2/10 – Ontzettend slecht
Melissa
Reisde met partner
27 aug 2025
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bugs everywhere even woke up to a bug in bed, huge spiderwebs in curtains even had a spider fall onto the table under where we had food, bed spread looked like it had blood on it, looked like a finger/nail on floor so it looked like room hadn’t even been vacuumed. Called to speak with manager and to let them know we would not be staying the 2nd night and he was busy and the girls said he would call back we waited a bit called back again and front desk said he would call me back when he wasn’t busy again and I said we were packed up checking out either way and I was just going up to the front desk, so got charged for second night because it was 20 minutes after check in but I had called the front desk way before check-in and you could even see the time stamp of the video I took while walking out of the room which was clearly before check in time. Had I not waited for the manager to call me back we would’ve been out of there before check-in time so I feel like he purposely didn’t call me back so he can have that excuse that we didn’t check out until after check-in time. Manager even offered us drinks and food to apologize but when it came to disputing the charge with Expedia he changed his tune.
Melissa
2 nachten verbleven in augustus 2025
