Dear Valued guest, Thank you for the excellent rating of our hotel on this forum, we appreciate it. It was a pleasure to have you visit us and we look forward to welcome you back soon. Best regards, Meenakshi Guest Experience Manager

Dear Nas, Thank you for the excellent rating of our hotel on this forum, we appreciate it. Please accept our sincere apologies for the initial faults in our services and for the inconvenience caused to you during your recent stay with us. As we continue to improve our hotel and services, comments such as yours provide us with valuable feedback in identifying areas that concern our guests. I have made a serious note of the concerns addressed by you and shared it with my team and corrective measures have been initiated to address them. I am glad that we could change your experience into a good one and hope it continues in your future stays also. We look forward to welcoming you back soon assuring you of a better stay experience. Best regards, Meenakshi Guest Experience Manager

Dear Mr. Madhur,Greetings of the day!Thank you for sharing your feedback. We apologize that the dinner buffet did not meet your expectations in terms of options and temperature. We appreciate your comparison with other hotels in the area. Sincerely, Vineet Mishra Cluster General Manager Pullman and Novotel New Delhi Aerocity

Dear Guest,Greetings of the day!Thank you for taking the time to leave your feedback about your stay at our hotel. We apologize for the inconvenience you experienced during your stay. We would appreciate if you could share the more details to understand your feedback better. You may connect on hotel broadline number. Sincerely,Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Ms. Vaheeda, Greetings of the day!Thank you for your feedback. We apologize for the cleanliness issue. We will address the cleanliness matter promptly. We would appreciate if you could share the more details to understand your feedback better. You may connect on hotel broadline number. Sincerely, Vineet Mishra Cluster General Manager Pullman and Novotel New Delhi Aerocity

Dear Guest, Greetings of the day!Thank you for sharing your experience. We are glad we could accommodate your date changes smoothly. We take pride in our clean rooms and hotel facilities. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!Sincerely, Vineet Mishra Cluster General Manager Pullman and Novotel New Delhi Aerocity

Dear Ms. Kristina,Greetings of the day!Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work.We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!Sincerely,Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Ms. Meenu,Greetings of the day!Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work.We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!Sincerely,Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Mr. Iqbal, Greetings of the day!Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed a comfortable stay with efficient airport pick-up, friendly check-in staff, delicious room service, and breakfast. We look forward to welcoming you back before your flight to the UK. Sincerely, Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Mr. Pritpal,Greetings of the day!Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work.We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!Sincerely,Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Ms. Anitra, Greetings of the day!Thank you for sharing your feedback. We apologize that your experience did not meet your expectations. We appreciate your specific comments regarding the property, room lighting, and food costs. We are constantly striving to improve our services. Regarding pricing, we aim to offer competitive rates in line with the market standards. We are delighted that you enjoyed our gym facilities. We value your insights and hope to have the opportunity to welcome you back for an improved stay. Sincerely, Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Mr. Niraj, Greetings of the day!Thank you for taking the time to leave your feedback about your stay at our hotel. I apologize for the inconvenience you faced with the room allocation. We always strive to provide the best experience to our guests. Your feedback will be shared with the team to ensure such incidents are avoided in the future. Sincerely, Vineet Mishra Cluster General Manager Pullman and Novotel New Delhi Aerocity

Dear Guest, Greetings of the day!Thank you for your kind words. We are delighted to hear that you had an amazing experience with us. Our team strives to provide a respectful and kind service to all our guests. We are glad you found our facilities amazing and enjoyed the cozy and clean room. Being close to the airport, we aim to provide convenience to our guests. Sincerely, Vineet Mishra Cluster General Manager Pullman and Novotel New Delhi Aerocity

Dear Mr. Saikat,Greetings of the day!Thank you for acknowledging our excellent customer service and convenient airport proximity. We strive to provide top-notch service to all our guests. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!Sincerely,Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Ms. Lily, Greetings of the day!Thank you for your kind words regarding your stay with us. We are delighted to hear that you felt safe, welcome, and well taken care of during your visit. We look forward to welcoming you back in the future. Sincerely, Vineet Mishra Cluster General Manager Pullman and Novotel New Delhi Aerocity

Dear Guest,Greetings of the day!Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay. However, I'm glad to hear that our team promptly assisted you with the room change request. Your comfort is our priority. We value your feedback, and it will help us in our continuous efforts to enhance our services.Sincerely, Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Mr. Darren, Greetings of the day!Thank you for sharing your feedback. We are glad you enjoyed the buffet. We constantly strive to enhance our guests' experiences. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!Sincerely, Vineet Mishra Cluster General Manager Pullman and Novotel New Delhi Aerocity

Dear Mr. Arbind, Greetings of the day!Thank you for your positive review. We are delighted to hear that you found our location convenient from the airport and enjoyed our excellent service and amenities. We look forward to welcoming you back soon. Sincerely, Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Guest, Greetings of the day!Thank you for taking the time to review your stay with us. Thank you for acknowledging our first-class staff's responsiveness. We strive to provide exceptional service at all levels. We look forward to welcoming you back soon. Sincerely, Vineet Mishra Cluster General Manager Pullman and Novotel New Delhi Aerocity

Dear Mr. Kartik,Greetings of the day!Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work.We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!Sincerely,Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Ms. Joyshri, Greetings of the day!Thank you for sharing your feedback. We appreciate your kind words about our location and services. We apologize for the delay in room service that impacted your experience. Your comments will be shared with the team for improvement. Sincerely, Vineet Mishra Cluster General Manager Pullman and Novotel New Delhi Aerocity

Dear Ms. Elizabeth,Greetings of the day!Thank you for sharing your positive experience. Ensuring the safety and comfort of all our guests, especially solo travelers, is our top priority. We are delighted to hear that you felt safe during your stay with us. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!Sincerely,Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Mr. Udit, Greetings of the day!Thank you for taking the time to leave your feedback about your stay at our hotel. I sincerely apologize for the disappointing check-in experience your parents had at our hotel. We deeply regret the inconvenience caused by the delay in room availability and the lack of hospitality shown by our staff. Rest assured, your feedback will be shared with the team to ensure such incidents are not repeated. We value your feedback and will take immediate steps to address these issues. Should you reconsider, we would appreciate another opportunity to provide you and your parents with a stay that aligns with our high standards. Sincerely, Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Ms. Hemlata, Greetings of the day!Thank you for taking the time to leave your feedback about your stay at our hotel. Thank you for recognizing our exceptional staff, especially Harkith in the restaurant. We are delighted to hear about your positive experience. We look forward to welcoming you back soon for another memorable stay.Sincerely, Vineet Mishra Cluster General Manager Pullman and Novotel New Delhi Aerocity

Dear Guest,Greetings of the day!Thank you for taking the time to leave your feedback about your stay at our hotel. We apologize for the inconvenience you experienced during your stay. We would appreciate if you could share the more details to understand your feedback better. You may connect on hotel broadline number. Sincerely,Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Guest,Greetings of the day!Thank you for taking the time to leave your feedback about your stay at our hotel. We apologize for the inconvenience you experienced during your stay. We would appreciate if you could share the more details to understand your feedback better. You may connect on hotel broadline number. Sincerely,Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Mr. Ankit,Greetings of the day!Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work.We look forward to hosting you again soon.Sincerely,Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity