Vacances de Desert Park Estates

We are very disappointed with this trip: the reception by videoconference was mediocre, with a faulty system. Upon arrival, we were tormented by an inoperative room code, which forced us to wait a whole hour outside before getting the room at 11:00 p.m. No parking was available at the accommodation; we had to park on the street, then pick up the vehicle at 6:00 a.m. to prevent it from being removed. In addition, hotel assistance is non-existent. All this only concerns the first day. We vacated the room every day at 9:00 a.m. at the latest, without a cleaning lady; perhaps we should have left at 7:00 a.m., when we heard her bub and cart knocking in front of the door. The walls are indeed the thickness of a sheet of paper. The shower has dirty joints surrounded by yellow traces, and the bathroom is quite small. For a one-night stay, it's acceptable, and again. Fortunately, the location is correct and easy to access. We hope for compensation.

We were pleasantly surprised to find out this is a brand-new hotel! As soon as we walked in, we were warmly greeted, and the hotel smelled amazing. The staff was incredibly friendly and welcoming, and we received some amazing gifts as some of the first guests. The location was also great, with Grand Central Market just down the street. I accidentally left behind a personal belonging, and the staff was extremely helpful and kept me updated throughout the entire process. Overall, we had a wonderful experience and would definitely stay here again!