Rechercher des hôtels - Karandeniya

« Propreté et service inexistants. Le personnel passe son temps à vouloir vous soutirer de l’argent. Nous avons payé 2 fois les courses des chauffeurs proposés par l’hôtel Le prix du check out est à la tête du client sans aucune logique (même prix quelque soit le type de chambre) Prélèvement sur la carte sans prévenir la veille du départ Prix des petits déjeuner facturés le double du tarif normal Prix des soins spa affichés hors taxe sans prévenir Non respect des indications DND (ne pas...

« The staff was just excellent, both at reception and in the dining room. In this way, the guest really was always "king" »

« Perfect place for our first location in Sri Lanka. We stayed three nights and loved it. Very quiet and peaceful. The staff was very welcoming and the quality of the Sri Lankan breakfast and dinner was amazing. We can also recommend the Katamaran tour in the lagoon. Free shuttle to the empty beach also worked great. Would always return here. »

« I’m very sad to leave this review as the stay at the hotel was actually very nice and the location is spectacular BUT they double charged me and promised to pay me back but I have been trying to get my money back for a month now and they stopped replying my messages!! I’ve contacted Hotels.com also but the customer service has not been helpful. I’ve never had any issues like this and I’m deeply sad about how this hotel stole my money »