My extended family rented this home to spend time together with my terminally ill father. He is on oxygen at all times and though he’s somewhat mobile, he’s not very strong nor does he have much stamina. The elevator in the description seemed like an answer to our prayers for his participation with us.
Upon arriving, my parents noticed right away that bedding was not provided. It was not mentioned in the description of the home and we assumed it was provided, as it has been in all of our previous rentals.
The elevator was locked and we carried my Dad’s oxygen generator upstairs and he was able to maneuver the low-step stairs. He did not go back downstairs until it was time for us to leave.
The upstairs is spacious and the bedrooms available there are comfortable. The kitchen and dining area provide lots of room for the large gathering (13 adult-sized people and 2 small kids) that we had. The porch is also lovely with enough space for everyone to eat together and sit together and the ceiling fans provide the air movement that cools and keeps the bugs away.
It was disappointing that the windows weren’t clean so our view was spotty. Those who slept downstairs mentioned how dirty the floor was (they had to brush their feet together before they went to bed to keep the sheets from getting gritty). My sister even felt the need to wash the comforter in her room - thank goodness for the availability of the washer and dryer. The air intake was grossly dusty (full) and it made me wonder the last time the air filter might have been changed.
We contacted the realtor who was in charge of the rental on Wednesday (as we were driving down) about the bedding and though he was out of town we were able to talk with him. I expressed my displeasure about not being informed that bedding was not provided. I texted Wednesday night asking about a Wi-Fi password and never got a response.
I texted on Thursday asking about the elevator and a Wi-Fi password. I mentioned about the downstairs not being swept, the lack of toilet paper downstairs, and the hand soap that was out in the upstairs guest bathroom. He responded that there is no wifi at this time and he said he “will check on the elevator…. There was a recent problem with it since there are several sensitive safety features.”
I called on Monday requesting information on the elevator. I received a text back, “the battery pack for the system was not working properly and need