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Beoordelingen van St Falls Resort

2.5 out of 5
St Falls Resort
17 Bogong High Plains Rd, Falls Creek, VIC

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 3 van 7 beoordelingen" "
Gastenscore: 8 - Goed. 0 van 7 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 7 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 7 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 7 beoordelingen" "

8,8/10

Netheid

8,0/10

Personeel en service

9,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Baden

3 nachten verbleven in april 2024

6/10 – Redelijk

Erin

Reisde met partner
Positief: Personeel en service, voorzieningen
An amazing location so very close to a central lift but with that came lots of noise from the pub downstairs when you wanted to chill after a day on the slopes. Unreliable wifi prohibited streaming anything on TV and requests to staff for assistance always received the same response ‘I’ll phone the manager and call you back’ rather than a resolution. Disappointing experience given the price.
3 nachten verbleven in augustus 2022

10/10 – Uitstekend

Janet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy booking. Excellent communication with property when we had a question or two before arrival. Fabulous location right on the road at Falls Creek which means easy unloading of bags, easy checking, lift in building which helps take up everything, right in the main heart of village near ski lift. Room generous 3 bedrooms, 3 bathrooms with hot tub on balcony. Great open plan kitchen, 2 tvs and plenty of space. Would definitely book again.
4 nachten verbleven in juli 2022

6/10 – Redelijk

David

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Hot tub issue
Disappointed that we were unable to use the hot tub in the apartment during our stay. Management verbally indicated that they would compensate us, but at check-out, the manager was not available and after leaving, I have received no response to my email and request for follow-up call or action. It leaves us with a poor impression on their management and care for their care and attention to their guests expectations. Based on this, we don’t plan to visit Falls Ck again or stay at this property
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Michele

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The St Falls complex has transformed Falls Creek by providing a vibrant village feel near the easier slopes. Unfortunately this year the exterior wood of the building looks a little sad, it would be a shame to lose such a landmark. On our balcony had water marks on the roof like it had been leaking. Although this didn't effect our stay
4 nachten verbleven in juli 2022

4/10 – Matig

kirsten

2 nachten verbleven in juni 2022

10/10 – Uitstekend

Megha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
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2 nachten verbleven in april 2022
Reactie van St Falls Resort Team op 6 mei 2022
Thank you, glad you enjoyed your stay we hope to see you again.