Vakantiehuizen in District Muhanga

'Clean spaces with polite staff from the gate to the reception, housekeeping and the kitchen. The food is delicious, including the free breakfast; the only thing is the long preparation time of your order from their menu. You will be told that it would only take 40 minutes, but in reality it's more than an hour. Even ordered food at night, it came after one hour and a half. I tried to cancel earlier but the female staff beg me not to do it because the property will charge her of the food price....

'1. Several items missing on arrival: towels, rubbish bin, soap, toilet paper, coat hangers. 2. Toilet did not flush properly and was not fixed during stay. 3. Flat was not cleaned and rubbish not taken away. 4. Unable to gain access on day of arrival as nobody on duty despite being notified of late arrival. 5. TV was only connected on last day. 6. Some lights not working and were not fixed.'