2/10 Horrible
Susan
Voyage en famille, Voyage en groupe
14 déc. 2025
Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement
I am absolutely furious with the management of the Radisson Corning. In advance of my hip replacement, I was excited to have a relaxing weekend for the annual Sparkle festival (Dec. 5&6). Had the hotel been fully operational, I would have had the restaurant and bar close by with little walking to do. However, the management, in their infinite wisdom, decided to close the restaurant and bar off and rent it to a private party, leaving dozens of patrons out in the cold. This, on arguably the busiest night of the year! We were told that we would be allowed in at 8:30 pm, so we walked to other establishments until that time. Then, we were told that we had been misinformed. We brought with us three other parties who rented rooms on my recommendation. How embarrassing! I cannot imagine how the management of the Radisson Corning does not have the foresight to block off private reservations for this event, no doubt losing a lot of money for the hotel and its staff. Not only was our Christmas holiday ruined, but so was my hip from all the extra walking we had to do. We had 3 other rooms rented out with us and we all consider this trip to be a complete waste of money. In addition, the outdoor patio, which used to be very beautiful with outdoor seating, firepits, ice carvings and lights continues to lay dark and barren for this event since 2020. Radisson needs to do better!
Susan
Séjour de 2 nuits en décembre 2025
