Een buitenzwembad

Beoordelingen van Citymax Hotel Business Bay

4 out of 5
Citymax Hotel Business Bay
Al Khaleej Al Tejari 2 St, Dubai, Dubai

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 16 van 27 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 27 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 27 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 27 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 27 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Carla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dear Santish, I just wanted to provide some feedback on my recent stay at CityMax Business Bay. Overall, I had a great experience at the hotel, with comfortable accommodations and friendly staff. However, I do have a small suggestion for improvement. As a British customer who enjoys a traditional cup of tea, I was disappointed to see that the room only had powdered milk available. Many British tea drinkers prefer to use fresh milk in their tea, as it provides a richer and creamier taste. I would recommend providing small cartons of fresh milk in the rooms for guests who prefer this option. I did, of course, ask for non powdered milk on no less than 3 occasions to 3 different people and they all said politely that it was not possible for me to have any. I hope you will consider this feedback for future guests, as it would greatly enhance the tea-drinking experience for British customers staying at CityMax Business Bay. Thank you for your attention to this matter.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Yasuki

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
スタッフの対応も良く、ホテルもダウンタウンにアクセスしやすいです。
1 nacht verbleven in december 2023

8/10 – Goed

Haidar, AMMAN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023

10/10 – Uitstekend

Amandine

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Séjour bien passé. Hôtel bon rapport qualité/prix
4 nachten verbleven in april 2023

8/10 – Goed

alberto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Tiffiney

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The management is rude Saniyah Shaikh. I called and she had terrible listening skills and when asked a question instead of answering she asked another question. The feont desk staff rude. I pay tourism fee by credit card. Even after the see a booking..the will harass over and over for 30 dirham fee as if im running away when im staying here. The front desk Egyptian guy. Constantly harassing for tourism fee even after it was paid. These people have no customer service skill. Im not sure of they are just rude or racist. Either way. I wont be back.

2/10 – Ontzettend slecht

Tiffiney

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The management is rude Saniyah and Egyptian guy front desk. I have booked three times...meaning i get three reviews..be smart people...be nice to eveyone..because your reviews matter. Have respect for your guest.

10/10 – Uitstekend

Ruben

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfortable room and well located
4 nachten verbleven in maart 2023

10/10 – Uitstekend

Tony

3 nachten verbleven in maart 2023

4/10 – Matig

marta

Reisde met familie
Negatief: Netheid, personeel en service
Camera sporca, biancheria da letto macchiata, non lo consiglio
1 nacht verbleven in november 2022

10/10 – Uitstekend

hassan

12 nachten verbleven in juli 2022

10/10 – Uitstekend

Mohamed

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service
1 nacht verbleven in juli 2022

8/10 – Goed

Johan

1 nacht verbleven in juni 2022

8/10 – Goed

Sema

10 nachten verbleven in mei 2022

10/10 – Uitstekend

Najwa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s was nice
1 nacht verbleven in november 2021
Reactie van Krishna Yadav op 8 nov 2021
Dear Valued Guest, We are delighted and happy to know you enjoyed your stay at Citymax Business Bay and we met your expectation. we would like to thank you for rating us! Thank You, Krishna Yadav Front Office Manager

10/10 – Uitstekend

Aurore

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Un hôtel parfait
Tout à été parfait de la réception. Lorsque le directeur nous a vu arriver avec notre fille en bas âge il a tout fait pour que l’on ait une chambre rapidement. Riki est adorable et professionnel. Le service est impeccable. Les règles sanitaires sont très respectées. La piscine est très propre.
2 nachten verbleven in oktober 2021
Reactie van Krishna Yadav op 1 nov 2021
Dear Ms. Aurore Bontemps, We are delighted to read your feedback and happy to know you enjoyed your time with us and liked our service, its our responsibility towards our guest to ensure you are well taken care. We look forward to welcoming you back! Thank You, Krishna Yadav Front Office Manager

10/10 – Uitstekend

Aida

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms and friendly staff
7 nachten verbleven in oktober 2021
Reactie van Hotel Management op 18 okt 2021
Dear Aida, We are happy to learn you enjoyed your stay with us, thank you for a wonderful rating. We look forward to welcoming you back! Thank You, Krishna Yadav Front Office Manager

10/10 – Uitstekend

Aida

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean rooms and helpful staff.
2 nachten verbleven in oktober 2021
Reactie van Krishna Yadav op 10 okt 2021
Dear Aida, Good Afternoon, We are delighted to learn you had a wonderful stay with us, thank you for your kind rating looking forward to welcome you back at Citymax Hotel Business Bay. Thank You, Krishna Yadav Front Office Manager

10/10 – Uitstekend

Aida

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2021

10/10 – Uitstekend

Aida

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay at Citymax Hotel. Room was clean and staff very nice.
4 nachten verbleven in september 2021
Reactie van Hotel Management op 1 okt 2021
Dear Valued Guest, We appreciate your valuable feedback and delighted to learn you enjoyed your time with us, looking forward to welcome you back at Citymax Hotel Business Bay! Thank You, Krishna Yadav Front Office Manager

8/10 – Goed

Mohd Hadzrul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2021
Reactie van Krishna Yadav op 24 jun 2021
Dear Mr. Hadzrul, Greetings From Citymax Hotel Business Bay! We would like to thank you for your valuable rating, would like to welcome you back in near future, please do let us know, if we could do anything better on your next visit to make your stay more memorable. Thank You, Krishna Yadav Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my 3rd stay at the hotel Check in / check out are fast, hotel is clean, staff is friendly, location is convenient
1 nacht verbleven in april 2021
Reactie van Krishna Yadav op 14 apr 2021
Dear Valued Guest, Greetings from Citymax Hotel Business Bay! We are delighted to learn that you have been staying with us and we met your expectation, would like to thank you for your valuable and positive feedback. Looking forward to welcome you back in near future and provide exceptional service as we promise! Thank You, Krishna Yadav Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good place, very good location. friendly staff. close to downtown
5 nachten verbleven in maart 2021
Reactie van Krishna Yadav op 5 apr 2021
Dear Valued Guest, Greetings from Citymax Hotel Business Bay! We would like to thank you for rating us and we are delighted to learn we managed to meet your expectation, we promise to deliver our exceptional customer service on your future stay with us, Looking forward to welcome you back. Thank You, Krishna Yadav Front Office Manager

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service
1 nacht verbleven in maart 2021
Reactie van Krishna Yadav op 28 mrt 2021
Dear Valued Guest, Greetings From Citymax Hotel Business Bay! We appreciate and thank you for taking time to rate us. Please do let us know if we could have done something better to make your stay memorable. Thank You, Krishna Yadav Front Office Manager

10/10 – Uitstekend

Kieran

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2021
Reactie van Hotel Management op 24 feb 2021
Dear Valued Guest, Good Afternoon, We appreciate your rating and we are delighted to know you enjoyed your stay with us, We look forward to welcome you back in near future. Thank You, Hotel Management

10/10 – Uitstekend

SallAissatou

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful new Hotel with an amazing Staff. The service is outstanding. Delicious food from the room service. Rooms are very clean with comfortable bed. Rochelle from the reception was exceptional such a nice and sweet person. The Breakfast buffet is so good and Ernesto is the best he is so caring i always smile when i see him at the breakfast because i know he will take care of me well, he even offered a cup of coffee when i was leaving at 4 AM and took beautiful pictures of my husband and me. I travel a lot but Citymax is one of the best hotel to stay in Dubai
1 nacht verbleven in maart 2020

10/10 – Uitstekend

GayeSerigne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is Amazing A brand new hotel with Great location near to the Dubai Mall, Dubai airport not far from Fold Souk !! My wife and i spent almost 7 days there we felt like we were home because of the helpful and friendly staff. The service is outstanding. I appreciate the level of cleanliness and hygiene on this Covid 19 period. The breakfast buffet was delicious with so many choices Ahad was so nice always taking care of us like everybody there. We also enjoyed the pool. Karim from the reception help a lot. We will definitely come back.
6 nachten verbleven in maart 2020