2/10 – Ontzettend slecht
Darianna
Reisde met partner
14 nov 2025
I recently stayed at West Palm Hotel and it was by far one of the worst experiences I’ve had at any accommodation. Upon arrival, my fully paid reservation couldn’t even be found in their system. We were left waiting for quite some time due to a supposed “mix up” that the staff themselves weren’t even aware of.
As for the amenities, the only thing that was actually functional was the pool and that was the only decent part of the entire stay. The bars and restaurants were closed, we were told to knock on the door and someone “might” come to us. When we asked what was available, a guy on the property said the only drinks they really had were Carib and Stag. The WiFi was completely unreachable from the room, the TV had no signal at all, and to top it off, there were lizard droppings on the door.
We didn’t even feel comfortable staying the night. For a place advertised as a proper hotel, the conditions were extremely poor. While the staff were polite, absolutely nothing was done to compensate for the inconvenience or rectify any of the issues we faced.
Darianna
1 nacht verbleven in november 2025