so much for the 10 out of 10 review, We love that you enjoyed staying with us and we look forward to seeing you again!

10/10 – Uitstekend

Angela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in november 2023
Reactie van Jim Satterlund - GM op 28 nov 2023
Thank you for the 5 out of 5 rating!! We are thrilled you enjoyed your stay!!

10/10 – Uitstekend

Jessica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff at the front desk & comfy accommodations
1 nacht verbleven in november 2023
Reactie van Jim Satterlund - GM op 16 nov 2023
Thank you so much for the 5 out of 5 review. We love that you enjoyed your stay and look forward to seeing you again!

10/10 – Uitstekend

Douglas

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, simple, clean lodging at a very reasonable price. Friendly and professional desk clerk. Comfy bed. Wish I could find this everywhere I travel.
1 nacht verbleven in november 2023
Reactie van Jim Satterlund - GM op 16 nov 2023
Thank you so much for the great comments and for the perfect score. We do appreciate it and work hard to make your stay the best ever!!

6/10 – Redelijk

S

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Jim Satterlund - GM op 2 nov 2023
Thank you for staying with us

10/10 – Uitstekend

Matthew

1 nacht verbleven in oktober 2023
Reactie van Jim Satterlund - GM op 16 nov 2023
5 out of 5....WOW.....Thank you so much for the great review. We are so happy you enjoyed your stay!!

10/10 – Uitstekend

Darlene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the 2nd time we stayed and it was very nice. The only thing was the fridge didn’t run very cold and the bed sagged. But I would definitely stay there again.
1 nacht verbleven in oktober 2023
Reactie van Jim Satterlund GM op 19 okt 2023
Thank you so much for the 5 out of 5 star review! We are under new ownership/management and we will be upgrading many areas of the hotel.

10/10 – Uitstekend

Marjorie

1 nacht verbleven in oktober 2023
Reactie van Jim Satterlund - GM op 16 nov 2023
Thank you so much for the great score and we thank you for staying with us!!

6/10 – Redelijk

Brian, Austin

1 nacht verbleven in september 2023
Reactie van Jim Satterlund - GM op 16 nov 2023
Thank you for staying with us!!

8/10 – Goed

Linda

1 nacht verbleven in oktober 2023
Reactie van Jim Satterlund - GM op 2 nov 2023
Thank you for staying with us and we are so happy you enjoyed your stay with us.

8/10 – Goed

Wesley

1 nacht verbleven in oktober 2023
Reactie van Jim Satterlund GM op 19 okt 2023
Thank you for staying with us and we look forward to seeing you again!

10/10 – Uitstekend

Wayne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great staff
Room was clean and comfortable and the staff was very friendly and helpful.
1 nacht verbleven in september 2023
Reactie van Jim Satterlund GM op 19 okt 2023
WOW...10 out of 10 review. We so appreciate it and are thrilled you enjoyed your stay with us!!

8/10 – Goed

ann

Reisde met huisdieren
Positief: Netheid, personeel en service en voorzieningen
The stay was fine - the room was clean and comfortable. There were just some quirky things - the toilet seat was a different shape than the toilet, the mattress was a king but the headboard was a queen or smaller, so the headboard didn’t extend the whole width of the bed.
1 nacht verbleven in september 2023
Reactie van Jim Satterlund GM op 19 okt 2023
I am so glad you found your room clean and comfortable. We are under new Ownership/management and we are in the middle of upgrading many areas of the hotel. This is one area that we are focusing on and look forward to many many upgrades! Stay Tuned!!!

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was exceptionally friendly and helpful
1 nacht verbleven in september 2023
Reactie van Jim Satterlund GM op 19 okt 2023
Thank you soooo much for the 5 out of 5 stars. We love it and work hard for them and more importantly we are so happy you enjoyed your stay with us!!

10/10 – Uitstekend

Jeremy

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean quite comfortable bed
2 nachten verbleven in september 2023
Reactie van Jim Satterlund GM op 19 okt 2023
Thank you so much for the 10 out of 10 review. We work hard for those and are thrilled you enjoyed your stay!!

10/10 – Uitstekend

Jeffrey

1 nacht verbleven in september 2023
Reactie van Jim Satterlund GM op 19 okt 2023
Thank you for the great review and for staying with us!

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fine for what we needed
Maybe rough around the edges but was perfectly fine for what we were needing. Our sheets hadn't been changed from the last visitor but we just asked for fresh ones and they were able to take care of the issue. Breakfast was fine. They had what you needed. Best part for us was that they have a sauna. Can't be many places out there that have walk-in saunas by their pools. That was really nice after a long day to use the pool, hot tub, and sauna to wind down.
1 nacht verbleven in september 2023
Reactie van Jim Satterlund GM op 19 okt 2023
Thank you for staying with us. We are thrilled you enjoyed our great pool, whirlpool and sauna.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Felt insecure
Lower rating as neither of our security locks on our room door worked. We had to put a chair next to the door.
1 nacht verbleven in september 2023
Reactie van Jim Satterlund GM op 19 okt 2023
We do apologize for the less than perfect stay. We are now under new Ownership/Management and we are in the process of upgrading many areas of the hotel and that is one of them. We are so confident that you will love all our changes if you stay with us again!

8/10 – Goed

William

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Jim Satterlund GM op 19 okt 2023
Thank you so much for staying with us. We appreciate it!!

10/10 – Uitstekend

Adrian

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2023
Reactie van Jim Satterlund GM op 19 okt 2023
Love the 10 out of 10 review. We love it and appreciate it and are so happy you enjoyed your stay with us!!

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I see a lot of hotels are going to hardwood floors, it was ok but I prefer carpet. 1 thing that I did like was that their was the option to get a Heggies pizza that they cooked for us. I thought that was much better than was much better than candy and chips machines. Because of my diabetes
1 nacht verbleven in september 2023
Reactie van Jim Satterlund GM op 19 okt 2023
Thank you for staying with us and we are happy you enjoyed the pizza. We look forward to seeing you again!

8/10 – Goed

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Jim Satterlund GM op 19 okt 2023
Thank you so much for staying with us! We appreciate it!!

8/10 – Goed

gerald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean. Helpful. Good breakfast.
1 nacht verbleven in september 2023
Reactie van Jim Satterlund GM op 19 okt 2023
Thanks for the great review and so happy you found us clean, helpful and all with a great breakfast in the morning!!

2/10 – Ontzettend slecht

Veronica

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If i could rate this hotel/motel with a 0 i would. I secured the room Aug 22nd. When i arrived Sept 1st they did not have my reservation. I showed them my expedia confirmation, they did not allow me to check in without paying a 2nd time. Horel was disgusting, sheets were sticky, room smelled like it hadnt been cleaned in months. People congregating around my vehicle for hours after 10pm. Seriously thoughr i could possibly be attacked. I did not feel safe at all!
3 nachten verbleven in september 2023
Reactie van Jim Satterlund GM op 19 okt 2023
We do apologize for the less than perfect stay. We are now under new Ownership/Management and we are in the process of upgrading many areas of the hotel and that is one of them. We are so confident that you will love all our changes if you stay with us again!

4/10 – Matig

Rosenda

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Cleanliness
The bathroom was dirty. The shower curtains were moldy and the toilet was dirty. The fridge cabinet was rotten.
1 nacht verbleven in september 2023
Reactie van Jim Satterlund GM op 19 okt 2023
We do apologize for the less than perfect stay. We are now under new Ownership/Management and we are in the process of upgrading many areas of the hotel and that is one of them. We are so confident that you will love all our changes if you stay with us again!

10/10 – Uitstekend

Jim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Jim Satterlund GM op 19 okt 2023
10 out of 10....THANK YOU SO MUCH!! We look forward to seeing you again!