Vacances Comté de Cocke

Staff was professional, quick and informative. Room was clean, beds comfortable. View from room was cute, continental breakfast. Parking was sufficient considering we stayed during Jeep week. Close to many restaurants, shops and the aquarium. 10 or so minute walk to all amenities. Very pleased with the experience. Would book again.

Accueil agréable. Parking sur place. L’hôtel est bien placé. La chambre est spacieuse et propre. Le rooftop offre une jolie vue. La blanchisserie est pratique. Le petit déjeuner est à la carte, c’était bon et copieux.

We were there during a music festival at the convention center. Perfect location for this within walking distance. Parking was easy and convenient. Breakfast was very good - I would say better than average for a continental breakfast but the same thing every day. Probably because of the festival, someone in a room below us was smoking weed on their deck which got sucked into our room through the air conditioner. Can't really blame the venue for that though. The workout room is very lacking - a few pieces of equipment with one of the treadmills not working and only cardio...no weights. Overall I would stay here again...staff was friendly and helpful all around. They are not joking when they tell you not to leave food in your car...bears are very much around. We saw two bears in 4 days near the hotel.

Asked for early check in, didn't happen .1st room as soon as we got there opened the door to dirty towels in the washer and who knows how long a old pizza was in the oven when I opened the oven. Filled the fridge with freshly purchased groceries only to see the bottom was full of water and didn't work. When reporting the problem it seemed as though we were a HUGE inconvenience to the staff and maintenance. Mind you we made this reservation 1 year ago. Spent a few hours getting