Exterieur

Beoordelingen van Hampton Inn Chicago-O'Hare International Airport

2.5 out of 5
Hampton Inn Chicago-O'Hare International Airport
3939 N Mannheim Rd, Schiller Park, IL

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 893 van 1301 beoordelingen" "
Gastenscore: 8 - Goed. 261 van 1301 beoordelingen" "
Gastenscore: 6 - Redelijk. 78 van 1301 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 1301 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 1301 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede service
Goede service, prima hotel, vlakbij het vliegveld.
1 nacht verbleven in september 2023
Reactie van Team Hampton O'Hare op 29 sep 2023
Thank you for your positive review! We cannot wait to serve you again next time!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima airport hotel
Prima airport hotel met mooie kamers en een binnenzwembad. Het personeel is erg behulpzaam en een gratis shuttle van en naar het vliegveld.
1 nacht verbleven in augustus 2023
Reactie van Hampton Team op 4 sep 2023
Hello, thank you for your feedback. We are glad you enjoyed our shuttle service and the pool. We look forward to your stay with us again soon.

10/10 – Uitstekend

Li-Chi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay near by ORD
1 nacht verbleven in mei 2024

8/10 – Goed

Maria, Fort Worth

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff.
2 nachten verbleven in mei 2024
Reactie van Hampton Team op 28 mei 2024
Thank you for your kind words! We're thrilled to hear that you found our staff to be nice during your stay. Providing exceptional service with a smile is what we strive for, and we're delighted that our team made a positive impression on you.We appreciate your feedback and hope to have the pleasure of welcoming you back to soon!

10/10 – Uitstekend

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable room/bed, clean, pool/hot tub nice. Well maintained. Staff very friendly and helpful. Breakfast was great. Great stay, would stay again.
3 nachten verbleven in mei 2024
Reactie van Hampton Team op 28 mei 2024
Thank you immensely for taking the time to share such a glowing review of your recent stay with us! We're overjoyed to learn that your experience was nothing short of exceptional.It's wonderful to hear that you found your room comfortable and clean, and that you enjoyed our pool and hot tub facilities. Maintaining a high standard of cleanliness and comfort for our guests is something we take great pride in.We're especially thrilled to hear that our staff left a positive impression on you. Providing friendly and helpful service is at the core of what we do, and we're delighted that our team was able to enhance your stay.We're also pleased that you enjoyed our breakfast offerings! We strive to provide a delicious and satisfying start to your day.Thank you once again for choosing to stay with us, and for your kind words. We would be absolutely delighted to welcome you back for another great stay in the future.

6/10 – Redelijk

Sayu

Negatief: Staat van de accommodatie en faciliteiten
Water dropping from the ceiling near the window. Not sure it is drain malfunction of the air conditioning unit on the upper floor or rain leak...
1 nacht verbleven in mei 2024
Reactie van Hampton Team op 26 mei 2024
We apologize for any inconvenience you experienced during your stay. Ensuring the comfort and safety of our guests is our top priority. We take your feedback seriously and will investigate the issue immediately. Our maintenance team will thoroughly inspect both the air conditioning unit and the window area to identify and rectify the source of the water leakage. Please rest assured that appropriate measures will be taken to prevent recurrence. We appreciate your patience and understanding. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 – Uitstekend

Alaa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient close clean
1 nacht verbleven in mei 2024
Reactie van Hampton Inn O'Hare op 25 mei 2024
Thank you for sharing your experience with us! We're thrilled to hear that you found the Hampton Inn O'Hare to be convenient, close, and clean during your stay. Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that we could meet your expectations. Our team works hard to maintain a clean and welcoming environment, and it's fantastic to hear that our efforts were appreciated. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Safe travels!

10/10 – Uitstekend

Carl

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was super friendly, and the hotel was very clean.
3 nachten verbleven in mei 2024
Reactie van Hampton Inn O'Hare op 25 mei 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at the Hampton Inn O'Hare. Our team takes great pride in providing exceptional service, and it's wonderful to know that our friendly staff made your experience memorable. Maintaining a clean and comfortable environment for our guests is also a top priority for us, so we're thrilled that you found the hotel to be very clean. Your feedback means the world to us, and we can't wait to welcome you back for another enjoyable stay in the future. Safe travels!

10/10 – Uitstekend

Helen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful front desk staff. Super kind and helpful.
1 nacht verbleven in mei 2024
Reactie van Hampton Inn O'Hare op 25 mei 2024
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our front desk staff made such a positive impression on your stay. Providing exceptional service and creating a welcoming atmosphere for our guests is always our priority, and it's wonderful to hear that our team's kindness and helpfulness enhanced your visit. Your kind words mean a lot to us, and we look forward to welcoming you back to the Hampton Inn O'Hare for another fantastic stay in the future! If you need anything at all, don't hesitate to reach out. Safe travels!

10/10 – Uitstekend

Amy

Positief: Netheid
It’s an airport stopover in a major hub. It was fine for the money and convenience
1 nacht verbleven in mei 2024
Reactie van viviana op 22 mei 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you found our hotel to be a convenient and good value option for your airport stopover. We strive to provide our guests with comfortable accommodations and hassle-free stays, and we're glad we could meet your expectations. If your travels bring you back to the area, we'd love to welcome you again for another pleasant stay.

4/10 – Matig

Ramzi

3 nachten verbleven in mei 2024
Reactie van Vianney op 23 mei 2024
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you faced with the virtual card and the prolonged duration of your phone call. Your feedback is invaluable in helping us improve our services.We have noted the issue with the 16 exchange fee and are currently reviewing it. Your loyalty means a great deal to us, and we are committed to delivering a better experience moving forward.Please do not hesitate to reach out to us if you have any further concerns or require assistance. We are here to help.Warm regards,

10/10 – Uitstekend

Randy

Reisde met familie
The front desk day shift staff were excellent.
2 nachten verbleven in mei 2024
Reactie van Hampton Inn O'Hare op 21 mei 2024
Thank you so much for your kind words, we greatly appreciate it. We hope to see you again soon!

6/10 – Redelijk

Roberto, Miami

Zakenreiziger
Positief: Netheid
There’s no free WiFi. It is only provided if you sign up for the loyalty program for Hilton.
1 nacht verbleven in mei 2024
Reactie van Vianney M op 21 mei 2024
We're sincerely sorry to hear about your experience. While we're thrilled you appreciated the cleanliness of our facilities, we understand the importance of connectivity during your stay. We apologize for any inconvenience caused by our WiFi. We offer complimentary wi-fi to all of our guests as a way to thank our valued guests for their continued support. Your feedback is invaluable to us, and we'll certainly take it into consideration as we strive to enhance our guest experience. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 – Uitstekend

Evelin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Hampton Inn O'Hare op 25 mei 2024
Thank you so much for your glowing review of the Hampton Inn O'Hare! We are thrilled to hear that you had a fantastic experience during your stay with us. Providing top-notch service and a comfortable atmosphere for our guests is always our top priority, and it's incredibly rewarding to know that we hit the mark with you.

8/10 – Goed

Heike

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gut geeignet für Nächte vor dem Abflug
1 nacht verbleven in mei 2024
Reactie van viviana op 20 mei 2024
Thank you for your feedback! We're delighted to hear that our hotel provided a comfortable and convenient experience for your pre-departure stay. Ensuring our guests have a seamless transition before their journey is our top priority. We appreciate your recommendation and hope to welcome you back for another restful stay in the future! If there's anything specific you enjoyed or any areas where we could improve, feel free to let us know. Safe travels!

10/10 – Uitstekend

Nijoud

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and loved the breakfast
1 nacht verbleven in mei 2024
Reactie van viviana op 20 mei 2024
Thank you for taking the time to share your experience! We're thrilled to hear that you found our hotel to be very clean and enjoyed our breakfast offerings. Maintaining a high standard of cleanliness and providing a delicious breakfast are key aspects of our commitment to guest satisfaction. Your positive feedback is greatly appreciated, and we hope to have the pleasure of hosting you again soon for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out. Safe travels!

10/10 – Uitstekend

Rahim, Carrollton

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property
1 nacht verbleven in mei 2024
Reactie van viviana op 20 mei 2024
Thank you for your glowing review! We're thrilled to hear that you found our property to be excellent. Providing a memorable and enjoyable experience for our guests is always our goal, and we're delighted that we were able to meet your expectations. Your satisfaction is our greatest reward, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything specific that stood out to you during your visit or any suggestions you have for us to further enhance our property, please feel free to share. We appreciate your feedback and look forward to your next visit!

10/10 – Uitstekend

Andrew

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Receptionist and staff were so nice and professionals.
3 nachten verbleven in mei 2024
Reactie van viviana op 20 mei 2024
We truly appreciate your kind words regarding our receptionist and staff. Providing exceptional service and professionalism is at the heart of what we do, and we're delighted to hear that our team made a positive impression on you during your stay. Your recognition of their efforts means a lot to us, and we'll be sure to pass along your compliments. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful experience in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!

10/10 – Uitstekend

Wyatt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Hampton Inn O'Hare op 18 mei 2024
Thank you so much for the kind review, hope to see you again shortly!

10/10 – Uitstekend

Kevin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super clean and close from the airport
1 nacht verbleven in mei 2024
Reactie van Hampton Inn O'Hare op 18 mei 2024
We're thrilled to hear that you found our hotel super clean and conveniently close to the airport! Providing a comfortable and hygienic environment for our guests is our top priority, and we're glad it made a positive impact on your stay. If there's anything else we can do to make your experience even better next time, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 – Uitstekend

Kai

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is conveniently located, quiet, very clean and recommended!
1 nacht verbleven in mei 2024
Reactie van Hampton Inn O'Hare op 18 mei 2024
Thank you so much for your glowing review! We're thrilled to hear that you found our hotel conveniently located, quiet, and very clean. Your recommendation means the world to us! We strive to provide a comfortable and enjoyable experience for all our guests, and we're delighted to have met your expectations. We look forward to welcoming you back on your next visit!

2/10 – Ontzettend slecht

Bo

Zakenreiziger
Positief: Netheid, personeel en service
I was assigned a room facing to the street, holy, you could not sleep at all, even the window was closed, you could not stand it at night because of the street traffic noise, which affected my business trip next day. Later, I will not book the hotel through Expedia anymore, in stead, if you need select a good room, I think you should use your membership to book the chain-hotel by yourself, it happened several times, I found when you book the hotel through 3rd party, you can get the worst room
1 nacht verbleven in mei 2024
Reactie van Vianney op 14 mei 2024
I'm sorry to hear about your experience with the noise disturbance during your recent stay. Your comfort and satisfaction are important, and I apologize for any inconvenience caused by the room assignment.We understand the importance of a good night's sleep, especially during business trips. Your feedback regarding booking through third-party platforms is valuable, and I will make sure to share it with relevant parties for further review and improvement.Your comfort is paramount, and we appreciate your understanding and patience. If there's anything else we can assist you with, please feel free to let us know.

10/10 – Uitstekend

Marilu

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel to stay near ORD. Clean, modern, comfortable beds, nice staff. The included breakfast was a plus! Recommended!
1 nacht verbleven in mei 2024
Reactie van viviana op 13 mei 2024
Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us near ORD. Providing a clean, modern atmosphere with comfortable beds and friendly staff is what we strive for. It's great to know that you enjoyed our complimentary breakfast as well. Your recommendation means a lot to us, and we can't wait to welcome you back for another wonderful stay in the future!

10/10 – Uitstekend

Alice

1 nacht verbleven in mei 2024
Reactie van Hampton Inn O'Hare op 18 mei 2024
Thank you so much for the kind review, hope to see you again shortly!

8/10 – Goed

Crystal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff members are excellent!
1 nacht verbleven in mei 2024
Reactie van viviana op 12 mei 2024
Thank you for your glowing feedback about our staff! We take great pride in providing exceptional service to our guests, and it's wonderful to hear that our team members made a positive impression on you during your stay. We'll be sure to pass along your kind words to our staff members—it's always encouraging for them to know that their efforts are appreciated. Should your travels bring you back our way, we look forward to welcoming you with the same excellent service you've come to expect. Safe travels!

10/10 – Uitstekend

Amy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay. Room was clean and updated. Enjoyed front desk staff, got my room quickly assigned for me as it was a loooong travel day!
1 nacht verbleven in mei 2024
Reactie van viviana op 12 mei 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our clean, updated rooms met your expectations. Our front desk staff works hard to ensure a smooth check-in process, especially after a long travel day, so we're delighted to hear that they were able to promptly assist you. We hope to welcome you back for another enjoyable stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy to get to from Ohare via shuttles. Breakfast was great
1 nacht verbleven in mei 2024
Reactie van Hampton Inn O'Hare op 11 mei 2024
We're delighted to hear that you found our hotel easily accessible from O'Hare via our shuttles! Providing convenient transportation options for our guests is important to us. We're also thrilled that you enjoyed our great breakfast offerings. We appreciate your feedback and look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Lucas, Proctorville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Hampton Inn O'Hare op 11 mei 2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience with us. Our team works hard to ensure that every guest feels welcome and comfortable during their stay, and it's incredibly rewarding to hear that we hit the mark with you. We look forward to the opportunity to welcome you back again soon!

10/10 – Uitstekend

Denise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly workers and a clean updated room.
2 nachten verbleven in mei 2024
Reactie van Hampton Inn O'Hare op 11 mei 2024
We're thrilled to hear that you found our workers friendly and your room clean and updated! Providing a welcoming atmosphere and comfortable accommodations are top priorities for us, and we're delighted that you had such a positive experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We can't wait to welcome you back again soon!

10/10 – Uitstekend

Anil

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Airport shuttle is excellent. Staff was so polite. Breakfast was hot and delicious. Room was so clean. Everything was perfect. Will stay again, when I will come Chicago.
1 nacht verbleven in mei 2024
Reactie van Hampton Inn O'Hare op 10 mei 2024
Thank you for sharing your fantastic experience with us! We're thrilled to hear that you enjoyed our excellent airport shuttle service, polite staff, delicious breakfast, and clean rooms. Providing a perfect stay for our guests is always our goal, and we're delighted to know that we met your expectations. We can't wait to welcome you back when you return to Chicago! Safe travels until then!

10/10 – Uitstekend

Balaji

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Hampton Inn O'Hare op 11 mei 2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience with us. Our team works hard to ensure that every guest feels welcome and comfortable during their stay, and it's incredibly rewarding to hear that we hit the mark with you. We look forward to the opportunity to welcome you back again soon!

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the Custmer Service at check in and check out. The room was clean and the beds nice and comfortable. But, the best was the Welcome and my name on the big tv!
1 nacht verbleven in mei 2024
Reactie van Hampton Team op 4 mei 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the customer service provided by our team members during both check-in and check-out. It's our goal to ensure that every guest feels welcomed and valued throughout their stay.We're also delighted that you found your room to be clean and comfortable. Providing a relaxing environment is a top priority for us, and we're glad that you were able to unwind and enjoy a good night's sleep in our comfortable beds.We take pride in adding personal touches to enhance our guests' experiences, and we're delighted that you appreciated seeing your name on the big TV. It's the little details that can make all the difference, and we're thrilled that this gesture made your stay with us even more memorable.Thank you again for choosing to stay with us, and we look forward to welcoming you back on your next visit! If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.

2/10 – Ontzettend slecht

Yi Ting

1 nacht verbleven in april 2024
Reactie van Hampton Inn O'Hare op 25 mei 2024
I'm sorry to hear that your experience at the Hampton Inn O'Hare fell short of your expectations. Your feedback is invaluable to us, as it helps us identify areas where we can improve and better serve our guests. We sincerely apologize for any inconvenience or discomfort you may have encountered during your stay.We would greatly appreciate the opportunity to learn more about your experience so that we can address any issues you encountered and work to make things right. Please don't hesitate to reach out to our management team directly so that we can discuss your concerns and take appropriate action.We strive to provide every guest with a positive and memorable experience, and we regret that we were not able to meet your expectations on this occasion. Thank you for bringing your concerns to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.

10/10 – Uitstekend

Lisa

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly. Our rooms were clean and comfortable.
2 nachten verbleven in april 2024
Reactie van Guest Service Agent op 3 mei 2024
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your experience with our staff was enjoyable, and your room was clean and comfortable for your stay! We look forward to welcoming you back for another wonderful stay.

10/10 – Uitstekend

Bonnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Mary Jo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved that I could get a hot breakfast before an early morning flight, plus convenient frequent shuttles to airport. Bed was very comfortable, too, and room was very clean.
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 3 mei 2024
Dear valued guest, thank you for taking the time to share your positive experience with us! We are thrilled to hear that our breakfast offerings were enjoyable for you. It is also great to know your room was comfortable and clean during your stay! We look forward to welcoming you back for another wonderful stay. Thank you for choosing to stay with us!

10/10 – Uitstekend

Khaled

Positief: Personeel en service, staat van de accommodatie en faciliteiten
This is one of the best Hampton Inn hotel I stay on very clean good food
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 1 mei 2024
Khaled, thank you for taking the time to share your positive experience with us! We are thrilled to hear that your stay was comfortable, and our breakfast offerings were enjoyable for you! We look forward to welcoming you back for another wonderful stay. Thank you for choosing to stay with us!

10/10 – Uitstekend

Taneah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Checkin was easy, staff was super polite. Quick stay so didnt look around much. But it was good.
1 nacht verbleven in april 2024
Reactie van viviana op 30 apr 2024
Great to hear that your check-in experience was smooth and that our staff left a positive impression! We're delighted that you found everything satisfactory during your stay, even though it was brief. Should you find yourself back in the area, we hope you'll have the opportunity to explore more of what our hotel has to offer. Thank you for choosing us, and we look forward to welcoming you again in the future!

10/10 – Uitstekend

Marzena, Westland

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff , clean and good location for people who need stay close to airport
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 29 apr 2024
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you were happy with your room, and that our staff at check-in provided quality, friendly service! Your kind words will be shared with our team as encouragement to continue delivering exceptional service. We look forward to welcoming you back for another wonderful stay!

10/10 – Uitstekend

Nikita

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super helpful to have an early check in availability. Room was so nice!
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 29 apr 2024
Dear valued guest, We are thrilled to hear that you were happy to hear that you were happy with your stay, and found your room to be comfortable! We hope to welcome you back soon!

10/10 – Uitstekend

JAMES

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Guest Service Agent op 1 mei 2024
Dear valued guest, we are thrilled to hear that you were happy to hear that you were happy with your stay! We hope to welcome you back soon!

10/10 – Uitstekend

Simranjit

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good job
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 28 apr 2024
Dear valued guest, thank you for taking the time to review your experience staying with us! We are thrilled to hear you enjoyed your stay, and we hope to welcome you back again soon!

10/10 – Uitstekend

Craig

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 28 apr 2024
Dear valued guest, we are thrilled to hear you enjoyed your stay! We greatly appreciate you taking the time to provide your feedback. We hope to welcome you back next time your travel plans bring you to the area!

10/10 – Uitstekend

mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
location and clean
1 nacht verbleven in april 2024
Reactie van Hampton Inn O'Hare op 26 apr 2024
Thank you for taking the time to leave a review! We're delighted to hear that you found our location convenient and our facilities clean. We strive to provide a welcoming environment for all our guests, and your positive feedback reinforces our commitment to excellence. We look forward to welcoming you back on your next visit!

8/10 – Goed

Sheldon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No food options nearby. Shuttle bus doesn’t come to Terminal 5 unless you call them so 45 minute wait plus $20 taxi ride later. Busy street and airport noise from room window.
1 nacht verbleven in april 2024
Reactie van Hampton Inn O'Hare op 26 apr 2024
We appreciate you sharing your experience with us. We apologize for any inconvenience you faced regarding the lack of nearby food options and the shuttle service to Terminal 5. Your feedback is invaluable as it helps us identify areas for improvement. Rest assured, we will address these issues to enhance the overall guest experience. Thank you for choosing us, and we hope to have the opportunity to serve you better in the future.

10/10 – Uitstekend

Michelle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After a terrible experience with the airline & an unexpected overnight stay without our bags, it was refreshing to end up at this Hampton Inn after a long international flight. The hotel was affordable & had a convenient 24 hr shuttle service. When the front desk concierge found out we didn’t have our bags she put a little bag together for us with tooth brushes, tooth paste, deodorant & razors. It was much appreciated.
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 28 apr 2024
Dear valued guest,We are delighted to hear that you were able to enjoy your stay with us after such a rough airline experience. We are thrilled you were able to enjoy our amenities such as complimentary toothbrushes, razors, etc. Fantastic guest experience is our top priority! We hope you will return for another great stay in the future!

10/10 – Uitstekend

Anish

3 nachten verbleven in april 2024
Reactie van Hampton Inn O'Hare op 11 mei 2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience with us. Our team works hard to ensure that every guest feels welcome and comfortable during their stay, and it's incredibly rewarding to hear that we hit the mark with you. We look forward to the opportunity to welcome you back again soon!

10/10 – Uitstekend

Mukhammadjon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van Guest Service Agent op 20 apr 2024
Dear valued guest, thank you for your positive feedback! review your experience staying with us! We hope to welcome you back again soon!

10/10 – Uitstekend

Kenneth, Fort Wayne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice rooms. Super nice staff.
1 nacht verbleven in april 2024
Reactie van Hampton Inn O'Hare Team op 17 apr 2024
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed our rooms and found our staff to be super nice. It's always our goal to provide exceptional service and create a comfortable atmosphere for our guests. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 – Uitstekend

ERKAN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice hotel i liked it
1 nacht verbleven in april 2024
Reactie van Hampton Team op 16 apr 2024
Thank you so much for choosing to stay with us and for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your experience at our hotel.Our team works hard to provide a comfortable and enjoyable stay for all our guests, and it's incredibly rewarding to know that our efforts have made a positive impression on you.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Thank you once again for your support, and we look forward to hosting you again soon!