Hôtel près de Empress Gardens (Pune)

« Avoid this place at all costs! Booked a room with AC as advertised on Expedia. They tried to charge me extra for the AC and were not accepting all the info I had saying AC is included. The staff were completely unreasonable. The WiFi does not even reach the room. The room, sheets, and shower room are dirty and smelly. It's very noisey outside and in. The hotel is gross, piles of litter and overflowing bins in the corridors, and the area is not nice, there are nice places for the same price...

« I checked in in the afternoon from international travel . They can’t provide hot water in the evening for bath . They said hot water available only in the morning . I informed them my check out in the morning by 6 am and ensure hot water. And nobody there to ensure hot water availability in the morning before I check out »

« We were given a filthy 3-bed room which was barely cleaned beforehand and was situated right next to the breakfast area. Absolutely not a place to stay again. »

« Great staff and excellent service. They really care about making customers happy. Keep up the great job »

« Staff is really helpful. Great hospitality »

« Exceptionnel accueil »

« Excellentes impressions, excellent accueil de la part de la réception et du personnel du restaurant ,pendant tout le séjour. »

« Positif: très réactifs aux demandes, propre, bon petit déjeuner, staff aimable Négatif: lit supplémentaire rigide »

« Je suis très content de mon choix fait un peu à l'aveugle je dois dire. Tout le personnel s'est montré professionnel et attentif au point que parfois, j'en étais embarrassé. Le restaurant chinois whispering bamboo qui s'y trouve reste est de première classe. Un certain Alex y chantait lorsque j'y suis allé, un chanteur étonnant à la voix juste et chaleureuse. »

« It was an amazing experience. Clean, well-appointed room, very clean batroom, excellent service by the staff who had a great attitude. Always willing to walk that extra mile to please the guest. A good, quite location. The manager went out of his way to ensure we had an exceptional stay and even packed a small lunch and water for us when we left. Small things that matters so much when you are new to the city. Thank you. Continue to bllom and grow. »