The good: The inside of the house is modern, updated and is as shown in the pics. There is a ton of technology such as Alexa, large TV’s in every room, fire cubes etc. that all work great. There is a lot of space and the couch is comfortable and large enough to hold an entire family of 4 plus our dog. Everything is functional: the house is nice and cool, but the thermostat is set to go up to 97 each day at noon, the fridge/freezer works, although the water filter indicates it needs to be replaced. There are 5 beds that are comfortable and the washer and dryer worked great for us. The 2 full baths are large and functional. All in all, it provided a temperature controlled place for us to sleep, shower and hang out after our activities for the day. The Jenga and Connect 4 games were also fun and an added bonus.
The not so good: Cleanliness. The dishwasher was full of dirty dishes on our arrival, the dryer has clothes in it, there was puke in the back yard by the sitting area and on a remote, there were dead bugs on the floor and the towels, sheets etc. didn’t have the fresh washed smell. The backyard was lacking in upkeep with trash throughout, the pool soccer and bags games looked broken, but after altering the owner he did send his housekeeper (who was very kind and hardworking) to set them up. They were useable but not in the best shape with peeling paint etc. There is a volleyball and volleyball net that is useable if you don’t mind the trash (some pieces of glass) and lack of grass to play on. The biggest issue was the hot tub. It was disgusting and unusable, it smelled and had visible dirt throughout. The owner did refund our money and send his maid to drain it, but in our opinion he does not use the correct chemicals to keep it sanitized and clean long term. The neighborhood is sketchy. After our arrival we googled it and it has a crime rate that is 116% above the national average. There is a large gate as you enter the drive way that helped us feel safer, but the automatic lock on the gate was not working when we were there. The locks on front and back door lock automatically and helped us feel safer during our stay.
The owner does respond to messages and texts quickly and communicates well, however, he did not make us feel that he was taking a customer first approach.
