Kies je hotel in District Gasabo

'They charged me an amount by my visacard for spendings during our stay. They promissed us to refund the rest of the amount the ones that we didn’t spend. But unfortunately they did not do that. Very unprofessional.'

'No breakfasts included very poor service check-in was impossible via QR code '

'Mooie nette studio. Ontbijt is goed. Doch veel te warm, er is geen airco maar ook geen ventilate. Wij hadden een studio aan de achterkant. Als je het raam open doet hadden we enorm veel last van de heel erg drukke straat met continue verkeer. Oordoppen zijn absoluut noodzakelijk '

'Great breakfast and great staff'

'Portions were small, but food was generally fairly ok. Shops were nearby, within walking distance.The rooms were excellent and very clean and staff were very nice and polite. I loved my stay there generally.'

'I would love to stay here even next time if I ever come back, the place was clean and the staff were very friendly.'

'The staff of the hotel (including the restaurant) is very friendly, highly professional and does the utmost to help the client. My room was very spacious, nice furniture and provided with all amenities. Cleaning was always perfect. The top floor restaurant has a fantastic view on Kigali and serves absolutely remarkable food - fusion kitchen style. I definitely recommend the Hut as an exceptional place where to stay in Kigali. '

'Room was good although well worn. The staff were friendly but not great English. Breakfast was ok, but somewhat poor quality. One example: I needed ice for a sprain and it took 10 hours to get any. Overpriced for the quality.'

'Perfect place and rental stuff'

'Spacious standard rooms and very clean. Toiletries available including toothbrush. Onsite pool restaurant with music and occasionally entertainment at night. 24 hours dry cleaning available and affordable. 24 hour guard and fenced property. Walking distance to bank, conference room and grocery store as well as restaurants and lounges.'

'Ms.Asumta was very friendly and helped me with the formalities. The chief waiter and his team were carrying all the time and presented a wonderful Tilapia for dinner. Don't trust some bad reviews about this place,now they are under new management '

'The photos for the facility in the expedia app and level is incongruent to the price. There is no hot shower, the rooms are old with limited space. The bathroom is so tiny and had poor drainage. The internet was also poor. This facility should be rated at 1 star as it lacks major services and has limited choice of breakfast. There should be a price review as it is expensive for the services it can offer. Real photos should also be taken to enable travelers make informed choices since they...

'I discovered this hotel by accident. It was not so closely to the government buildings I had to visit, but the raving reviews made me curious. I was not disappointed and the positive reviews are accurate. The airport transfer is for free and the service is timely and service oriented. My suitcase didn't arrive late in the evening but they still waited for me, and helped me the next morning to retrieve my suitcase. The room is spacious and super clean. The room has sufficient lights and good...

'I had a very nice stay at Step Apart Hotel. The hotel was very clean, comfortable, and well maintained throughout my stay. The staff was extremely friendly and welcoming, which made the experience even better. A special thank you to Fabrice, who was incredibly helpful during my time there. He assisted me with getting around the city, answered my questions anytime I needed help, and made everything feel easy and stress-free. The cleaners also did a great job and came every day to keep...

'Luma & Lua! Unique is an under statement, service delivery was top-notch, the stay was worth every dollar i paid. I am definitely recommending to family and friends and this will be my go-to place whenever i'm in Kigali. Thanks :)'