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Avis sur Sigiriana Resort by Thilanka

5 out of 5
Sigiriana Resort by Thilanka
#51, Gadawalayaya, Moragollawa, Dambulla

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 33 avis sur 72." "
Note des voyageurs de 8 (Bien), d’après 16 avis sur 72." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 72." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 72." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 72." "

7,8/10

Propreté

8,0/10

Personnel et service

7,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

8/10 Bien

Kim

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en février 2022
Réponse de SHANE le 16 avr. 2022
Dear Kim, Thank you for choosing your stay with us and for your comments. Hope to see you again. BR-SHANE

8/10 Bien

KARIM

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2020
Réponse de Shane le 8 janv. 2020
Dear Akrim, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Magnifique, ressourçant et très propre! Le déjeuner était excellent et le souper aussi. Les gens sont très accueillant!
Séjour de 1 nuit en décembre 2018
Réponse de Shane le 4 janv. 2019
Dear Guest, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards.

2/10 Horrible

Sunitha

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very expensive stay for not much facilities. Staff barely able to understand requests. No timely answers for queries before we arrived at the property. Staff do not go out of the way to make your experience pleasant at all. Breakfast was below average. For the expensive pricing, you would expect a better spread, but no. Cleanliness of property is also below average when you compare with similar properties in the price range.
Séjour de 2 nuits en mars 2024

8/10 Bien

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ottimo relax
Bella struttura con charme , personale gentile e ottimo il giardino
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Rasangika

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Samer

Séjour de 1 nuit en avril 2023

8/10 Bien

Oscar

Les points forts : Propreté, personnel et service, confort de la chambre
Buen hotel en la zona
Calidad precio esta muy bien, si bien es cierto que algo mas de mantenimiento no le vendría mal en general esta muy bien por el precio que pagamos. Desayuno rico, la comida el la carta ok, si volvería aqui
Séjour de 1 nuit en août 2022
Réponse de Shane le 2 oct. 2022
Dear Oscar,Thank You for choosing your stay with us. Hope you enjoyed your stay with us and thank you for for the review and comments that you mentioned. Hope you had a safe journey back home. Hope to see you again.BR-SHANE

8/10 Bien

Miroslav

Séjour de 2 nuits en mars 2022
Réponse de SHANE le 16 avr. 2022
Dear Miroslav, Thank you for choosing your stay with us and for your comments. Hope to see you again. BR-SHANE

10/10 Excellent

Ramanathan Iyer

Séjour de 1 nuit en mars 2022
Réponse de SHANE le 16 avr. 2022
Dear Miroslav, Thank you for choosing your stay with us and for your comments. Hope to see you again. BR-SHANE

2/10 Horrible

Kandiah

Séjour de 3 nuits en mars 2022
Réponse de SHANE le 16 avr. 2022
Dear Kandiah, Thank you for choosing your stay with us and for your comments. Hope to see you again. BR-SHANE

6/10 Satisfaisant

Azim, buckhurst hill

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Lovely property with very friendly and attentive staff. Issues with cleanliness - dirty towels in room and no hand / face towels, with COVID measures - barely any mask wearers in buffet dining with no hand sanitisation in sight despite shared use of serving spoons, with no enforcement or basic measures in place. Also had photos of jacuzzi bathtub in photos but no jacuzzi in the room - there was a switch in the bathroom that was labelled Jacuzzi but did nothing.
Séjour de 1 nuit en janvier 2022
Réponse de SHANE le 9 janv. 2022
Dear Azim, Thank you for choosing your stay with us and taking a moment for highlighting the property we ensure will look into it and act accordingly. Hope to see you again. BR-SHANE

6/10 Satisfaisant

Anna

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Okropny hotel z ładnym basenem
Hotel ratował tylko piękny ale stary i zimny basen wśód pół ryżowych. Bałagan i brud. Kelnerzy w brudnych ubraniach. Śniadanie okropne. Nie było co zjeść. Soki lały się po podłodze a jajka walały pod nogami. Management tylko czekał na godzinę 9 am by zasiąść do stołu. Brud na restauracji. Ceny bardzo wysokie.
Séjour de 2 nuits en décembre 2021
Réponse de SHANE le 1 janv. 2022
Dear Valued Guest, Thank you for choosing your stay with us. And thank you for your valuable comments. Sorry for the inconvenience that this may cause you. We ensure to look into these issues and correct them. Again Thank you for your valued comments. BR-SHANE

10/10 Excellent

kanika

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property. Rooms were spacious and had an amazing view. The staff was very nice
Séjour de 2 nuits en décembre 2021
Réponse de Shane le 31 déc. 2021
Dear Kanika, Thank you for choosing your stay with us. Hope you enjoyed your stay hope to see you again. BR-SHANE

8/10 Bien

Eddie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice pool.Great 3 course dinner.and good waiter. Room nice and clean. Breakfast can be improved. Good stay.
Séjour de 1 nuit en décembre 2021
Réponse de SHANE le 31 déc. 2021
Dear Eddie, Thank you for choosing your stay with us. And hope you had a nice stay with us. Hope to see you again.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de Vishva Ajith le 12 mars 2020
Dear Guest, We apologize for the inconvenience caused during your stay and we will definitely consider your suggestions.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté
Wunderbares Hotel!! Sehr aufmerksames, freundliches Personal, schöner Pool und sehr sehr leckeres Frühstück...... Ich wäre gerne länger geblieben
Séjour de 1 nuit en février 2020
Réponse de Vishva Ajith le 5 mars 2020
Dear Guest, Thank you very much for your wonderful comments.

10/10 Excellent

Lena, Switzerland

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed one night at the Sigiriana Resort by Thilanka and had a wonderful time. The staff was very friendly, we ate dinner and breakfast which was delicious and they even organised us a driver to Kandy. The pool area looks beautiful!
Séjour de 1 nuit en février 2020
Réponse de Vishva Ajith le 5 mars 2020
Dear Lena, Many thanks for your wonderful comments about your stay with us and we are hoping to see yo soon in near future for even better service.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Fint sted, trænger til en kærlig hånd hist og pist
Det er et fint sted med en masse potentiale, men lidt slidt i kanterne, så det vil gøre en forskel, hvis der blev fikset lidt hist og pist. Fx madrasserne på solsengene, forvaskede håndklæder, pletter på sengetæppe, hul i terassestolene...
Séjour de 2 nuits en février 2020
Réponse de SHANE le 29 févr. 2020
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfekt; vom Zimmer über Pool zum Restaurant / Büffet. Hat auch alles seinen Preis...
Séjour de 2 nuits en février 2020
Réponse de Vishva Ajith le 24 févr. 2020
Than You Very much for your wonderful comments.

10/10 Excellent

Daniel

Séjour de 2 nuits en février 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Modern hotel with great pool and gardens.
Lovely, modern design hotel with great pool and gardens. Good selection of food in the restaurant although we have had better on our trip. Villa room was comfortable although the sofa certainly needed replacing. About 10 mins tuk tuk ride from main attractions.
Séjour de 2 nuits en février 2020
Réponse de Shane le 9 févr. 2020
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 Excellent

Alex, San Francisco, CA

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort itself is gorgeous, the pool is lovely, the food was pretty decent, and the staff were friendly and super helpful! They helped us organize a safari nearby, a tuktuk to Lion's Rock (Sigiriya), and a taxi back to Colombo. Would definitely recommend and would love to come back myself!
Séjour de 2 nuits en janvier 2020
Réponse de Shane le 15 janv. 2020
Dear Alex, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff couldn't be more helpful and fabulous buffet.
Séjour de 2 nuits en décembre 2019
Réponse de Shane le 8 janv. 2020
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

8/10 Bien

YUKA

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
自然に囲まれたホテル
運良く部屋がアップグレードされてて、思いがけずバスタブに浸かることができました。夕方チェックイン後、プールに入りましたが、建物の影でプールに日差しが当たらず少し肌寒かったのは、残念でしたが、レストランのスタッフは、皆さんフレンドリーで総合的には、いいホテルだと思いました。食事も美味しし、2階にあるので、景色がいい。
Séjour de 1 nuit en janvier 2020
Réponse de Vishva Ajith le 27 janv. 2020
Dear Yuka, Many thanks for your wonderful comments.

8/10 Bien

Cecilia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de Vishva Ajith le 27 janv. 2020
Many thanks for rating us 8/10.

10/10 Excellent

Bartosz

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2019
Réponse de Vishva Ajith le 29 déc. 2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards,

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were lied to constantly. This hotel doesnt like Foreigners. We had 2 rats in our room going into our luggage locking for food. The front desk guy Christopher keep lying about the hotel being full and we couldnt move. The hotel was largely empty. I am going to ask you for a complete refund of the money i paid you.
Séjour de 2 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sfeervolle, mooie kamers, fijn zwembad, lekkere keuken (buffet)
Séjour de 2 nuits en août 2019
Réponse de Shane le 28 sept. 2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2019
Réponse de Shane le 30 août 2019
Dear Sir/Madam, Thank You for choosing your stay with us and thank you for taking a moment for the review of your stay. BR-SHANE

6/10 Satisfaisant

Serge

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Beautiful place but!...
Beautiful hotel in wonderful area Crazy swimming pool in the rice field Big confortable room BUT: it must have been a beautiful hotel in the past but when you look better there is big lack of reparation! Everything should need some work in the room : walls, roof, furnitures, fridge out of order.... And the service is really under the level of the hotel: only one little bottle provide the first day, second day no tower in the bathroom; I asked 4 times an adaptator for plug electricity (because they have ONLY locals ones in the room) and finally I had to go in town and buy one! But honestly for the price I paid it was still a good stay
Séjour de 2 nuits en août 2019
Réponse de Shane le 20 août 2019
Dear Serge, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent facilities
Amazing facilities and views. The pool was excellent and the gardens were beautiful. Staff were very welcoming. The location was perfect to visit the caves and Sigirya.
Séjour de 1 nuit en juillet 2019
Réponse de Shane le 20 août 2019
Dear Taniya, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2019
Réponse de Shane le 15 juil. 2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en avril 2019

10/10 Excellent

Preston

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great start to a vacation
The views were gorgeous. The location was serene. It's far enough away to have peace and quiet but near enough to popular sites to enjoy whatever type of trip you're looking for. The dinner and breakfast buffets were delicious and had a nice variety to choose from. The service was friendly and welcoming. The on-site Ayurvedic massage was heavenly, and the pool at sunset with a cocktail was an experience to remember. The room was comfortable, the wifi worked well enough, and the shower had good temperature and pressure. Overall, a terrific stay. We stayed here for one night at the start of a two-week trip around Sri Lanka, and it was the perfect way to start.
Séjour de 1 nuit en avril 2019
Réponse de SHANE le 24 avr. 2019
Dear Sir/Madam,, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

6/10 Satisfaisant

Laura

Les points forts : Propreté
Les points faibles : Personnel et service
Beautiful setting, let down by patchy service
This is a beautiful hotel set in stunning and extensive grounds. Check-in was great and our room was spacious and clean. However this hotel is let down by the restaurant. For dinner, we were told we had to use the buffet which is Rs.2200 (rather a lot for Sri Lanka). This would’ve been fine however the vegetarian options at the buffet were extremely poor. They were a cheap looking pizza under a heat lamp, pasta with pesto (student food), and some dhal. Definitely not worth it if you are vegetarian. So my boyfriend and I both ordered the same main and a couple of small sides from the a la carte. When the food came, however, the waiter only bought one main. We explained that we ordered two, and he then argued with us telling us that we only ordered one (why would we only order one main meal for two people?). Instead of bringing another meal, he went to the buffet and brought over a plate of stale bread rolls, put them down on the table and said these are free. We ended up sharing one meal. I then ordered a dessert. The dessert order was ignored even when I asked for it twice. Eventually, he came over with the dessert with melted ice cream, and told us we had to pay right then and we couldn’t put it on the room. He wouldn’t give me the total I had to work it out with pen and paper. Then he TOOK MY CARD away and came back and told me to put my PIN in but wouldn’t tell me the amount. Very dodgy. I had to complain to the manager. Also air con and fan barely worked in room. Poor.
Séjour de 1 nuit en mars 2019
Réponse de Shane le 10 avr. 2019
Dear Laura, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Helheten var bra, det som var mindre bra. Frukost, torr tråkig ofta slut. När vi skulle vidare ville vi ha en taxi, då kunde man bara välja på hotellets bil, först skulle vi få en van som skulle ta 10 minuter det slutat med en liten bil efter nästan en timmes väntat.
Séjour de 2 nuits en mars 2019
Réponse de Shane le 26 mars 2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

2/10 Horrible

Voyageur vérifié

Séjour de 3 nuits en mars 2019

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No tennis court No yoga No turnsdown service No cricket Luxury taty and smelt like sewerage Food good Pool good Overpriced for money Staff tried to put us in other hotel due to overbooking which we refused. Appalling management.
Séjour de 3 nuits en mars 2019
Réponse de Shane le 20 mars 2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

2/10 Horrible

Voyageur vérifié

Séjour de 3 nuits en mars 2019

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious, contemporary, clean, nice long pool and extensive gardens with mature trees. Helpful staff.
Séjour de 2 nuits en mars 2019
Réponse de Shane le 11 mars 2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

10/10 Excellent

ViajerosSri, España

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El hotel está muy bien. Piscina con una vista a la naturaleza espectacular. Ubicado cerca del templo de las cuevas de Dambulla. Cerca de la roca Sigiriya. Personal muy atento y servicial. Habitación amplia. No hay ruido. Cama cómoda. Limpieza del baño regular. Bañera de hidromasaje no funciona. Insectos varios. Nevera sucia y destartalada. Desayuno abundante y variado. Cena variada de buffet.
Séjour de 2 nuits en mars 2019
Réponse de Shane le 9 mars 2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

6/10 Satisfaisant

Jane

Les points forts : Propreté, personnel et service, confort de la chambre
Lovely extensive grounds, large rooms with comfortable beds but the bathrooms need upgrading and the buffet style meals were the only choice of food.
Séjour de 1 nuit en mars 2019
Réponse de Shane le 9 mars 2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 Excellent

alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay at this hotel was wonderful . So peaceful. Beautiful room , great food . The pool was magnificent after a mornings sightseeing . Very friendly staff , special mention to Manjula who took good care of us poolside . Nothing to fault here . Excellence all round
Séjour de 3 nuits en février 2019
Réponse de Shane le 9 mars 2019
Dear Ali Hasankw Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and quite place with beautiful garden and pool. Staff was very friendly. The best base for trips to Sigiria, Dambulla Cave Temple, Polonaruwa, Piddurangala... We had a wonderful stay.
Séjour de 4 nuits en février 2019
Réponse de Shane le 1 mars 2019
Dear Sir/Mam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

10/10 Excellent

Niels Ruddy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2019
Réponse de Shane le 1 mars 2019
Dear Sir/Mam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

8/10 Bien

Bryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great base for touring
Gorgeous setting! Rooms very comfortable with good amenities. Pool and suppoundings idilic! Perfect for a base to visit we stayed 2 nights. Bed comfortable. Dinner and breakfast served as buffet which got busy and noisy. Best to sit outside to avoid the crush! Food nice but not a pleasant experience.
Séjour de 2 nuits en février 2019
Réponse de Shane le 13 févr. 2019
Dear Bryan, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté
Séjour de 2 nuits en janvier 2019
Réponse de Shane le 4 févr. 2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

2/10 Horrible

Charlie

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ants in the bed
Swimming pool was great apart from that the whole stay was disappointing. The manager wasn’t helpful atall and we had hundreads of ants in our beding everyday. We had to have our bedding changed every night and wasn’t acceptable atall
Séjour de 3 nuits en janvier 2019
Réponse de Shane le 4 févr. 2019
Dear Charlie, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE