District du Nord-Ouest : locations de vacances

« Nothing special »

« They canceled our reservation literally at the last minute without any notification whatsoever; leaving us stranded at the Maun Airport. Then the manager refused to give us a refund. Both Expedia and I tried to rectify the situation for over an hour while still at the airport all to no avail. This feels like quite a scam! They took a reservation and almost $300 USD. Canceled the reservation without notice and kept the money!!! Expedia said they couldn’t drop the hotel out of their system unless...

« We arrived at the Rivernest Boutique Cottages, and were told that they had been overbooked (though we had booked online several months prior) and that we were to be moved. We were sent to a different hotel a few minutes drive away, and given a room. The hotel we were re-booked at was cheaper than Rivernest, and we did not receive a credit or a refund of any kind. We had heard good things about this place, but unfortunately got to experience none of them. Good luck! »

« I didn’t stay here. It was fully booked. »

« Wir hatten einen sehr schönen Aufenthalt auf dem Hausboot. Es war fantastisch und hat unsere Erwartungen übertroffen. Leider hatten wir kein Abendessen vorher gebucht und mussten auswärts essen. Frühstück wurde frisch zubereitet. »

« A comfortable stay overlooking a magnificent waterhole where it's just you, the elephant's, other animals and birds which continually drop by as you sit back and observe from the veranda. Truly a one of a kind place! »

« The hotel is situated on dirt roads and is close to nothing. The rooms had dead bugs and it seemed unkept. Our reservation included free airport pickup and free breakfast. However, we had to pay for transfer and no free breakfast. According to the hostess, we paid a special rate and it did not include those items. Also, there is no reception after 3 pm (hard to find the hostess at any time), so if something goes wrong, there is no where to go. Also, the power went out in the middle of the...