Hotels met zwembad in Cuenca

'The place is amazing I highly recommend! The food and the staff are also very comfortably welcoming. If you live nature this is the spot for you! However, I went for my cousins wedding and I booked THE PRESIDENTIAL room since most of the brides family was going to be coming into my room for hair and makeup. We needed the extra room. On the contrary I got a junior suite. My suite number was 218, which was way small than what I asked AND PAID FOR. My room only had 1 bathroom instead of the 2...

'Do it with your fam! Amazing food '

'We kozen dit hotel uit voor een eerste nacht in Cuenca. Vanwege de ligging, wat verder van de stad, verhuisden we daarna naar een hotel dichter bij het centrum. Daar hebben we achteraf spijt van, want wat is dit een fijn hotel. Goede voorzieningen, goed bereikbaar, prettig personeel. We zouden hier zeker alle nachten in Cuenca verblijven de volgende keer. Verder viel die afstand ook erg mee. Een taxiritje is erg goedkoop en met de taxi sta je snel in het centrum. Dus echt een aanrader dit hotel!'

'Our stay was disappointing due to poor professionalism and lack of basic customer service. Staff were not courteous and often appeared annoyed when we made simple requests. We had to repeatedly ask for pillows, and it took five days to receive a working safe. Basic amenities should not require constant follow-up.The jacuzzi takes about 30 minutes to warm up, yet management never informed us. Staff refused to turn it on in advance and would only activate it if we were standing right next to it,...